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Peer Support Specialist

British Columbia Centre for Excellence
Vancouver, BC

Apply Now

Job details

Skills

CPR Certification
Class 5 Licence
Writing skills
First Aid Certification
Case management

Full job description

Req. ID:

2026-023

Location:

Vancouver

Work Site:

Supervised Consumption Site

Primary site:

611 Powell St, Vancouver, BC V6A 1H2

Work model:

Onsite

Categories:

Non-Union

Min salary:

$31.56

Max salary:

$33.28

Employment type:

Casual

Rotation:

Casual

FTE:

0.00

Labour Agreement:

EXCL

What You Will Do

Reporting to the Clinical Operations Manager, the Peer Support Specialist (PSS) assists clients in supervised consumption as part of harm reduction. The PSS shares their own consumer knowledge and lived experience of mental illness/substance use and experience to assist in navigating clinical services to reduce barriers to care and support engagement and attachment. The PSS collaborates with the client and the H2H health care team to determine appropriate care to meet individual needs and situational requirements. The PSS provides clients with education, goal setting, support and advocacy from a lived experience perspective in order to assist clients in effectively obtaining service from the team staff, external service providers and community resources. Provides a variety of supports to assist clients living with mental illness / substance use such as emotional and social supports, health care navigation, goal setting, information, resources, and demonstrations. The PSS participates in care planning, team meetings, quality initiatives and continuing education by sharing and discussing information, presenting material and suggesting changes to policies and procedure. The PSS brings the voice of lived experience to conversations about clients, programs and systems. The PSS has a willingness to be identified as a peer in the areas of mental health and/or substance use and/or homelessness and the ability to use that recovery experience and recovery principles as a practice.

The PSS also performs service coordination duties, maintaining oversight to ensure that client’s self-identified goals for recovery and attachment and retention to healthcare are supported by appropriate services and practices, consistent with the values of self-determination/choice and harm reduction. Working in collaboration with the other members of the health care team, the PSS helps coordinate the flow of clients through the supervised consumption site. Services are provided primarily in the supervised consumption site but may include accompaniment to appointments and outreach work. The PSS will receive training (harm reduction, psychosocial, EMR, Aboriginal cultural safety) alongside team members with other specializations.

What You Bring

Education, Training and Experience

A Diploma in community social services
Two years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services, including one year of service planning experience, and experience in a peer support training program
Or an equivalent combination of education, training and experience
Current First Aid and CPR certification
Class 5 Drivers License preferred

Skills and Abilities

Knowledge of primary health care and care provision by an interprofessional team.
Knowledge of principles of community integration for people living with mental illness and other barriers to health care
Knowledge of the principles of recovery in mental illness and problematic substance use
Knowledge of harm reduction principles and activities
Basic knowledge of diagnoses, treatment and support resources in the areas of mental illness, substance use, physical health, including HIV and Hepatitis C.
Basic knowledge of psychopharmacology and OAT
Basic knowledge of counseling skills, including motivational interviewing principles
Basic knowledge of other health care disciplines and their role in client care
Basic knowledge of legislation and government policies and procedures that relate to client, including income assistance programs and housing policies
Demonstrated understanding of oppression and marginalization, specifically as related to people with experience of a mental illness, addiction, or homelessness.
Ability to be a role model to people recovering from a mental illness/substance use disorders by sharing common life and rehabilitation experiences and practical information
Ability to work with individuals from diverse backgrounds in a downtown environment and be flexible and creative in providing services
Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life
Ability to outreach clients via public transit or walking on foot
Ability to commit to service partnerships and build relationships by providing assistance and support
Ability to effectively and safely resolve crisis situations
Ability to apply knowledge of theory and practice to a case management process.
Ability to communicate effectively, both orally and in writing
Listening and information seeking skills that promotes communication and lead to a co-operative approach to problematic client actions and choices; problem solving within a transdisciplinary setting
Ability to work both independently and collaboratively as a member of a transdisciplinary team
Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations
Ability to provide consultation and leadership to other Hope to Health team members
Ability to operate office equipment including computers
Physical ability to perform the duties of the position.

What We Offer

A competitive salary: The salary range for this position is $31.56 – $33.28 per hour, commensurate with qualifications and experience.
Organization: The BC-CFE is a world-renowned HIV/AIDS Centre with an innovative, low-barrier approach to healthcare delivery in clinical practice and an integrated group of research concentrations in Laboratory Sciences, Clinical Trials, Population Health and Epidemiology, Health Economics and Professional Education Programs. A multidisciplinary team of clinicians, including Physicians, Nurses, and peers, and researchers, including Health Economists, Epidemiologists, Clinical Researchers, Statisticians, Programmers, and Data Analysts, work collaboratively to improve the health of British Columbians with HIV and communities facing socioeconomic barriers in accessing healthcare.
Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.

Your Day to Day:

Build peer-specific relationships with clients and provide consistent and proactive engagement
Supervises client consumption of iOAT and illicit substances
Assist in nurse led response to overdoses
As part of the care plan, assist clients with accessing health and social services
Accompany clients to appointments and schedule follow up appointments as needed
Liaise with interprofessional health care team for support and communicate outcomes
Participate in events relevant to client goals and community engagement
Participate in internal and multi-stakeholder groups pertaining to peer work and areas of lived experience expertise
Provide clients with education re: their consumer rights and grievance procedures within the larger health care system and with other community providers and services
Provides individual and group support for clients re: empowerment, self-help education, practical information, resources, life skills, demonstrations
Assist clients with community integration activities, and escort clients to appointments as per health care team planning and collaboration with the client
Assist with creating an effective and supportive connection between community service providers and Hope to Health. Advocates for clients as needed
Provide ongoing education to Hope to Health team members regarding the experience of individuals with lived experience in marginalized communities (including mental health conditions, substance use experiences and incarceration)
In collaboration with team members, identify client goals to develop a care plan
Assists with de-escalating situations and calls in outside resources as needed
Use appropriate databases and electronic charting systems to add updates to client files, book appointments and add to calendar
Has baseline knowledge of clinic protocols and mandate and can relay this messaging to community and clients and improve client access to and understanding of care
Participates in the Client Engagement Committee with other Peers, clients and community members
Support research activities and quality improvement work when appropriate
Perform related work as assigned

We acknowledge that the BC Centre for Excellence in HIV/AIDS is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

Please include resume and cover letter outlining how your skills are applicable to this role. Include the job title you are applying for in your email subject line.

CONTACT: Human Resources Coordinator; [email protected]

APPLICATION DEADLINE: Until position is filled

Apply Now

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