Job Information
Job Requisition ID: 84414
Ministry: Service Alberta and Red Tape Reduction
Location: Edmonton
Full or Part-Time: Full- Time
Hours of Work: 36.25 hours per week
Permanent/Temporary :Permanent
Scope: Open Competition
Closing Date: June 17, 2026
Classification: Program Services 4
Salary: $3,148.20 to $4,126.82 bi-weekly ($82,168 to $107,710/year)
The Consumer Investigations Unit (CIU) of Service Alberta & Red Tape Reduction administers the Consumer Protection Act (Act) and its related regulations, as well as other legislation designed to promote a fair marketplace by establishing a minimum standard of conduct in respect of the marketing and sale of goods and services in Alberta.
The CIU Senior Investigator is an advanced-level professional responsible for ensuring a fair marketplace by conducting investigations, enforcing consumer protection legislation, and addressing Criminal Code offences like theft, fraud, and forgery. This role focuses on complex, high-priority, and politically sensitive cases, often involving collaboration with provincial, national, and international law enforcement.
Key responsibilities include using advanced investigation techniques, executing search warrants, and employing enforcement tools such as administrative actions, civil actions, injunctions, and prosecutions. The Senior Investigator operates with minimal supervision, leads critical investigations, trains junior staff, and provides guidance to colleagues.
Please read the entire Job Ad before applying, as it contains pertinent information
If you value justice and impartiality, and have a background in enforcement, regulation, or protection, we'd love to meet you!
In addition to directly handling critical investigations, as a Senior Investigator you will oversee complex investigations involving teams of investigators and partner representatives.
The main responsibilities of this position are:
- To investigate diverse and complex complaints associated with actual or suspected breaches of legislations, regulations and policies with the potential to impact the security, integrity and/or reputation of the ministry, government or the Registry Agent Network (RAN) in accordance with legislation, the Criminal Code of Canada and ministry policies and procedures.
- To ensure policies, programs and initiatives associated with the investigation program are implemented, evaluated and enhanced to ensure compliance with legislation, regulation and relevant business plan goals.
- To enhance and develop relationships with external enforcement agencies and stakeholders through comprehensive consultation and providing information services.
- To promote consumer awareness and ensuring compliance with statutes through engagement with the public, business community, and external agencies.
To be successful in this role you will demonstrate:
- Leadership skills, including staff development and coaching, along with strategic thinking.
- Effective verbal and written communication, as well as presentation skills.
- Strong negotiation, judgement and mediation skills
- Strong interpersonal and consultation skills.
- Strong analytical, research and problem-solving skills.
- Client-focused delivery skills, emphasizing integrity, discretion, tact, and continuous improvement.
- Ability to work collaboratively and be a supportive team player.
Please
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
Agility: you will need to provide results in a complex, diverse and changing environment.
Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department.
Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.
Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long-lasting relationships.
Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
Systems Thinking: you will consider the whole system when developing, evaluating and implementing process and technology change.
Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.
University degree in Criminology, Policing, Investigations, or related field, in addition to:-
- Minimum of 4 years experience with law enforcement, regulatory or protection background.
- Ability to be appointed as a Peace Officer under the Peace Officer Act for the purpose of enforcing the provincial statues.
Assets
- Experience working with the Criminal Code of Canada policies and procedures pertaining to investigation of violations of the Criminal Code of Canada, the Statues of Province of Alberta, and other related policies.
- Experience with investigative techniques, including interviewing and interrogation skills, statement analysis and evidence gathering and handling techniques.
- Experience in giving evidence in judicial procedures.
- Experience with various forms of enforcement actions- including formal criminal & regulatory charges, search warrants, production orders, direction or reprimand, undertakings, prosecutions and civil contempt.
- Experience writing reports, briefings, and/or delivering training presentations.
Equivalency:
Directly related education and experience may be considered on the basis of:
- 1 year of education for 1 year of experience or
- 1 year of experience for 1 year of education
Applications must include a well-written cover letter and resume that indicates how your experience aligns with the scope of this position in order to be considered for this competition.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to
- One (1) full-time permanent position available. These positions report 36.25 hours of work per week, Monday to Friday.
- This position is located at Commerce Place Building, 10155-102 Street, Edmonton, AB.
- This position may also require a CPIC check and qualification for Level 3 security clearance.
- Final candidates will be required to undergo a security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service -
- Public Service Pension Plan (PSPP) -
- Management Employees Pension Plan (MEPP) -
- Alberta Public Service Benefit Information -
- Professional learning and development -
- Research Alberta Public Service Careers tool –
- Positive workplace culture and work-life balance.
- Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Adenike Adebayo-Coker at [email protected]
