Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
Job description:
Located on the brink of one of the world’s greatest natural wonders, the Marriott Fallsview Hotel and Spa are minutes away from area attractions, world-class wineries, golf and casinos. With 423 Fallsview guest rooms, the Marriott Fallsview Hotel and Spa offers fine dining at the Morton’s Grille Restaurant, the luxurious full-service Serenity Spa, Magnificent Tours, and over 7,550 square feet of venue meeting space. Whether our guests are traveling on business or taking a much needed vacation, our mission is to always exceed the expectations of our guests.
Marriott Fallsview & Spa is currently seeking a Banquet Supervisor (Red Coat) who has a passion for excellence to oversee and lead our Banquet and Events team at Marriott Fallsview hotel. This position reports to the Director of Banquets and Events.
Responsibilities and essential job functions include but not limited:
- Assist in overseeing and help complete all on-site details for executing group events; develop and follow checklist or itinerary, and troubleshoot event problems.
- Assist with training employees.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Serve as onsite contact person for coordinating details of events with clients, meeting planners, and other departments involved with events.
- Liaise with Event Managers to ensure all event details are communicated to team.
- Prepare daily list of duties for banquet staff.
- Ensure audio-visual requirements from third party provider is being achieved to deliver optimum service for the guest.
- Communicate with and instruct associates on how to set up event rooms to client specifications.
- Communicate service needs to kitchen throughout functions.
- Respond to guest inquiries and concerns and offer solutions.
- Help manage end of function billing.
- Motivating and encouraging employees to perform their best, making them accountable for their tasks and assignments and providing feedback on possible improvements.
- Ensuring Associates are proper uniform and are properly groomed.
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.
- Serve as a role model to the banquet team by demonstrating appropriate Marriott service standard behaviours.
- Other duties as assigned.
Requirements:
- Minimum of 2 years Supervisory experience, preferably in Food and Beverage.
- Previous banquet experience considered an asset.
- Knowledge food handling safety and sanitation procedures.
- Knowledge of a union environment considered an asset.
- Strong computer skills, including Microsoft applications.
- Strong knowledge of technology is considered an asset (smart phones, Ipads, LCD projectors).
- Must be able to work flexible hours including evenings, weekends and holidays.
- Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance.
- Stand, sit or walk for an extended period of time or for an entire shift.
Some Benefits Marriott Niagara Falls Employees Enjoy:
- Employment growth opportunities.
- Cross training outside their home department if the employee wishes to learn a new skill.
- Complimentary daily staff meal.
- Immediate access to the Friends and Family hotel and dining discounts at any participating Marriott hotels worldwide.
- Complimentary parking; complimentary bike storage facilities.
- Complimentary Company sponsored events.
- Personalized electronic access to your pay statements and annual T4 statements- accessible from the comfort of your own home, any computer, tablet or smartphone 24 hours per day, 7 days a week via. On-line.
Marriott Niagara Falls Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture, and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Why Work For Canadian Niagara Hotels?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles
We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to
[email protected] or by telephone at 905-374-4446 extension 4850.
