RESPONSIBILITIES:
1. Customer Ownership & Account Development
- Serve as the primary customer-facing commercial owner for assigned accounts, territories, or named key accounts, building strong relationships across purchasing, engineering, quality, and operational stakeholders.
- Develop and execute account growth plans aligned with ATG’s market priorities, target applications, and strategic focus areas.
- Proactively identify new opportunities, generate RFQs, expand share of wallet, and protect existing business through strong customer engagement and follow-up.
2. Opportunity Generation & Commercial Pursuit Support
- Drive RFQ generation by uncovering customer needs, target programs, applications, and sourcing opportunities in collaboration with the Product Market Leader and internal teams.
- Lead day-to-day opportunity pursuit activity at the customer level, including follow-up, clarification, meeting coordination, and commercial positioning.
- Support strategic account planning and negotiations with guidance from the Product Market Leader on priority pursuits, pricing boundaries, and segment positioning.
3. Market-Aligned Selling & Customer Intelligence
- Operate within ATG’s market-led commercial structure, aligning customer development activity to the designated market segment and target growth areas.
- Gather and communicate customer feedback, competitive intelligence, market signals, and account-level insights to help refine market strategy and commercial priorities.
- Provide clear customer context to internal teams, including urgency, decision process, commercial dynamics, and relationship considerations that influence quote and pursuit strategy.
4. RFQ Quality, Quote Coordination & Internal Handoffs
- Ensure RFQs are complete and well-qualified before submission into the Bid Desk / Quote process, including customer requirements, timing, application context, and commercial expectations.
- Partner with Bid Desk, Technical Commercial, and the Product Market Leader to clarify assumptions, resolve open questions, and improve quote quality and responsiveness.
- Support clean handoffs by ensuring what is promised commercially aligns with the final quote and customer expectations.
5. Negotiation, Follow-Up & Win Conversion
- Lead account-level commercial discussions and negotiations within approved pricing and positioning guardrails.
- Maintain disciplined follow-up on quoted opportunities, customer decisions, program timing, and next steps to improve quote hit rate and pipeline conversion.
- Escalate strategic issues, pricing exceptions, or qualification barriers to the Product Market Leader and internal stakeholders when needed.
6. Execution Support & Commercial Discipline
- Support smooth transition from quote to award by remaining engaged with the customer through order placement, clarifications, and early-stage issue resolution.
- Coordinate with internal teams on customer priorities while respecting the defined role boundaries for Bid Desk, Order Entry, and Expedite / Customer Interface.
- Reinforce disciplined communication, structured handoffs, and a single-source-of-truth approach as work moves from customer engagement into execution.
ROLE REQUIREMENTS:
- 5+ years of experience in outside sales, technical sales, account management, business development, or commercial roles in tubing, metalworking, engineered products, industrial manufacturing, or related B2B environments.
- Demonstrated success developing accounts, generating RFQs, building pipeline, and winning business with industrial or specification-driven customers.
- Strong customer-facing communication, negotiation, and relationship-management skills.
- Ability to work cross-functionally with Product Market Leaders, quoting teams, technical teams, and operations to move opportunities from customer need to executable business.
- Strong commercial judgment, follow-up discipline, and ability to manage multiple pursuits across accounts or territories.
- Bachelor’s degree in Business, Engineering, Manufacturing, Marketing, or a related field is preferred; equivalent commercial experience will also be considered.
Preferred (High Priority)
- Experience selling into one or more of ATG’s target markets, including Aerospace & Defence, Energy & Industrial, HVAC , or other high-specification industrial applications.
- Familiarity with technically oriented sales processes involving RFQs, specifications, customer approvals, and manufacturing feasibility discussions.
- Experience managing named key accounts, strategic customers, or complex industrial buying environments with multiple stakeholders.
- Track record of driving profitable growth while working within structured commercial and operational processes.
WORK ENVIRONMENT:
- 50% office environment.
- 50% travel.
- No direct reports.
HEALTH & SAFETY:
- Demonstrates a positive attitude towards safety and models safety for other employees at all times.
- Understand that it is mandatory to use and/or wear all personal protective equipment provided by the Company.
- Reports all accidents, incidents and near misses and supports in determining corrective actions to eliminate workplace hazards.
- Practices safe work habits as detailed in Samuels/ATC’s safety policies, procedures, C.S.A and the Occupational Health & Safety Act of Ontario.
- Understands and completes necessary health & safety training through Samuel’s Safety Training program and ensures renewal training is completed as per company requirements.
This is for a current open position. AI is not used in the screening of candidate resumes.
The expected compensation range for this position is $104,640-143,880/yr. This range includes base pay and target variable pay. Actual compensation will depend on factors such as geographic location, skills, education, and experience. We also consider internal equity to ensure fair and consistent pay practices. This range reflects the expected full compensation range for the role; most offers will fall within the range and not at the maximum in order to allow for future growth.
Samuel Associated Tube Group is a premier supplier of welded cold-drawn stainless steel, high nickel alloy and carbon tubular products with solutions for industries worldwide. We design and manufacture a comprehensive range of tube products including standard and specialized tubular solutions in multiple diameter sizes, shapes and profiles to meet the unique needs of our customers. Leveraging the metallurgical and new product development expertise of our teams, we help customers realize significant cost savings and deliver innovative solutions faster.
At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 170 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work. If you’re seeking a dynamic, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together.
At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and creating an environment that is open and welcoming for everyone.
This job posting is for an existing vacancy within the organization
Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.
