About us
Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 65 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums. We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education.
We value diversity, equity, and inclusion. Our college does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to be an equal- employer and to creating a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment.
Title: Career Advisor & Facilitator
Purpose
The Career Advisor-Facilitator supports students and/or alumni to identify and achieve their career and employment goals. They help them identify their values, needs, and skills and use this information to seek out, engage in, and extract meaning from various experiences. The Career Advisor work closely with a particular group of learners from the various programs of Western Community College.
Performs program intake functions for the program. Screens, registers and sets up appointments for program participants. Assists in the areas of program marketing, job matching, resume review, client follow-up, database development and analytics, record keeping, and event/workshop preparation. Maintains records and files using the required software program and manage data using the required database program. Ensures that the database of employment/career training programs is kept current. Provides word processing for the program including general correspondence, training and job search-related correspondence.
Responsibilities:
Be responsible for the following as well as other related duties as assigned:
Support students and/or alumni in employment, career decision-making and strategy, further education, and/or co-op and work-integrated learning (WIL) contexts
- Develop strong, supportive advising relationships that are adaptable to people from all identities and experiences.
Cultivate trust with people in one-on-one environments, centering attention on the values and needs of the person seeking service and creating an environment that encourages the development of self- efficacy, resilience, and career optimism.
- Facilitate reflection through active listening and interviewing skills to help people identify and synthesize self-information for use in a variety of career, employment, and further education settings.
- Capably help people find and access the tools and resources that will help them identify and/or pursue their priorities and goals.
- Support people to understand and navigate sometimes-opaque employment and institutional systems.
Facilitate learning through group advising, workshops, webinars, presentations, events and resources to meet student/alumni needs, customized to the audience (e.g., specific associations/academic programs; in and outside of the classroom).
- Guide people in accessing and using labour market and other sources of information to build their understanding of the world of work.
- Tailor approach to setting (in person, by phone, online) and the individual’s needs through active listening, application of counseling micro-skills, and relevant content knowledge.
- Plan and run effective, tailored career- and employment-related events.
- Enhance programming for prospective and pre-arrival students across campus.
- Strengthen on-campus reputation as a source of curricular and co-curricular career learning and growth
- Support in developing best practices-aligned services encompassing career education.
- Coach on a case-by-case basis to enable effective career support.
- Build relationships with campus colleagues to educate on referral processes, resources, and train-the-trainer opportunities.
- Build or facilitate access to career resources that anticipate and target campus partners’ needs in supporting students.
Deliver inclusive career education in partnership with stakeholders
- Design creative approaches to supporting and guiding a community of students and/or alumni in career, employment, further education, and/or other experiential education settings.
- Ground career development approaches in contemporary career education and student development theories (e.g., Narrative, Design Thinking, Active Engagement, Planned Happenstance, Career Construction).
- Maintain awareness of current career development issues and labour market trends.
- Develop and maintain a thorough knowledge of other Western Community College and community resources.
- Develop training and tools for Career Advisors; share expertise; support cross training.
- Support Faculty personnel (instructors and academic advisors) to develop their confidence and depth of understanding of how to facilitate effective career and coop conversations.
- Influence stakeholder perspectives on career education, such as: the value and pervasiveness of non-linear pathways, emerging labour market trends, relevant career development theories/metaphors.
- Educate and support student-staff and other student and alumni leaders/influencers in employment topics; collaborate on targeted events (in person and online).
- Promote awareness and understanding of ECS (e.g., through student orientation, outreach) Bring functional leadership to key service(s) and portfolio(s). Areas of impact could include: Alumni
- Partner with WCC alumni, often in time-limited situations, to find or create
meaningful work and learning opportunities.
Career Exploration and Decision-Making
- Support clients through individual and group engagement methods to deepen student/alumni self-awareness.
Undergraduate and Co-op Employment Advising
- Support students to gain employment (resumes, cover letters, managing online presence, work search tactics, interviews, negotiating salary).
- Guide and support students new to co-op in navigating the co-op employment process.
- Support people to identify and work toward their further education goals;
Facilitator and Intake Role
- Facilitates and delivers the learning experience for funded Skills Training for
Employment Programs
- Will be responsible in the screening and intake of participants to Skills Training for
Employment Participants
Requirements
To be successful in this role, candidates need to demonstrate the following competencies/skills:
- Efficient in Microsoft Office applications (Word, Excel, PowerPoint, Office 365, outlook and Canva;
- Analytical, able to problem solve and able to demonstrate initiative.
- Good communication skills (verbal and written communication), and client service/support experience;
Able to multi-task and handle work pressure; candidate will support multiple programs.
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Education and Experience
- Preferably with Human Resources, Administration and Office Management, Business Process and Analytics experience and a relevant degree.
- Courses, training, certification/degree or equivalent experience in Career Development and/or Career Strategist would be a strong asset.
Familiar with employment programs or similar/related programs and service delivery.
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Expected start date: August 3rd, 2026
