Job title: Freelance Skincare Artist
Reports to: Sales & Education Executive
Company overview
Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.
At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.
Job purpose
The Freelance Artist/Artistry Team Member is tasked with carrying out successful events and providing sales support in different retail settings, all while embodying the brand through exceptional customer service, artistry, image, enthusiasm, and efficiency. By blending your creative and technical skills with a genuine love for people, you will create a warm, inspiring, and personalized in-store environment that both educates and delights our customers.
Location
Key Tasks & Responsibilities:
- Partner with Account Executive to execute Shiseido events
- Responsible for contributing to achieving event sales goals
- Responsible for providing all clients with the Shiseido experience
- Responsible for “pulling” clients
- Responsible for providing sales support during Shiseido driven events in various retailers
- Communicate and partner with Account Executive
- Ensure gondola meets expectations of cleanliness and seasonal newness
- Conduct or participate in various special events, marketing, and promotional activities
- Ensuring good communication of product information
- Motivating and strengthening sales staff
- Maintaining the highest level of ethical standards
- Ensure respect for specific behavior by retailers
Additional Responsibilities:
- Act as a Shiseido Ambassador
- Valid driver’s License and willingness to travel within region
- Provide well-articulated tips and tricks for new collections
- Be an impactful presence in stores whether it be sales support days or an event
Qualifications
- Previous customer service experience, preferably within the Cosmetics industry
- Must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
- Knowledge of skincare products and ingredients.
- Strong verbal and written communication skills
- Full flexibility with a schedule of 10-15 hours a week (including evenings and weekends)
- Results-driven
- Customer-focused
- Passion for Cosmetics
TRUST 8 COMPETENCIES
Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.
THINK BIG:
Adapt a big-picture perspective. Deliver new values through creativity.
TAKE RISKS:
Embrace risk, practice “trial and error and trial”.
HANDS ON:
Consider front-line realities when making decisions. Take the lead from end to end.
COLLABORATE:
Leverage the diverse capabilities of colleagues.
BE OPEN:
Create an environment that encourages everyone to speak up.
ACT WITH INTEGRITY:
Be sincere and humble at all times.
BE ACCOUNTABLE:
Commit to the goal. Take accountability for the execution.
APPLAUD SUCCESS:
Create a culture that celebrates success.
We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.
We value the diversity of the people we hire and serve. Shiseido Canada is an equal opportunity employer. If you require accommodation during the recruitment process, please advise, so that suitable accommodation can be made. We can be reached at [email protected].
Job Type: Freelance
Pay: $20.00-$22.00 per hour
Work Location: In person
