Catholic Social Services is currently seeking to fill the position of Practicum Supervisor/Job Developer (CF). The ideal candidate should possess a blend of workforce development, coaching and relationship management skills and the ability to build trust with both participants and employers to create positive work-based learning experiences.
This position will support the delivery of two new employment training programs: : Ready to Serve (RTS) and Renewing Expertise, Navigating Upward (RENU).
This is an 18-month, full-time contract position, ending on March 31, 2028, with the possibility of extension. Job application closing date: August 10, 2026.
The Practicum Supervisor/Job Developer serves as the primary liaison between participants, employers, and the program team, providing coaching, monitoring, and support throughout the placement experience. This key role ensures that participants develop job-ready skills, maintain strong workplace performance, and successfully transition into employment after their Work-Based Learning (WBL) placements.
Program Overview:
Ready to Serve (RTS)
A 16-week program prepares participants for employment in the food and service industries through employment readiness workshops, paid work-based learning, and follow-up support.
RENU Program
A 16-week program supports internationally trained professionals in Business Administration, IT, and Human Services through group learning, individualized coaching, and work-based learning.
Key Responsibilities
- Oversee the day-to-day operations of all WBL placements across multiple cohorts and several organizations in Edmonton and surrounding environs.
- Support Job Developers in matching participants to appropriate employer sites based on skills, interests, and program requirements.
- Work alongside Job Developer to conduct workplace readiness assessments prior to placement and ensure all WBL agreements, and safety documentation, are completed and compliant with funder and agency standards.
- Provide employers with orientation on program expectations, reporting requirements, and communication protocols.
- Provide ongoing coaching, check-ins, and performance monitoring against learning objectives for each participant during placement.
- Conduct site visits, virtual check-ins, mid-point and final progress evaluations, and maintain accurate documentation of WBL hours, evaluations, any incidents and employer feedback.
- Identify barriers to success early and work with the team to develop and implement individualized support plans.
- Facilitate conflict resolution between participants and employers when needed.
- Support participants in developing confidence, resilience, and professional workplace behaviours that translate to successful employment outcomes.
- Maintain strong relationships with employer partners across targeted industries.
- Respond promptly to employer concerns, performance issues, or workplace challenges.
- Gather employer feedback to support continuous improvement of WBL activities.
- Participate in team meetings, case conferences, and cross-program collaboration and work collaboratively with all members of the employment team.
- Prepare reports on placement completion, and participant success stories.
- Contribute to continuous improvement of practicum processes and employer engagement strategies.
What This Job Requires:
- Diploma or degree in Human Services, Career Development, Adult Education, Psychology, Social Work, or related field.
- Minimum 2 years of experience in job coaching, mentoring, workforce development or employer relations.
- Experience serving diverse, multicultural, and underrepresented populations in workforce development and employment services.
- Experience coordinating work-based learning, practicum placements, or internships.
- Ability to maintain confidentiality and handle sensitive participant information with professionalism and discretion.
- Equivalent combinations of education and experience may be considered.
Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving record are conditions of employment and the financial responsibility of the candidate.
Skills & Competencies
- Strong relationship-building and employer engagement skills.
- Excellent coaching and mentoring abilities.
- Strong communication and conflict-resolution skills.
- Ability to build and maintain employer partnerships.
- Strong organizational skills with the ability to manage multiple placements and timelines.
- Knowledge of workforce expectations, labour market trends, and employer needs.
- High attention to detail and accurate documentation practices.
- Strong understanding of Canadian workplace expectations and the ability to demonstrate cultural humility when working with newcomers and individuals from diverse backgrounds.
- Proficiency in Microsoft Office Suite.
- Commitment to equity, diversity, inclusion, and trauma-informed practice.
Working Conditions:
- Combination of employer site visits, community outreach and office-based work.
- Occasional evening and weekend work may be required depending on employer schedules.
- A current and satisfactory driver's abstract (issued within the last 6 months)
- Required 2 years of driving experience
- A copy of vehicle registration
- Proof of vehicle insurance policy coverage (showing $2,000,000 liability)
What We Offer:
- The salary for this position is $58,839.84 to $66,231.36 based on qualifications and experience.
- We offer flexibility and supportive working environment.
- Comprehensive benefit options when eligible.
- Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
- Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.
About Catholic Social Services:
You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion, and respect.
With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.
Our values are at the core of everything we do!
- Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
- Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
- Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.
We thank all applicants. Only candidates selected for an interview will be contacted.
Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.
