service desk technician Jobs

user support technician
CUSTOM KART INC. —Fredericton, NB
- $30 an hour
- Weekends as needed
- English
- High school diploma or GED
- No university degree
- Paid time off
information technology (IT) support technician
Roca Networks Inc. —Markham, ON
- $35–$37 an hour
- Overtime
- English
- Bachelor's
- Computer networking
10d
information technology (IT) support technician
Turtle Bay IT Services —Kelowna, BC
- $23–$27 an hour
- Full-time
- English
- Windows
- Microsoft Office
- Dental care
- Vision care
1d
Project Team Engineer
403Tech —Calgary, AB
- English
- Computer networking
- Communication skills
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
11d
User Support Technician
E-net Solutions —Canada
- $36 an hour
- Full-time
- Customer service
- No university degree
- Travel

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information technology (IT) support technician
Roca Networks Inc. —Markham, ON
Consult user guides, technical manuals and other documents to research and implement solutions. Set up equipment for employee use, performing or ensuring proper…
$35–$37 an hour
10d
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
Un minimum de deux ans d'expérience dans un rôle de service à la clientèle ou d'assistance technique (dépannage, configuration, installation, suivi des…
$23–$26 an hour
11d

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user support technician

CUSTOM KART INC.
Fredericton, NB

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Job details

Permanent | Full-time

Benefits

Extended health care
Paid time off

Skills

French
iOS
English
High school diploma or GED
Computer skills
Communication skills

Full job description

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 35 hours per week
Education:
Expérience:
Education
Secondary (high) school graduation certificate
or equivalent experience
Work setting
Relocation costs not covered by employer
Willing to relocate
Help desk
Shopping centre or mall
Tasks
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
No supervision responsibility
Computer and technology knowledge
Android
iOS
Internet
Wireless networks
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sound discrimination
Sitting
Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Are you willing to relocate for this position?
Do you have experience working in this field?
Do you live near the job location?
Do you meet the language requirements listed in the job posting for the position (English or French)?
Experience
1 to less than 7 months
Employment terms options
Evening
Shift
Morning
Day
Weekend
Health benefits
Health care plan
Financial benefits
Group insurance benefits
Other benefits
Free parking available
Learning/training paid by employer
Paid time off (volunteering or personal days)
Team building opportunities
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Does not require Canadian work experience
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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user support technician

information technology (IT) support technician

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User Support Technician

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Education

Work setting

Tasks

Supervision

Computer and technology knowledge

Transportation/travel information

Work conditions and physical capabilities

Personal suitability

Screening questions

Experience

Employment terms options

Health benefits

Financial benefits

Other benefits

Support for persons with disabilities

Support for newcomers and refugees

Support for youths

Support for Veterans

Support for Indigenous people

Support for mature workers

Supports for visible minorities

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