Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
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Provide senior‑level technical and operational support for R&D laboratory digital platforms and services, ensuring stable, compliant, and efficient lab operations across sites or regions
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The role acts as a subject‑matter expert for laboratory systems and is accountable for resolving complex issues that impact lab continuity, data integrity, and regulatory readiness
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Own end‑to‑end operational support (L2/L3) for assigned laboratory platforms (e.g., LIMS, ELN, lab applications, integrations) across one or more sites or regions
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Diagnose and resolve complex, high‑impact incidents, including root‑cause analysis and implementation of permanent corrective actions
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Act as the technical point of contact for lab users, product managers, quality, and vendors for assigned systems
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Support system configuration, upgrades, releases, and integrations, ensuring compliance with GxP, data‑integrity, and validation requirements
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Maintain audit‑ready documentation, including SOPs, validation evidence, and change records
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Proactively identify operational risks, system weaknesses, and improvement opportunities within lab technology services
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Support inspections and audits as a named system or service owner
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Provide informal guidance and knowledge sharing to junior analysts and lab technology colleagues.
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Degree in Life Sciences, Chemistry, IT, Engineering, or equivalent practical experience
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Experience in regulated R&D, QC, or laboratory environments preferred
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Owns broader or more critical systems and sites
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Resolves issues independently where procedures are not fully defined
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Influences solutions and standards through expertise rather than supervision
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Acts as a trusted technical advisor to lab and quality stakeholders
Preferred Qualifications:
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Strong hands‑on experience supporting enterprise laboratory systems (e.g., LIMS, ELN, CDS, lab integrations)
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Solid understanding of GxP, validation, and data‑integrity principles in regulated environments
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Proven ability to manage non‑routine incidents and cross‑system dependencies
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Experience working with global lab operations and vendors
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Clear communication skills, able to translate technical issues into operational impact
Location – this role is based in: London Bankside
This position is a grade: 8
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Job Posting End Date
2026-06-29
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
