SureCall Contact Centers | Calgary, Alberta | Full-Time, In-Office
Ever seen this job posted before? Nope, neither have we.
Search the internet for an AI-fluent Controller. You will find almost nothing. That is not a gap. That is the future arriving early with us.
We are a 44-year-old onshore contact center company. We serve the US and Canadian mid-market across voice, chat, and SMS. We just moved onto the Amazon Connect platform, the biggest in the world, and we are scaling up quickly, building to 50M. Not with a bigger army of people. With a small team of sharp humans pointed at a growing army of AI agents.
We need the person who runs the finance role engine.
What you will own
· Close the books fast. Four business days or less. Clean every time.
· Run finance on QuickBooks and keep it pristine.
· Build one source of truth. Connect Amazon Connect, billing, payroll, and the general ledger into a single data spine.
· Direct an AI agentic finance team. The agents do the grind. You set the strategy and keep the controls tight.
· Automate reconciliations, AR/AP, and reporting so they run with barely a human touch.
· Deliver board-ready numbers monthly. Cash flow, margin by client, and a rolling forecast.
· Partner with our fractional CFO on the road to 50M.
This is not a seat where you babysit spreadsheets. This is where you automate the machine.
Who you are
· 7+ years in finance, with 3+ as a controller.
· CPA designation required.
· Degree in Finance, Accounting, or a related field is required.
· Fluent in QuickBooks. You know it cold, from close to custom reporting.
· You have owned a full monthly close, start to finish.
· You have actual experience running or working alongside an AI agentic finance team, not just a ChatGPT tab.
· You have rebuilt a broken process, not just kept the lights on.
· Hands-on with finance automation. ERP, FP&A tools, RPA, or AI agents. You have shipped one.
· You read raw data without flinching. SQL, Power BI, or Tableau is your friend.
· Bonus: recurring revenue services or BPO experience, cross-border US/Canada accounting, or a capital raise under your belt.
How you think
· When work doubles, your first instinct is a system, not a stack of new hires.
· You know the difference between asking AI and commanding it.
· You know where a human must stay in the loop, and where the machine should run alone.
Here is the test we will actually ask: design a finance function for a 50M services company using the fewest humans possible. If you reach for systems, we want to talk. If you reach for an org chart, you are not our fit.
Why SureCall
· You will pioneer a role most companies have not even named yet.
· You report straight to the top and shape the financial spine of a scaling business.
· We are a purpose-driven company. UN Global Compact participant. Backers of our Hero Girls program educating young women abroad. Green initiatives. A force for good, and serious about it.
· Based at our Calgary headquarters. This is a full-time, in-office role. No remote, no virtual. We build this engine shoulder to shoulder.
Ready?
Send your resume and a short note answering one question to [email protected]: what is the last finance task you automated, and what did it save? Skip the cover letter fluff, no need. Show us your scoreboard.
The future of finance is fewer hands and sharper tools. Come build it with a leader before everyone else figures out it exists.
Compensation
Base salary: $100,000 to $120,000, depending on experience.
Growth bonus: up to 35% of base, tied to revenue milestones, close speed, and automation savings. You help build 50M, you earn like it.
SureCall Contact Centers is an equal opportunity employer.
Pay: $100,000.00-$120,000.00 per year
Benefits:
- Dental care
- On-site gym
- On-site parking
- Paid time off
- Wellness program
Work Location: In person
