Reporting to the Executive Director, Integrated Risk Management, Compliance, and the Patient Care Quality Office, the Director, Risk Management is responsible for providing leadership and direction in the development and ongoing monitoring of risk management programs for PHSA agencies. This position promotes the application and integration of evidence-based risk management strategies and tools to promote and improve patient safety.
What you’ll do
Works with Program and Service and other PHSA leaders to assess and identify risks/hazards and implements an effective integrated risk management program and conducts an annual review to measure the effectiveness and performance of the program. Participates in internal (Patient Safety/Quality of Care, Emergency Management) and external initiatives and committees to ensure the risk management and patient safety perspectives are highlighted.
Promotes and supports the development of a culture of safety and measurement of quality of care; identifies opportunities and implements strategies for performance improvement and provides oversight of proactive and reactive patient safety activities and education including risk assessments, root cause analysis, failure mode and effects analysis, adverse event alerts, and related policy and procedure development for facilitating effective process changes.
Provides advice and direction to senior medical and operations executives, medical staff, and clinicians to minimize risk of harm to patients, visitors, and staff, and to protect the assets and reputation of the organization.. Promotes policy, contractual, and regulatory/legislative compliance. Manages and mitigates risks regarding critical patient safety and other events, facilitating prudent documentation, disclosure, communication, media exposure, notification, and retention of evidence. Manages and mitigates professional practice/conduct and liability issues. Directs, consistent with best practices and trends, the development of required risk management education and policy.
Investigates and analyzes root causes, failure modes, patterns, or trends that could result in compensatory or critical safety events, while ensuring compliance with Section 51 of the Evidence Act and other regulatory frameworks. Identifies and monitors corrective action. Liaison between legal counsel, insurers, and PHSA.
Submits regular reports including a bi-monthly summary of adverse events and ongoing litigation, Coroner’s cases, and any risk focused requests to the Quality and Access Committee of the PHSA Board.
What you’ll bring
A level of education, training, and experience equivalent to a Masters degree in Nursing, Leadership, Health Administration or a related health discipline supported by a minimum of 10 years of progressive professional management/leadership experience.
Demonstrated critical thinking, analytical skills encompassing an organization-wide perspective. Proven ability to work collaboratively across functional units and in a matrix organization to achieve common goals. Exceptional communication, interpersonal, innovative leadership and systems improvement skills.
Closing Date: Friday, January 31st, 2020 at 10:00 am
Location: 1333 West Broadway, Vancouver, BC
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accrual.
Flexible work options including flextime, work locations and job sharing (eligibility will vary)
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
What we do
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.