Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Digital Web, Services B2B Marketing
Mastercard powers economies and connects people in over 200 countries and territories, helping build a more inclusive and sustainable future. We make digital payments secure, seamless, and accessible, leveraging technology, innovation, and partnerships to create products and services that unlock potential for businesses, governments, and individuals alike. Our Decency Quotient (DQ) is at the heart of everything we do—driving a culture that values doing well by doing good.
The Services Marketing Digital Team sits at the intersection of content, technology and performance marketing and are seeking someone who thrives in a collaborative B2B environment focused on measurable outcomes. We focus on delivering high-impact, measurable campaigns that drive business growth across the most effective digital channels.
Overview
We are seeking a detail-oriented and performance-driven marketing professional to support the publishing, management, and optimization of our Services B2B web pages. This role sits within a broader marketing team and focuses on executing web content initiatives that drive traffic, engagement, and lead generation. The ideal candidate combines strong technical proficiency with a solid understanding of digital marketing best practices. This role is responsible for ensuring a seamless, engaging, and secure digital experience for users while aligning website functionality with business goals, brand standards, and regulatory requirements. Reporting to the Director of B2B Digital (Digital Web), you’ll be part of a growing team of digital marketers and work closely with cross-functional teams across Services Marketing, Marketing Technology, and Global Digital Marketing.
The Role
- Manage and maintain Mastercard Services websites, ensuring optimal performance, uptime, and user experience
- Publishing and updating of website content including product and campaign landing pages in collaboration with marketing and legal teams
- Monitor website analytics and page performance (e.g., traffic, engagement, conversion rates) using analytical tools to recommend and implement data-driven improvements
- Ensure compliance with accessibility standards (e.g., WCAG), privacy regulations, and security protocols
- Coordinate with developers, designers, and third-party vendors for website enhancements, product requirements and issue resolution.
- Optimize AEO, SEO including metadata, keyword placement, internal linking, and content structure to improve organic visibility and performance.
- Manage CMS platforms and ensure proper governance, version control, and content workflows
- Conduct regular audits for broken links, outdated content, and performance bottlenecks while partnering with development and technical teams to troubleshoot issues, implement enhancements, and ensure optimal site performance.
- Support digital campaigns, product launches, and manage A/B testing initiatives to improve user experience and conversion rates, including CTA placement, page layout, and messaging
- Maintain brand consistency across all digital touchpoints.
- Keep Mastercard Services on the cutting edge of B2B digital marketing, bringing fresh ideas and innovative approaches to the table.
All About You
- Bachelor’s degree in marketing, Communications, Computer Science, Digital Media, or related field
- At least 5 years of relevant hands-on digital marketing experience managing enterprise-level websites with a focus on website optimization and CMS authoring.
- Experience with B2B Marketing, Financial Services, SaaS, Professional Services or other regulated industries is preferred.
- Proficiency with CMS platforms (e.g., Adobe Experience Manager, Drupal, etc.), Adobe tools including Adobe Analytics, Creative Cloud (i.e., Photoshop, Acrobat, Stock) and Project Management tools (e.g., Workfront, Monday.com). Familiarity with Figma, HTML, CSS, and basic JavaScript.
- Strong understanding of AEO, SEO, and related tools (Conductor, Profound, SEM Rush) and UX/UI principles
- You are detail oriented, organized and thrive in fast-paced, multi-product environments. You can navigate different time zones, juggle multiple projects, and deliver on deadlines without missing a beat.
- You’re a problem-solver with an analytical mindset who will take the time to work an issue out independently but isn’t afraid to ask appropriate questions when necessary.
- You are innovative and willing to experiment while maintaining a commitment to quality, security, and compliance.
- You possess excellent written and in person communication skills and can effortlessly collaborate across multiple functions, teams and levels within the organization.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact
[email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Pay Ranges
Toronto, Canada: $83,000 - $132,000 CAD
