Indigo Jobs

Customer Experience Representative- Operations
Indigo Books & Music —Regina, SK
- Part-time
- Bilingual
- Sales
- English
Quick apply
1d
Caissier(ère) - Montreal
Indigo Park Canada —Montréal, QC
- Part-time
- Bilingual
- English
Quick apply
17h
Product Operations Leader
Indigo Books & Music —Surrey, BC
- Weekends as needed
- Bilingual
- Sales
- Customer service
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Maintenance Helper
Indigo Books & Music —Brampton, ON
- Full-time
- Maintenance
- Microsoft Office
- High school diploma or GED
Quick apply
General Manager (Contract)
Indigo Books & Music —Thunder Bay, ON
- $57,000–$71,500 a year
- Weekends as needed
- Bilingual
- Management
- Sales
Quick apply
Product Operations Leader/ Responsable des activités liées aux produits
Indigo Books & Music —Pointe-Claire, QC
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
Prepress Coordinator (On-site Position) - Montreal
ePac Flexible Packaging —Lachine, QC
- Full-time
- Bachelor's
- In-person
- Communication skills
- Disability insurance
- Dental care
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Shuttle Driver - Kelowna Airport
Indigo Park Canada —Kelowna, BC
- Part-time
- Customer service
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AGENT(E) SERVICE À L'EXPEDITION, RÉCEPTION ET PRODUCTION
INDIGO SODA —Saint-Eustache, QC
- $20–$26 an hour
- Overtime
- Bilingual
- English
- Forklift
- Paid time off
Quick apply
10d
shift supervisor - Store# 55463, INDIGO - HILLCREST
Starbucks —Richmond Hill, ON
- Full-time
- Customer service
- Restaurant experience
- Communication skills
Director, Information Security
Indigo Books & Music —Toronto, ON
- $170,000–$190,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's
Quick apply
Livreur(euse)
Indigo Soda —Saint-Eustache, QC
- $21–$24 an hour
- Full-time
- Cashiering
- Driving
- Organizational skills
Quick apply
7d
Team Lead, Information Security & Risk Management
Indigo Books & Music —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Azure
- Computer Science
- Bachelor's
Quick apply
Physiothérapeute - GMF Indigo
Santé Québec Centre-Sud-de-l'Île-de-Montréal —Montréal, QC
- $31.51–$57.81 an hour
- Full-time
- Research
- Master's degree
Seasonal Customer Experience Representative
Indigo Books & Music —Winnipeg, MB
- Part-time
- Bilingual
- Sales
- English
Quick apply
2d
Call Centre Clerk - Moncton
Indigo Park Canada —Moncton, NB
- $19.25 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
1d
Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
- $18.60 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
1d
Customer Experience Leader
Indigo Books & Music —Edmonton, AB
- Part-time
- Customer service
- Merchandising
- Agile
Quick apply
1d
Digital Label Press & Finishing Operator
CETTEC DIGITAL IMAGING INC. —Vancouver, BC
- $24–$28 an hour
- Part-time
- In-person
- Communication skills
- Mechanical knowledge
Quick apply
2h

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Customer Experience Representative
Indigo Books & Music —St. Catharines, ON
Own self-development and provide continuous feedback to colleagues and Leadership Team. Engage and connect with our customers on the floor.
Quick apply
6d
Customer Operations Manager
Indigo Books & Music —Toronto, ON
Manages store-level customer initiatives: social media channels, local assortment and consignment, and Indigo Love of Reading drives.
$42,500–$52,500 a year
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Customer Experience Representative- Operations

Indigo Books & Music
Regina, SK

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Job details

Part-time
1 day ago

Skills

Bilingual
French
Sales
English

Full job description

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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Refine Your Search

Customer Experience Representative- Operations

Caissier(ère) - Montreal

Product Operations Leader

Maintenance Helper

General Manager (Contract)

Product Operations Leader/ Responsable des activités liées aux produits

Prepress Coordinator (On-site Position) - Montreal

Shuttle Driver - Kelowna Airport

AGENT(E) SERVICE À L'EXPEDITION, RÉCEPTION ET PRODUCTION

shift supervisor - Store# 55463, INDIGO - HILLCREST

Director, Information Security

Livreur(euse)

Team Lead, Information Security & Risk Management

Physiothérapeute - GMF Indigo

Seasonal Customer Experience Representative

Call Centre Clerk - Moncton

Customer Service Representative - Pearson Airport - Toronto

Customer Experience Leader

Digital Label Press & Finishing Operator

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