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On-Call/Floater Concierge Security Guards — Burlington, ON
iGuard360° —Burlington, ON
- $18.10 an hour
- Part-time
- Hospitality
- CPR Certification
- First Aid Certification
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Fairway Dental Urgent Care Clinic —Kitchener, ON
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- In-person
- Communication skills
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On-Call/Floater Concierge Security Guards — Burlington, ON
iGuard360° —Burlington, ON
Be the first point of contact for residents, guests, contractors, and deliveries—professional, courteous, proactive. Reliable commute to downtown Toronto.
$18.10 an hour
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4d

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On-Call/Floater Concierge Security Guards — Burlington, ON

iGuard360°
Burlington, ON

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Job details

Part-time
4 days ago

Skills

Hospitality
CPR Certification
CCTV
First Aid Certification
Security
Security Guard Licence

Full job description

iGuard360° is a forward-thinking, full-service security firm trusted by condominium boards and retail clients. Our concierge teams deliver welcoming, professional service while keeping people and properties safe.

We are actively seeking On-Call/Floater Concierge Security Guards to work at our condominium sites in Burlington and Oakville Ontario. The concierge security guard will be responsible for ensuring the safety and security of the property, residents, and visitors while providing excellent customer service. This role emphasizes maintaining a welcoming and secure environment, addressing any concerns professionally, and acting as a key point of contact for all residents and guests.

Key Responsibilities:

Be the first point of contact for residents, guests, contractors, and deliveries—professional, courteous, proactive
Perform access control: issue visitor/contractor passes, verify ID, prevent tailgating/piggybacking
Conduct interior/exterior patrols; identify hazards and respond per post orders
Monitor CCTV, fire panel/alarms, and access control systems
Enforce site rules, the Trespass to Property Act (Ontario), and relevant by-laws
Manage parcels, parking permits, and contractor access
Complete accurate daily logs and incident reports while maintaining privacy & confidentiality

Requirements:

Valid Ontario Security Guard Licence (required)
CPR/First Aid Level C (required or willing to obtain promptly)
High personal integrity and polished communication/customer service
Strong situational awareness, problem-solving, and conflict resolution
Able to multi-task, prioritize, and stand/walk for extended periods
Reliable commute to downtown Toronto

Education / Experience:

3+ years concierge/condo security experience
Hospitality/concierge training, Non-Violent Crisis Intervention
Police Foundations / Law & Security studies (completed or in progress)
Ontario Driver’s Licence (if a site requires vehicle access)

Special Certifications needed:

Valid Ontario Security Licence
First Aid & CPR Certificate Level C
Comfortable accepting same-day or next-day assignments
Reliable punctuality and readiness for evenings/overnights/weekends as needed
Training provided and uniform per company policy
Clear post orders, supportive leadership, and growth opportunities (lead, mobile, operations)

Job Type: Part-time

Pay: $18.10 per hour

Application question(s):

Have you ever managed a fire alarm activation in a condominium? If so, please describe the steps you would take in this situation
Do you have experience using Condo Communities, BuildlingLink or Condo Control Central? If so, please specify which software.
What is your general weekly availability (days/evenings/nights)?
In 2–3 sentences, describe how you would prevent tailgating/piggybacking at the front desk.
Briefly explain your understanding of the Trespass to Property Act (Ontario) in a condo setting.
A resident becomes agitated at the desk about a parking issue. How do you de-escalate and resolve while following post orders?
Can you reliably commute to Oakville Ontario?
Can you reliably commute to Burlington Ontario?

Experience:

Concierge Security: 3 years (required)

Licence/Certification:

Security Guard Licence (required)
CPR Certification (required)

Work Location: In person

Quick apply

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On-Call/Floater Concierge Security Guards — Burlington, ON

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