Front of House Supervisor Position Summary
Carrying Place Golf & Country Club is seeking an experienced and service-driven Front of House Supervisor to support the daily operations of our Food & Beverage department. Reporting to the Director of Food & Beverage, the Front of House Supervisor plays a key role in delivering exceptional member and guest experiences while leading the front of house team with professionalism, accountability, and a commitment to excellence.
The successful candidate will be a hands-on leader who thrives in a fast-paced hospitality environment, supports team development, and ensures the highest standards of service, cleanliness, and operational efficiency are consistently maintained.
Key Responsibilities: Leadership & Service
- Lead by example in delivering exceptional hospitality to members, guests, and event attendees.
- Supervise and support servers, bartenders, hosts, and support staff during service.
- Assist with staff scheduling, daily floor plans, and service assignments.
- Coach, mentor, and train team members on service standards, product knowledge, and club expectations.
- Foster a positive and professional work environment aligned with the Club's core values.
- Address member and guest concerns promptly and professionally, ensuring a positive resolution whenever possible.
Operations:
- Oversee day-to-day front-of-house operations, ensuring smooth and efficient service.
- Monitor dining room, patio, bar, and event operations to maintain service standards.
- Ensure all opening, closing, and side work duties are completed accurately.
- Support the coordination of special events, tournaments, member functions, and private bookings.
- Maintain effective communication between front-of-house and kitchen teams.
Inventory Management & Ordering:
- Assist with inventory management for beverage, bar, and front-of-house supplies.
- Conduct regular inventory counts and maintain accurate inventory records.
- Monitor stock levels and identify ordering requirements to prevent shortages.
- Place orders with approved suppliers as directed by management.
- Receive and verify deliveries, ensuring accuracy and quality standards are met.
- Assist in controlling costs through proper product handling, rotation, and waste reduction practices.
- Monitor beverage and supply usage and provide recommendations for improving efficiencies and profitability.
Financial & Administrative Responsibilities:
- Operate and oversee POS systems, cash handling procedures, and daily reconciliations.
- Assist with daily sales reporting and end-of-day procedures.
- Monitor labour deployment throughout service to support operational efficiency.
- Support management with administrative tasks, reporting, and documentation as required.
Health & Safety
- Ensure compliance with all food safety, liquor service, workplace safety, and health regulations.
- Maintain a clean, organized, and safe working environment.
- Ensure proper food handling, sanitation, and cleaning procedures are consistently followed.
- Support the implementation and enforcement of Club policies and procedures.
Qualifications
- Minimum 2 years of supervisory experience in a restaurant, hospitality, golf club, or food and beverage environment.
- Strong knowledge of restaurant operations, food service, and beverage service.
- Experience with POS systems and cash handling procedures.
- Knowledge of inventory control, ordering, and cost management practices.
- Smart Serve Certification required.
- Food Handler Certification considered an asset.
- Excellent communication, leadership, and conflict-resolution skills.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Ability to work flexible hours including evenings, weekends, and holidays.
What We Look For
At Carrying Place Golf & Country Club, we value team members who embody our core values:
Passion for People
We believe relationships matter, and we make the effort to connect, listen, and support one another and our guests.
Above & Beyond
We show up prepared, work hard, and take ownership, even when no one is watching.
Respect & Care
We create a positive environment by showing respect, being considerate, and caring about the experience of others.
Strive for Excellence
We take pride in our work and continually raise the standard, never settling for average.
Job Type
Full-Time / Seasonal
Compensation
Competitive compensation based on experience.
Join our team and help create memorable experiences for our members and guests while contributing to a culture built on hospitality, teamwork, and excellence.
Pay: $19.50-$22.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person
