Job Description: Medical Administrator/ Receptionist
Location: Vaughan AND Brampton
***Job holder must have the flexibility to work at both locations, and have a reliable means of commute. This is non-negotiable***
Compensation: $17.60 CAD to $22.00 CD-AD per hour, matching based on candidate profile
Vacancy Status: There is an existing vacancy for the position.
Use of Artificial Intelligence ("AI"): The company does not use AI during the hiring process.
About Us:
U Vision Group (UVG) aspires to seamlessly blend advanced vision care and aesthetic services, fostering improved lives, self-confidence, and well-being for our patients. We are a dynamic and innovative organization that values a positive work culture and is dedicated to the growth and development of our employees. We deliver outstanding services to our patients by embracing continuous improvement and adaptability.
Position Overview:
We are seeking a highly skilled and compassionate Medical Administrator/Receptionist to join our dynamic eye care team. The successful candidate will play a critical role in patient care, working closely with ophthalmologists, optometrists, and other healthcare professionals to provide comprehensive care to patients of all ages.
Key Responsibilities:
- Complete accurate documentation of patient visits.
- Maintain confidentiality of all doctors, optometrists, opticians, staff, and patient information.
- Manage business inventory by checking supplies, scheduling equipment, and performing maintenance repairs.
- Coordinate and book appointments.
- Ensure patient files are updated, including necessary attachments.
- Liaise internally and externally with clinics/hospitals to ensure bookings and files are complete.
- Maintain and report surgical inventory (e.g., lenses).
- Greet and attend to patients in person and over the phone.
- Schedule appointments on the EMR system for doctors, optometrists, and patients.
- Professionally assist doctors, staff, visitors, and patients.
- Answer phone calls in a professional and courteous manner.
- Provide eye care information to patients as needed.
- Liaise between departments with discretion and professionalism.
- Communicate medical results to patients under clinical supervision.
- Adhere to policy and procedures during all activities.
- Handle daily reporting and communication through fax/email to referral doctors, optometrists, hospitals, and offices.
- Perform all duties within HIPAA regulations.
- Operate ophthalmic instruments and/or equipment (training will be provided).
- Assist in various departments, including the front desk, diagnostic rooms, exam rooms, OR rooms, and customer care.
Qualifications & Experience Required:
- Fluent English language skills (any additional language is an asset).
- Bachelor’s degree or 2-year diploma in a related field, or an acceptable combination of education and experience.
- 2 years of experience in a healthcare setting.
- Experience in the field of ophthalmology is preferred.
- Previous experience at an ophthalmic clinic is a strong asset.
- Knowledge of OSCAR EMR is a strong asset.
- Administrative experience working with data and files in a fast-paced environment, preferably in healthcare.
- Inventory experience is an asset.
- Excellent communication skills, both oral and written, and proficient computer skills.
- Positive attitude, pleasant and professional manner in person and over the phone.
- Alignment with company values.
- Availability to work evenings and weekends as needed.
Equal Opportunity Statement
UVG is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.
Accessibility for Ontarians with Disabilities Act ("AODA") Statement
UVG welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
This Job Description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all reasonable duties of the job as assigned by their supervisor or Company. Job duties and the percentage of time identified for any functions (where applicable) are subject to change by the employer at any time.
Job Types: Full-time, Fixed term contract
Pay: $17.60-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Education:
- Bachelor's Degree (preferred)
Experience:
- Medical Office Receptionists: 1 year (required)
- Patient care: 1 year (required)
Work Location: In person
