CanCap Management Inc. (“CanCap”) is part of privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. CanCap works with Automobile Dealer Partners to help clients finance the purchase of new and used vehicles.
When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We are always looking to find the best people and the right methods that allow us to meet this goal and look to the future for growth.
What your day and week could look like
Reporting to the Senior Manager, Remarketing, a Remarketing Specialist plays an essential role in the effectiveness in the resale of assets. This includes:
Remarketing Support
Assisting in follow up with Auctions on accounts in inventory to prioritize timely sales.
Effectively and efficiently evaluating the potential recovery on the sale of the asset based on a cost analysis of repairs and maximum ROI for the client.
Reviewing supplier contracts, negotiating fees, ensuring appropriate prioritization of our files.
Relationship Management
Overseeing day-to-day issues such as file escalations, billing, reporting, and others as they arise.
Interacting with partners on any account questions with consultation with senior team members to determine trends, issues, concerns, and wins.
Providing daily, weekly, bi-weekly, monthly updates on progress and status of accounts i.e., number of accounts received, days to receive CR, days to prepare for sale, sold and closed. This will be adjusted accordingly as volume increases.
Reviewing all invoices to ensure match with existing agreements and follow up on any discrepancies prior to submitting for approval.
General
Reviewing existing processes and make recommendations for efficiency and effectiveness improvements.
Using industry knowledge, review existing reports and make recommendations on enhancements.
How you bring your passion for success
One to three years remarketing experience in consumer lending environment.
Proficiency with lending software or platforms.
Intermediate to advanced user skills with Microsoft Office i.e., Excel, Word, and Outlook.
A commitment to exceptional customer service.
Fluent ability to write and speak business information to customers and partners.
Ability to juggle competing priorities with a sense of urgency.
Proven organizational skills with attention to detail with an ability to pick out inconsistencies.
Outstanding ability to build rapport with customers over the telephone.
Upbeat and results-oriented team contributions.
Confidence with problem-solving, negotiating, and common-sense decision making.
Analysis and logic with the ability to weigh risks.
Motivation and drive towards continuous learning and growth within your role and the company.
Experience in Auto Financing is an asset.
What you can expect from us
Our Employee Experience is aimed at supporting and inspiring our talented team through:
A passionate team dedicated to the support and empowerment of others.
An environment where innovative thinking is encouraged.
Health and dental coverage for you and your family.
Time off to re-energize with a starting vacation entitlement of 15 days/year as well as personal days.
Additional Information
This position currently works as hybrid. 50% in the office and 50% from home.
Priority will be given to candidates with availability and flexibility to work shifts during days and afternoons. Shifts will run between 8am and 9pm EST.
All interviews will be conducted virtually using Microsoft Teams.
To be considered for employment you will need to successfully pass a criminal background check and a validation of your work experience.
Next Steps
Adding to our team is one of the important steps that happens in our business. We’ve taken time to be purposeful and thoughtful with this job posting. Please take time to do the same with your application. Help us understand how you see your work experience as relatable to this job posting. Help us understand how you would be a great addition to our team.
Diversity and Inclusion
CanCap Management Inc. is an equal opportunity employer and values diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.
Thank you to all interested applicants. Only candidates who possess the experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.
