Nurse Clinician/Coordinator, Chemotherapy Waitlist
BC Cancer
Surrey, BC
As a member of the interdisciplinary team, the Nurse Clinician/Coordinator, Chemotherapy Waitlist oversees the scheduling of patients in the Ambulatory Chemotherapy Care Unit (ACCU) for the designated BC Cancer Centre with the goal of optimizing treatment delivery. Maintaining patient wait time benchmarks, the Nurse Clinician/ Coordinator manages and validates the patient waitlist and patient waitlist status in Cerner and reports metrics to Senior Leadership, as required. The role triages new patient requests, supervises the work of ACCU’s Clerical Booking Team and collaborates with BC Cancer Healthcare Professionals, including but not limited to medical oncologists, nurse practitioners, general practitioners, and ACCU leadership to ensure timely and appropriate access to systemic therapy treatments for clients.
To support the BC Cancer’s mandate, objectives and targets set by PHSA, and the Ministry of Health (MoH), the Nurse Clinician/Coordinator, Chemotherapy Waitlist leads quality assurance activities to ensure that patients are appropriately prepared and ready to receive care and serves as the clinical point of contact for patient and provider scheduling queries.
What you’ll do
- Track, monitor, and validate the patient waitlist in ACCU, and engage the multidisciplinary team as required to support triage of existing and new chemotherapy patients. Report waitlist metrics to Senior Leadership as required. Responsible for schedule optimization using Chemo SmartBook, developing and supporting booking guidelines, and ensuring timely and appropriate access to ACCU for clinical trials patients.
- Coordinate the triage and prioritization of clients for appointments within the ACCU according to booking criteria, clinical status, and provider request. This process includes reviewing referral documents; screening and requesting additional relevant documents and liaising with clinicians as needed.
- Supervise and provide direction to the clerical booking team in ACCU. Work with the booking team to ensure patients are provided sufficient notice of upcoming appointments and lab tests, in accordance with ACCU standard practices.
- Complete clinical quality assurance (QA) of patients awaiting chemotherapy appointments as per departmental standard work, and works with providers for remediation as required. Uses clinical nursing expertise and assessment skills to flag clinical, psychosocial, or other concerns to providers and members of the multidisciplinary team.
- Follow up with patients and/or community supports to ensure all needed reports and/or test results are received that are needed prior to chemotherapy treatment.
- Provide support as needed to the ACCU clinical team in order to ensure patients receive the best possible systemic therapy care.
What you bring
Qualifications
- Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM).
- Two (2) years of recent related clinical nursing experience which includes teaching and leadership experience or an equivalent combination of education, training and experience.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
- Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
You have:
- Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM).
- Two (2) years of recent related clinical nursing experience which includes teaching and leadership experience or an equivalent combination of education, training and experience.
- Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Comprehensive BC Cancer nursing orientation program
- Help us maintain the highest patient survival rate in Canada
- Use state-of-the-art technology and the latest, evidence-based treatments.
- Be a respected member of Canada's collaborative leading oncology clinical teams.
- Find work-life balance with Monday-Friday, daytime shifts (with occasional Saturdays)
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness and apparel.
Job Type: Temporary, Full-Time (Until March 31, 2027)
Hourly Wage: $49.20-$67.08 per hour.
Location: 13750 - 96th Avenue, Surrey, BC V3V 1Z2
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, Stats; 0730-1530/0900-1700/1000-1800 or as operationally required
Requisition Number: 200371E
A first in Canada: minimum Nurse to Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities, is implementing mNPRs as a transformative staffing initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients. Learn more at jobs.phsa.ca/mnpr.
What we do
BC Cancer provides comprehensive cancer control for the people of British Columbia. BC Cancer is part of the Provincial Health Authority Services (PHSA).
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Attention current employees of PHSA:
You must apply via your internal profile at http://internaljobs.phsa.ca.
The internal job posting expires on June 19, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].
