We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
As a member of the Commercial Banking team, you will provide credit support to Independent Business and Mid-Market Commercial Banking Managers and their portfolios. As a Credit Analyst, you will maximize the manager’s productivity by providing administrative and credit support, as well as high-quality customer service. You will assist with specialized knowledge in credit, investments and other areas identified to meet client needs. In this role you are responsible for the on-going administration and support of Independent Business and Mid-Market Commercial Banking clients' credit related needs and you will support the team as required, develop a core understanding of internal bank procedures and policies in attaining internal/external transaction execution. You will communicate and interact effectively with RMs, Associates and other staff within The Commercial Banking Team including CIBC partners and external contacts. In addition you will support day-to-day administrative activities in support of the overall Commercial Banking team including but not limited to travel booking, processing expense accounts for the teams, and assisting with onboarding/off boarding activities for new and departing employees.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you’ll succeed
Client Engagement – Service the financial needs of clients in partnership with the Manager(s) and coordinate transactional needs of clients. Assist Commercial Banking clients with their requests during times when the Manager is not available and promptly resolve customer issues and/or concerns.
Problem Solving – Listen, inquire, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and understanding when to lean on others to find solutions.
Organizational Skills – Assist the Manager by preparing client files using tools necessary, coordinating processes and paperwork with internal and external service providers, assist with preparation of credit files and maintenance to audit standards to provide the ideal client experience
Compliance - Ensure consistency and completion of all operational processes relating to AML and GRLR and identify non-compliance areas, document, and execute corrective actions. Manage ad hoc client requests ensuring all required operational compliance issues are addressed.
Travel arrangement & expense reporting - Arrange travel arrangements and maintain travel expense account including expense submissions on behalf of the Executive and team. Arranges group travel, as necessary. Monitor and track all department invoices and expenses including contracts; process expense reports/invoices and update financial reports when required.
Administrative duties - Provide ongoing administrative support such as; assisting with onboarding/off boarding activities for new and departing employees which include processing requests for technology requirements, business cards, corporate cards, expense, and travel profiles etc.
Who you are
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You understand that success is in the details. You notice things that others do not while using critical thinking skills help with your decision making.
You're inspired by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You put our clients first. You engage with the purpose of finding the right solutions. You have initiative and the ability to create strong relationships.
You can demonstrate knowledge of banking products and services through your prior work experience in Financial Services. Commercial Banking experience will be considered an asset.
You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You create trust through respect and authenticity.
Values matter to you . You bring your real self to work, and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
