passenger service agent Jobs

Customer Service And Ramp Agent (Kelowna) PTOC
PACIFIC COASTAL AIRLINES LIMITED —Kelowna, BC
- Part-time
- Communication skills
Quick apply
5d
Airline Service Agent (Ground Handler)
Maintair Aviation —Saint John, NB
- $20.04 an hour
- Part-time
- English
- Communication skills
Quick apply
5d
Coordonnateur du dégivrage / Deicing Coordinator
YHU Terminal —Saint-Hubert, QC
- $31 an hour
- Weekends as needed
- Bilingual
- English
- High school diploma or GED
4d
Northern Station Agent
Perimeter Aviation —Brochet, MB
- Full-time
- Heavy lifting
- Customer service
- Communication skills
8d
Reservation CSA
Calm Air —Winnipeg, MB
- $18.87 an hour
- Part-time
- Microsoft Excel
- Customer service
- High school diploma or GED
Quick apply
5d
Chef(fe) d'équipe sol coté piste / Ramp Team Leader
YHU Terminal —Longueuil, QC
- $31 an hour
- Weekends as needed
- Bilingual
- Management
- English
3d
Senior Master
BC Ferries —Prince Rupert, BC
- $144,700–$180,900 a year
- Customer service
- Microsoft Office
- Communication skills
2d
Customer Service Agent
Perimeter Aviation —Red Lake, ON
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5h
LINE SUPPORT AGENT - DAYSHIFT - MAINTENANCE (#1012.1)
Air Inuit —Montréal, QC
- $23.38 an hour
- Full-time
- Bilingual
- English
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
2h

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Customer Service And Ramp Agent (Kelowna) PTOC

PACIFIC COASTAL AIRLINES LIMITED
Kelowna, BC

Quick apply

Job details

Part-time
5 days ago

Skills

Computer operation
Communication skills

Full job description

Join our team!
Pacific Coastal Airlines is looking for a Permanent Part Time On Call Customer Service and Ramp Agent based in Kelowna. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our company.
Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in beautiful province of British Columbia.

Job Responsibilities:

Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Execute deplaning and boarding processes, ensuring a safe, on-time departure
Marshall, de-ice and anti-ace aircraft
On-load and off-load passenger luggage, cargo, containers/pallets, etc.
Possess an excellent understanding of company products, services, processes and guidelines and promote them at all times
Commitment to providing a safe, stress-free and friendly passenger experience
Deliver service standards in accordance with Pacific Coastal Airlines philosophy
Assist passengers with accessibility needs in a safe, respectful, and professional manner, utilizing ground service equipment as required
Other duties as assigned

Qualifications and Competencies:

Experience in customer-facing role
A valid BC driver's license (Class 5 preferred)
Ability to work under pressure with minimal supervision
Clear and effective communication skills with demonstrated ability to have difficult conversations
Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes
Comfortable using computers, credit and debit machines
Able to work outdoors during inclement weather conditions
Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts
Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers
Must be able to obtain and maintain designated security clearance
Capable of lifting up to 70 pounds

Why Pacific Coastal Airlines?
Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.
Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, and Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.
Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.
Apply today!
Pacific Coastal Airlines is an equal opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability, or any other identifying characteristic.

Quick apply

Refine Your Search

Customer Service And Ramp Agent (Kelowna) PTOC

Airline Service Agent (Ground Handler)

Coordonnateur du dégivrage / Deicing Coordinator

Northern Station Agent

Reservation CSA

Chef(fe) d'équipe sol coté piste / Ramp Team Leader

Senior Master

Customer Service Agent

LINE SUPPORT AGENT - DAYSHIFT - MAINTENANCE (#1012.1)

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