Join the ride!
Position: General Sales Manager
Dealership: Maple Ridge Volkswagen
Location: Pitt Meadows, BC
Classification: Full-Time, Immediate Hire
Maple Ridge Volkswagen is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.
We find opportunities to reward high-performers regularly and are looking for managers that empower and motivate their teams to do their very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.
Your area of focus.
The General Sales Manager (GSM) has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Managers, Sales Associates and Financial Services professionals for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every guest along the way.
What drives your day-to-day?
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Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales, financial services product sales and overall sales profit
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Engaging and motivating the team to achieve key goals, performance expectations and AutoCanada best practice processes
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Driving the business through a high-level of involvement in the day-to-day operations
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Managing the negotiation and financing processes with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
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Leading the Used Vehicle Department including inventory management, merchandising, pricing and the reconditioning process.
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Appraising vehicles for trade
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Managing all three areas of customer traffic: Showroom, Internet leads, and Phones
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Partnering with General Manager to plan and manage new and used vehicle inventory
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Assisting in managing controllable expense elements for the New and Used Vehicle Departments
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Analyzing the business to determine shortfalls and developing action plans to improve performance How will I know if I am successful?
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The performance of a General Sales Manager is measured by achieving:Targeted unit sales and gross profit
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Targeted Associate retention
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Targeted Customer Satisfaction Index
What are the must-haves…
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High School diploma or equivalent
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Automotive retail management experience
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Proven leadership ability to recruit, select, train, coach and develop a team
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Ability to set and achieve targeted goals
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Ability to drive an exceptional Customer experience
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Demonstrated communication and interpersonal skills
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Organization and follow-up skills
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Experience and desire to work with technology
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Must be legally authorized to work in Canada
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Valid driver's license
The Perks.
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Competitive Compensation and Benefits Package
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Employee Vehicle Purchase & Service Plans
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Company-wide appreciation events and contests throughout the calendar year
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Employee and Family Assistance Programs
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Professional development and the opportunity to grow your career
And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members.
As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
Can you picture yourself here already?
We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
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