SickKids' Health Absence Management Program (HAMP) supports employees through occupational and non-occupational health absences, accommodation, and return-to-work planning. The program is grounded in collaborative, respectful, and evidence-informed practices that promote safe, timely, and sustainable return-to-work outcomes.
- Work collaboratively with a multi-disciplinary team to apply disability management best practices that support stay-at-work efforts and early, safe, and sustainable return-to-work following workplace or non-work-related illness or injury.
- Assess functional abilities and work capacity in relation to the essential duties of a position to support return-to-work and accommodation planning.
- Manage employee absences and adjudicate short-term disability benefits in a timely, consistent, and respectful manner.
- Review medical information and assess fitness for work in alignment with organizational processes and applicable legislation.
- Identify barriers to return-to-work and coordinate support, services, and resources to help employees return to work successfully.
- Provide administrative support related to status changes, benefit applications, referrals, and case coordination, as appropriate.
The HAMP Case Manager works independently while building effective working relationships with employees, external health-care providers, insurers, and internal partners, including medical consultants, leaders, union representatives, and human resources professionals.
- Strong communication, interpersonal, counselling, and relationship-building skills.
- Strong organizational skills, with the ability to manage competing priorities and timelines.
- Demonstrated ability to apply sound, timely, and professional judgment in complex situations.
- Ability to work independently and collaboratively within a team environment.
- Registered Nurse with a baccalaureate degree and/or diploma in nursing, another regulated allied health professional, or an equivalent combination of related education and recent, relevant disability management experience.
- Current registration and good standing with the College of Nurses of Ontario or another applicable regulatory body (if applicable).
- Minimum of five years of experience in case management and/or disability management, including experience supporting mental health-related claims.
- Experience using tools such as physical demands analyses, cognitive demands analyses, ergonomic assessments, independent medical examinations, or vocational rehabilitation assessments to support disability management decision-making.
- Working knowledge of the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
- Proficiency with Microsoft Office applications.
- Additional education or coursework in occupational health, disability management, or counselling.
- NIDMAR certification ' Certified Disability Management Professional (CDMP).
- Experience working in a multi-disciplinary environment.
- Experience in the health-care sector or a comparable complex, multi-site organizational setting.
- Experience working in both unionized and non-unionized environments, including an understanding of collective agreements, workplace policies, and organizational processes.
- Knowledge of relevant legislation, including the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and the Employment Standards Act.
SickKids is committed to championing equity, diversity, inclusion, and accessibility in all that we do. We welcome applications from candidates with diverse backgrounds, experiences, and perspectives. If you require accommodation during the recruitment process, please let us know and we will work with you to support your participation in an accessible and respectful manner.
