Customer Experience Analyst salaries in Alberta

The Customer Experience Analyst will manage inquiries and escalations via phone, email, social media, and in-person with Direct Energy customers.

Lead and co-ordinate teams of data administrators in the development and implementation of data policies, standards and models. Hours: 30 to 40 hours per week.

$40–$42 an hour

Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle.

$22 an hour

Dispatch an incident to the appropriate tier II support group when first call resolution is not possible and manage the incident through its lifecycle.

$69,960–$91,822 a year

Bachelor’s degree in Business, IT, or related field; certifications in CRM platforms or customer success management are a plus.

In your first year, success will be measured by your ability to build a solid understanding of Millennium's business and the insurance industry, develop…

1 day ago