Department: Student Experience
This position is represented by the agreement between the Professional Staff Association and the University of Guelph
If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)
General Purpose
The department of Student Experience is committed to supporting all students at the University of Guelph. Student Experience houses many specialized supports for students identifying as First Nations, Inuit, Métis, Black, racialized, and/or members of the LGBTQ2IA+ community, and members of cultural, international, religious, and spiritual communities. We welcome applicants sharing through their application the ways in which they believe they can contribute to the diversity of thought, approach, and practice in Student Experience.
Reporting to the Associate Director, Student Experience, the Manager, Cultural Diversity Services is a strategically important leadership role supporting Black and racialized students. Cultural Diversity Services works primarily with Black and racialized students, with a particular emphasis on Black learners, by providing advising, mentoring, student advocacy, and social, cultural, and transition‑focused programming.
Duties and Responsibilities
The Manager provides overall direction and leadership for Cultural Diversity Services, including researching, designing, implementing, and assessing high‑quality programs and services for Black and racialized students. This work emphasizes holistic development, well‑being, and student persistence, and responds to the evolving needs and lived experiences of Black and racialized learners.
The Manager is responsible for recruiting, hiring, training, supervising, and evaluating Cultural Diversity Services staff, including direct supervision of the Cultural Diversity Advisor and three Coordinators. These roles collectively oversee approximately four student staff and four Peer Helpers.
The incumbent brings a strong understanding of intercultural and decolonial competencies to advance intentional, innovative programs, services, and support systems. These initiatives promote accessibility, identity formation, intercultural maturity, retention and competency among students.
The Manager formulates recommendations, prepares reports and updates, and ensures that senior administrators, faculty, and departmental and divisional colleagues are informed of trends, outcomes, and emerging issues. Particular attention is given to data, student narratives, and other indicators related to the well‑being and persistence of Black and racialized students, and to the effectiveness of targeted interventions.
The Manager represents Cultural Diversity Services on University and community committees, providing expertise informed by the lived experiences of Black and racialized students. The incumbent also serves on the Student Experience leadership team and contributes to the strategic direction and daily operations of Student Experience and Cultural Diversity Services, including participation in action planning, annual budgeting, and forecasting processes.
Requirements
To be successful in this role, the incumbent is required to have:
- A Master’s Degree in social work, social justice, race relations, higher education, or another related field, coupled with 5 years of progressive experience working with Black and racialized populations.
Understanding of the complexity of student identity, intersectionality, and education experiences - - including higher education, particularly the experiences of Black and racialized communities.
- Strong understanding and practical experience applying anti-oppression and anti-racist principles in programs and services.
- Expertise and practical experience in supporting and advocating on behalf of individuals working through all forms of oppression, discrimination, anti-Black racism, white supremacy, colonialism, racism, and colorism that is informed by both lived experience and practical experience working with Black and racialized communities.
- Demonstrated excellent human relations, and advising skills, especially the ability to empathize, and communicate effectively in intercultural, and postsecondary settings.
- Proven leadership, and administrative responsibility to direct teams, foster staff motivation, and manage employee performance to implement operational plans.
- Proven success serving as a consultant and collaborating with university faculty and staff on a broad range of topics, including the student experience of Black and racialized students.
- Proven ability to assess needs and to research, design, implement, and evaluate programming, including educational and training programs and curricula.
- Proven ability to exercise a high level of judgement, diplomacy, and tact.
- Proven ability to respect and maintain confidentiality in sensitive and/or volatile situations.
Employee Type: Regular
Position Number: 10926903
Classification: P&M FT- Band 06
Professional/Managerial Salary Bands
The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade.
- Tentative evaluation; subject to committee review.
At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.
Posting Date: 06/11/2026
Closing Date: 06/28/2026
