Overview
We are seeking a highly organized and professional Front Desk Receptionist to join Kingsview Physiotherapy! The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced clinic environment.
We are looking for someone who has open availability.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
- Perform data entry, filing, and clerical tasks to maintain organized office records.
- Utilize JANE for appointment booking, invoicing, and managing insurance.
- Direct billing for private insurances, as well as billing for MVA, WCB, etc.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Maintain office supplies inventory and order supplies as necessary.
- Proofread documents for accuracy before distribution.
- Assist with administrative tasks such as typing reports, creating spreadsheets, and using Microsoft Office or Google Workspace applications.
- Ensure the front desk area is tidy and welcoming at all times.
- Assist physiotherapist as needed.
Requirements
- Previous experience in a front desk or receptionist role, physiotherapy or other clinical roles preferred.
- Medical terminology knowledge is an asset.
- Strong customer service skills with a focus on phone etiquette.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Familiarity with multi-line phone systems and office management practices.
- Excellent organizational skills with the ability to manage time effectively.
- Attention to detail with strong proofreading capabilities.
- Ability to handle confidential information with discretion.
Join our team as we strive to provide outstanding service while creating a positive environment for both our team members and clients! Become apart of a growing buisness at Kingsview Physiotherapy & Wellness!
Job Type: Part-time
Pay: $15.00-$18.50 per hour
Application question(s):
- What is your general availability? (days, times)
Work Location: In person
