BioScript Solutions is committed to helping patients with chronic illnesses and rare diseases achieve the best possible health outcomes. With our total care approach, we simplify access to complex drug therapies and deliver full-service specialty care solutions at every stage of the treatment journey. With a nationwide network of pharmacies, clinics, and distribution centre, we’re a proud employer of more than 750 team members across Canada.
Our Patient Support Programs, NavieGo, works with manufacturers to support their drug therapies and creates an optimal experience for patients prescribed specialty medication, keeping them at the centre of the treatment journey.
It takes passionate, empowered and inspired people to deliver exceptional patient care and support. If you’re looking for a collaborative and dynamic workplace where you can bring and be your best, we have a role for you.
We are looking for an engaged individual based in Oakville, Ontario to take on the role of Bilingual Patient Reimbursement Specialist. This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the Bilingual Patient Reimbursement Specialist is responsible for overall management of their patient cases and act as a one point of contact to their assigned health care providers. In addition, this role offers the unique opportunity to contribute to the strategic direction of our reimbursement practices and designing the workflows, with room for advancement as we continue to grow.
Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
Foster and build relationships with key clinics
Implement Financial Means Test as required in an effort to maximize patient's prescription drug coverage;
Coordinate with pharmacy processes required once funding has been obtained;
Acquire in depth knowledge of public / private and federal funding mechanisms; and
Other duties and tasks as required from time to time.
Bilingualism - English/French - is required;
Prior experience in a reimbursement role is a strong asset;
Experience in the healthcare, pharmaceutical, or insurance industry is an asset;
Minimum of 2 years’ experience in customer/client service experience;
Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel);
Professional/courteous/efficient telephone manner;
Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;
Strong communication and interpersonal skills;
Ability to work independently and in a team environment;
Attention to detail;
Ability to resolve issues effectively and efficiently;
An out of box thinking approach
Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM.
Please submit your application by clicking 'Apply Now' before June 15 , 2020.
We thank all applicants for their interest, however only those selected to participate in the hiring process will be contacted.