Alberta Helpdesk support Jobs – 100 Openings This Week

Desktop Support Analyst
DIRTT —Calgary, AB
- Windows
- Microsoft Office
- Analysis skills
- Disability insurance
- Dental care
Quick apply
11h
Front Desk Administrator
Provincial Refrigeration LTD —Edmonton, AB
- $25–$30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
14h
Manufacturing Engineer
Hoyme Manufacturing Inc. —Camrose, AB
- $55,645.92–$70,000.00 a year
- Full-time
- CAD
- Engineering
- ERP systems
Quick apply
Trenchless Engineer in Training- Water
Stantec —Edmonton, AB
- Temporary
- Engineering
- Master's degree
- Bachelor's
- Wellness program
- Employee stock purchase plan
Sales & Administrative Assistant
VB Education Consulting —Edmonton, AB
- From $17.60 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
13d
Office Administrator/Executive Assistant
Cloudy4 Web Services Inc. —Edmonton, AB
- From $15 an hour
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
8d
BLE Senior Software Engineer/Developer
Garmin International, Inc. —Cochrane, AB
- Full-time
- Computer Science
- Engineering
- C++
- Wellness program
- Employee stock purchase plan
5d
Project Manager
Stantec —Edmonton, AB
- Temporary
- PMP
- Engineering
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Senior Project Manager- Water Infrastructure
Stantec —Edmonton, AB
- Temporary
- PMP
- Engineering
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Full Stack Developer - DevOps & Cloud Systems
BrightOrder Inc. —Canada
- $95,000–$115,000 a year
- Full-time
- Remote
- Oracle
- DevOps
- Databases
- Dental care
- Vision care
Quick apply

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Front Desk Administrator
Provincial Refrigeration LTD —Edmonton, AB
Answer incoming phone calls and direct inquiries to the appropriate department. As the first point of contact for customers, vendors, and visitors, you'll play…
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12d
IT Technician
Oxford College of Arts, Business and Technology —Scarborough, ON
A valid Ontario Driver’s License and transportation for offsite work. A high degree of proficiency with current versions of Microsoft Exchange, SharePoint,…
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Desktop Support Analyst

DIRTT
Calgary, AB

Quick apply

Job details

Permanent
11 hours ago

Benefits

Disability insurance
Dental care
Employee assistance program
Vision care
Life insurance

Skills

Operating systems
Windows
Microsoft Office
Analysis skills
Remote access software
MacOS
IT
Computer skills
Communication skills
Time management

Full job description

Who We Are

Not just built for today. Building for tomorrow.

DIRTT is a global leader in industrialized construction. Our system of physical products and digital tools empowers organizations—alongside construction and design leaders—to build high-performing, adaptable interior environments.

Operating across workplace, healthcare, education, and public sector markets, DIRTT provides total design freedom and greater certainty in cost, schedule, and outcomes.

We are a highly motivated group of individuals who embrace the company’s entrepreneurial spirit. Everyone is hands-on, regardless of role. We celebrate our successes together, work hard, have fun, and treat one another with respect.

Who You Are

As a Desktop Support Analyst, you’ll be a first point of contact for technical support, helping our team members stay productive, connected, and supported. You'll troubleshoot issues with patience and precision, deliver exceptional service, and embody our EPIC values every step of the way.

What You’ll Do

Provide first-line technical support to customers via phone, email, or chat, assisting with hardware and software issues, account access, and general inquiries.
Diagnose and troubleshoot technical problems, determining the root cause and applying solutions efficiently. Escalate complex issues to the appropriate teams when necessary.
Assemble, configure, and rebuild desktop and laptop computers.
Create, manage, and track support tickets to ensure timely and accurate issue resolution, maintaining detailed records of customer interactions and solutions provided.
Use remote desktop tools to assist customers with software installations, configurations, and troubleshooting.
Educate end-users on basic IT procedures, best practices, and security protocols.
Provide basic support for hardware issues, including workstations, printers, and peripherals, and coordinate hardware repairs and replacements as needed.
Assist with software installations, updates, and configurations, ensuring that applications run smoothly.
Assist in enforcing company and industry-standard security policies, helping users with password resets, and ensuring a secure computing environment.

What You’ll Bring

Required Qualifications

Some experience in IT/computers would be considered an asset
Excellent verbal and written communication skills.
Basic knowledge of Windows and macOS operating systems and Microsoft Office products.
A customer-centric attitude with the ability to remain patient, empathetic, and professional when dealing with clients.
Strong analytical and problem-solving skills to identify and resolve technical issues efficiently.
Collaborative mindset to work effectively with other IT professionals and support team members.
Ability to adapt to changing technology and industry trends.
Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Industry-standard certifications in IT support or helpdesk operations are a plus.

What’s In It for You

Competitive base salary plus a variable pay (bonus) program
Eligibility to participate in DIRTT’s Employee Share Purchase Plan
For in-office roles: continental breakfast, coffee, tea, soda, daily hot cafeteria lunch, and snacks
Comprehensive health benefits, including medical, dental, and vision coverage
Disability and insurance benefits, including short- and long-term disability, life insurance, dependent coverage, and voluntary options (may vary by location)
Mental health and wellbeing support, including an Employee Assistance Program (EAP)
A thorough and supportive onboarding program designed to set you up for success

Equal Opportunity & Hiring Information

DIRTT Environmental Solutions is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic.

DIRTT is committed to providing reasonable accommodations throughout the recruitment process. If you require an accommodation, please let us know.

Roles at DIRTT are safety-sensitive. Pre-employment drug and alcohol testing may be required. Applicants must be 18 years or older.

Employment is conditional upon the successful completion of a background check, where permitted by law. This will be conducted through a trusted third-party provider after a conditional offer has been accepted.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Quick apply

Refine Your Search

helpdesk support jobs in alberta

Desktop Support Analyst

Front Desk Administrator

Manufacturing Engineer

Trenchless Engineer in Training- Water

Sales & Administrative Assistant

Office Administrator/Executive Assistant

BLE Senior Software Engineer/Developer

Project Manager

Senior Project Manager- Water Infrastructure

Full Stack Developer - DevOps & Cloud Systems

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