Title: Building Support Worker - (Full Time)
Number of Positions: 1
Competition Number: C123
Location: Chilliwack, BC
Position Status: Full Time, Permanent
Shift Timings & Days: (Monday - Friday) 10:00 am - 06:00 pm
Reports to: Program Manager
Compensation: (Grid 3) $24.84 - $26.52
Job Summary:
The Building Service Support Worker at Phoenix Society is responsible for keeping buildings in a clean and orderly condition. The position is expected to perform light to heavy cleaning duties. Other duties may include tending to the furnace and boiler; performing routine maintenance activities; cleaning floors, shampooing rugs, and washing walls and glass; removing garbage; notifying management of need for repairs; and cleaning snow or debris from sidewalks.
Responsibilities:
Custodial Services
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Clean building floors by sweeping, mopping, scrubbing or vacuuming
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Gather and empty all garbage, recycling and compost bins
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Service, clean and supply restrooms
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Clean and polish furniture and fixtures
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Clean windows, glass partitions and mirrors
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Dust furniture, walls, machines and equipment
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Steam-clean and/or shampoo carpets or rugs
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Strip, seal, finish and polish floors
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Follow procedures for the use of chemical cleaners and power equipment
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Move heavy furniture, equipment and supplies either manually or by using hand trucks. Notify Maintenance of any furniture or equipment requiring repair or replacement
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Remove snow and debris from sidewalks, in accordance with City bylaws
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Performs housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, performs laundry duties such as washing linens and clothing.
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Notify the campus manager for follow-up when unauthorized persons are observed to be on the grounds or within buildings
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Notify the campus manager for follow-up when clients are observed to be breaking Phoenix Society policies, procedures or guidelines
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Using appropriate tools, collect and dispose of drug paraphenalia, trash and feces from the entranceways and walkways immediately adjacent to the buildings
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Set up, arrange and remove decorations, tables and chairs to prepare facilities for events such as banquets and meetings
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Perform other duties as requested
Maintenance Services
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Open and/or close buildings, check alarm systems, and check premises to guard against theft, fire, illegal entry, etc.
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Monitor building security and safety by performing such tasks as locking doors after cleaning and checking electrical appliances to ensure that hazards are not created
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Conduct minor maintenance such as unclogging toilets, changing lightbulbs that are reachable from the floor, and small drywall repairs
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Notify Maintenance concerning the need for major repairs, minor renovations, i.e., patch and paint, or additions to building operating systems
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Submit to Maintenance Requisition for supplies and equipment needed for cleaning and maintenance duties. Receive and distribute supplies and equipment
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Monitor the facility for insect and other pest infestations. When required, notify Maintenance to have a pest management contractor dispatched to site
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Inspect and clean dryer vents weekly. Notify Maintenance of any if repairs are required
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Maintains and organizes cleaning equipment, materials and supplies
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Greet contractors at the campus front office and escort them to the job site
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Perform other duties as required
Qualifications:
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Building Service Worker certificate with WHMIS training, or equivalent
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1 to 3 years of experience providing custodial and maintenance services
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Ability to lift heavy loads as required is required
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Satisfactory completion of a criminal records check with vulnerable sector screening is required
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Satisfactory completion of Tuberculosis Screening form is required
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Satisfactory completion of Employee Immunization Record form is required
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First aid certification with CPR is required
Skills & Knowledge:
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Demonstrated experience in building maintenance
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Strong organizational and time management skills with a high attention to detail
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Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
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Ability to perform minor plumbing and electrical repairs
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Demonstrated commitment to the social sector with a passion for the organization’s mission is essential
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Strives for high-quality performance and takes initiative to seek improvement in outputs and efficiencies?
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Ability to work independently and contribute to team settings
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Excellent ability to work under pressure
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Embody a philosophy of professionalism, excellence, health and wellness at all times?
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Exceptional communication and interpersonal skills?
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Effective use of time and resources
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Service and results oriented
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Able to work in a diverse, fast-paced, and dynamic environment
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Maintain knowledge of all Phoenix policies, procedures, and protocols
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The ability to think creatively and present new ideas
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Experience in providing a person centered and community minded environment with marginalized people.
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Computer skills including with Microsoft Office.
Competencies:
Approach to Work
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Demonstrates initiative, flexibility, adaptability and resourcefulness
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Actively seeks and incorporates feedback to inform continuous self-improvement
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Sets goals, creates and implements action plans, monitors progress, and evaluates results
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Adeptly manages competing tasks and uses time efficiently and effectively
Job Knowledge & Quality of Work
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High-degree of relevant and current job knowledge and skill
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Consistently produces accurate, thorough, high-quality work in a timely manner
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Builds and promotes a culture of health and safety in the workplace
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Implements and enforces best practices in health and safety within the workplace
Judgement & Decision-Making
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Models independent thinking and creativity
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Demonstrates effective problem-solving skills
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Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
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Exercises sound judgment in the best interests of the organization
Communication & Interpersonal Skills
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Expresses themselves clearly and professionally both verbally and in writing
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Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
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Has a manner, style and presence that makes a positive impression
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Listens to and considers others’ views
Personal Leadership (boilerplate)
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Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
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Fosters enthusiasm, energy and commitment
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Takes responsibility for personal actions, performance and health
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Is reliable and accountable; shows up on time ready to work
Teamwork & Collaboration
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Effectively works with their colleagues to ensure organizational success
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Champions positive working relationships with staff and external stakeholders
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Supports an environment of openness, and champions teamwork and communication across programs
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Leverages the expertise and experience of others for organizational success
Closing Details:
Closing Date
Internal applications will be accepted until April 15th, 2026, 04:00 pm
“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.
External applicants will be reviewed after internal applicants have been reviewed and interviewed.
All qualified applicants are welcome to apply.
Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.
While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.
