Kennedy House, is a not for profit agency that has been in operation since 1971. We currently operate a number of residential and community based programs, for marginalized and at risk youth, including:
o two residential homes for young people in care;
o three homes for youth and young adults living with developmental disabilities;
o day treatment school program for youth struggling in the typical school setting;
o Kennedy House Youth Centre, a secure custody facility for male youth experiencing conflict with the law;
o bailiff services to safely and securely transport youth experiencing conflict with the law;
o Kennedy House After School Program for children aged 4-13 in underserved communities throughout Scarborough; and
o Kennedy House Youth Shelter, for youth aged 16-24 experiencing homelessness.
We employ approximately 200+ employees, some of which are currently represented by two (2) Bargaining Agents.
The Manager is responsible for managing the day to day functions of the HR Department in accordance with regulatory requirements, our program licensing requirements and our policies and procedures. The Manager is required to work under pressure, while managing conflicting demands and continually changing priorities. The Manager is required to adhere to the organization’s policies which govern confidentiality, privacy, conflict of interest and safety expectations. This position may be privy to any and all of the strategic and operational plans, the financial performance goals, objective and results, for the Agency. Strictest adherence to the Agency’s policies governing confidentiality, privacy and conflict of interest is expected of this position.
The HR Manager, is responsible for:
- Developing and overseeing the implementation of Human Resources programs, policies and procedures and identifies opportunities for improvement and ensures “due diligence” compliance e.g.
- Recruitment/Hiring Practices
- Onboarding New Employees
- Training and Development
- Employee Relations, Performance Management
- Labour Relations Management
- Compensation and Benefits Management
- Organizational Development
- Diversity, Inclusivity, Equity Program Management
- Legal Compliance
- Pay Equity
- Occupational Health and Safety
- Human Rights
- AODA
- ESA
- OLRA
- Overseeing the Diversity, Inclusivity, Equity and Belonging activities of the agency. This includes chairing relevant committees, preparing reports and tracking relevant data.
- Consulting with the senior management team to determine the training needs of each program and assumes a supportive role in the implementation and delivery of such training.
- Developing and implementing appropriate effective training courses to meet the needs of staff working in the perspective programs ie. PMAB, First Aid & CPR…
- Ensuring that all training information and results are tracked, updated and data entered onto master sheet and stored on computer.
- Ensuring that training calendars are updated and copies provided to programs for information and use.
- Ensuring that all staff training information from results including tests, certificates, etc. are forwarded to the administrative office for filing in staff personnel files.
- Lead the co-ordination and planning of the annual Ed Blazo Lecture Series
- In collaboration with the program managers, ensures that all mandatory training as required by ministry licensing expectations / shelter standards / QAM are completed by staff.
- Responsible for ensuring that the minutes from Management Meetings are kept in a secure location.
- Serve as the first point of contact for all HR inquiries, labour negotiations, collective agreement issues providing accurate information and guidance.
- Prepare employment letters, confirmations and standard HR documents as required.
- Communicating all administrative information regarding employees to payroll (ie. Employment package, transfers, change of status…)
- Providing recommendations in consultation with the senior management team for promotion, demotion and dismissal to the Executive Director.
- Maintaining regular contact with staff that are absent for extended leaves ie. WSIB…
- Ensuring appropriate disciplinary measures are being taken and documented by the Supervisor, with employees not meeting the requirements of their position.
- Developing a schedule and tracking all staff supervisions to ensure they are handed in, in a timely manner.
- Documenting the completion of staff probationary status and maintains the employee database.
- Overseeing and managing the work of reporting Human Resources staff. Encourages the ongoing development of the Human Resources staff.
- Institutes principles of CQI for the regular review and update of all Human Resources policies, programs, and practices to keep the Senior Management team informed of any and all changes and/or new developments.
- Responsible for establishing HR departmental measurements that support the accomplishment of the Agency’s strategic plan/goals.
- Manages the preparation and maintenance of all reports as are necessary to carry out the functions of the department. Prepares periodic reports for management to track strategic goal accomplishment.
- Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic plan/goals of the Agency.
- Participates in executive, management, and operational staff meetings and attends other meetings and seminars, as required.
- Promote awareness of HR services and the organization’s open-door policy.
- Support employee engagement initiatives and organizational culture activities.
- Other duties as signed.
Core Job Functions and Requirements
- Build strong working relationships and communications with the Senior Management Team, Supervisors, Front Line Staff, and other stakeholders to ensure maximum operating effectiveness and fulfillment of the Agency’s mandate;
- Ensure effective, timely and accurate communications flow with regards to Kennedy House and/or program specific policies and procedures;
- Excellent organizational skills;
- Able to work independently and be proactive;
- Able to problem solve independent of others and have the ability to build consensus when needed;
- Be able to apply and execute IBPS skills for managing and resolving conflict;
- Able to multi task;
- Excellent interpersonal skills.
- Flexible and be open for learning new concepts;
- Able to manage conflicting and/or competing priorities in an effective and efficient matter;
- Able to participate in formal discussions about work processes, improvements etc.;
- Able to work effectively well in a Team based environment;
- Able to coordinate job tasks with colleagues to maximize efficiency;.
- Support staff to achieve their established goals using a strength-based approach;
- Establish positive relationships with the Bargaining Agents;
- Champion and follow all Kennedy House “Zero Tolerance” Policies and Reporting Procedures.
Qualifications
- Have a relevant undergraduate degree and/or a Community College Diploma with a concentration in Human Resource Management, with five (5) years of experience, preferably with a non-profit agency;
- Be a Member in good standing with HRPA, and have or be eligible for a CHRL designation;
- Be comfortable developing and leading change management initiatives;
- Experience in collective bargaining and managing the administration of collective agreements within a unionized environment; demonstrated experience in being the corporate spokesperson during contract negotiations, mediation, and arbitration is an asset;
- Have had the benefit of working within a health & safety conscious organization and will ideally have developed and implemented an agency-wide health & safety program;
- Be a strong generalist with broad HR experience in additional areas including performance management, employee relations communication, succession planning, and Human Rights compliance, and learning & development;
- Demonstrate superior and effective communication (written and oral) and interpersonal skills;
- Be able to travel regionally, and provincially, as required;
- Have acquired and demonstrated project leadership and management skills;
- Embrace technology as a tool to enhance management practices, increase productivity, and optimize the level of automation;
- Present themselves as a frugal and creative value-driven intuitive leader with integrity, common sense and good judgment; projects the ability to be a strong contributor to the “vision for the future” and demonstrates the potential to take on additional areas of responsibility, as warranted;
- Exhibit strong personal values, integrity and hands-on work habits;
- Bring an ability to ‘think outside the box’; has a proven track record of creative problem-solving and consensus building skills necessary for addressing sensitive business problems;
- Be highly energetic with a strong work ethic; exhibits contagious enthusiasm;
- Be comfortable with managing multiple projects and multi-tasking;
Pay: $78,000.00 per year
Work Location: In person
