Indigo Jobs

Seasonal Customer Experience Representative
Indigo Books & Music —Winnipeg, MB
- Part-time
- Bilingual
- Sales
- English
Quick apply
3d
Call Centre Clerk - Moncton
Indigo Park Canada —Moncton, NB
- $19.25 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
3d
Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
- $18.60 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
3d
Customer Experience Leader
Indigo Books & Music —Edmonton, AB
- Part-time
- Customer service
- Merchandising
- Agile
Quick apply
2d
Enforcement Officer - Vancouver
Indigo Park Canada —Vancouver, BC
- $20 an hour
- Weekends as needed
- Customer service
- Windows
- In-person
Quick apply
8d
Mobile Ambassador - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
- $19.57 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
9d
Livreur(euse)
Indigo Soda —Saint-Eustache, QC
- $21–$24 an hour
- Full-time
- Cashiering
- Driving
- Organizational skills
Quick apply
9d
Director, Learning & Development
Indigo Books & Music —Toronto, ON
- $125,000–$170,000 a year
- Full-time
- Education
- Bachelor's
- Budgeting
Quick apply
1d
shift supervisor - Store# 55463, INDIGO - HILLCREST
Starbucks —Richmond Hill, ON
- Full-time
- Customer service
- Restaurant experience
- Communication skills
Area Manager
Indigo Park Canada —Winnipeg, MB
- $60,000–$65,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Prepress Coordinator (On-site Position) - Montreal
ePac Flexible Packaging —Lachine, QC
- Full-time
- Bachelor's
- In-person
- Communication skills
- Disability insurance
- Dental care
Quick apply
Valet - Kelowna Airport
Indigo Park Canada —Kelowna, BC
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
Director, Talent Development
Indigo Books & Music —Toronto, ON
- $125,000–$170,000 a year
- Full-time
- Education
- Bachelor's
- Training & development
Quick apply
Livreur(euse)/ Marchandiseur/ service client sur le terrain
INDIGO SODA —Saint-Eustache, QC
- $21–$24 an hour
- Full-time
- Cashiering
- Driving
- Organizational skills
Quick apply
1d
Director, Information Security
Indigo Books & Music —Toronto, ON
- $170,000–$190,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's
Quick apply
Team Lead, Information Security & Risk Management
Indigo Books & Music —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Azure
- Computer Science
- Bachelor's
Quick apply
Physiothérapeute - GMF Indigo
Santé Québec Centre-Sud-de-l’Île-de-Montréal – Universitaire —Montréal, QC
- $31.51–$57.81 an hour
- Full-time
- Research
- Master's degree
Représentant de service à la clientèle - Ventes
Indigo Books & Music —Brossard, QC
- $16.60 an hour
- Part-time
- Bilingual
- English
- Flexible schedule
Quick apply
7h
Responsable des activités liées aux produits
Indigo Books & Music —Brossard, QC
- $20–$22 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
7h
Product Operations Leader
Indigo Books & Music —Brossard, QC
- $20–$22 an hour
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
6h

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Call Centre Clerk - Moncton
Indigo Park Canada —Moncton, NB
Handle inbound calls from customers across multiple locations in Canada. In this fast-paced, customer-focused role, you will be the first point of contact for…
$19.25 an hour
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3d

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Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
Greet, welcome, and assist customers with any questions or inquiries in a friendly and professional manner. As a CSR, you will be the first point of contact for…
$18.60 an hour
Quick apply
3d
Mobile Ambassador - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
Cautious and courteous driver, with a valid G license and a clean driving record. Greet, welcome, and assist customers with any questions or inquiries.
$19.57 an hour
Quick apply
9d

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Seasonal Customer Experience Representative

Indigo Books & Music
Winnipeg, MB

Quick apply

Job details

Part-time
3 days ago

Skills

Bilingual
French
Sales
English

Full job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Ensure a smooth, efficient, and friendly experience for customers collecting online orders during peak season, while verifying the accuracy of order collection to support a seamless customer experience
Support in off hours work, both early morning and overnight
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

REQUIRED: Overnight availability for select dates September 27-16th; 5 am availability September to December
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo utilizes artificial intelligence (AI) tools to support various aspects of the hiring process, including screening and assessments. These tools assist our team but do not replace human decision-making. We are committed to using AI responsibly, fairly, and in compliance with Canadian employment and human rights laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, we embed Diversity, Equity, Inclusion, and Accessibility into the foundation of our values, through training, policy, and hiring practices, and continue to update our approach to reflect the evolving values and needs of communities across Canada. We welcome and encourage applicants of all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), 2SLGBTQIA+, and persons with disabilities. Accommodation is available upon request throughout the recruitment process. To request an accommodation, please contact Human Resources at [email protected]

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Quick apply

Refine Your Search

Seasonal Customer Experience Representative

Call Centre Clerk - Moncton

Customer Service Representative - Pearson Airport - Toronto

Customer Experience Leader

Enforcement Officer - Vancouver

Mobile Ambassador - Pearson Airport - Toronto

Livreur(euse)

Director, Learning & Development

shift supervisor - Store# 55463, INDIGO - HILLCREST

Area Manager

Prepress Coordinator (On-site Position) - Montreal

Valet - Kelowna Airport

Director, Talent Development

Livreur(euse)/ Marchandiseur/ service client sur le terrain

Director, Information Security

Team Lead, Information Security & Risk Management

Physiothérapeute - GMF Indigo

Représentant de service à la clientèle - Ventes

Responsable des activités liées aux produits

Product Operations Leader

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