JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Sr. Maintenance Manager - JLL
What this job involves:
As a Senior Maintenance Manager, you will lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.
The successful candidate will be a highly experienced subject matter expert in maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems are a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.
Essential functions include:
Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in the North American Fulfilment Network.
Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
Develop and implement reliability plans that support increasing the uptime of the facility
Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve customers experience.
Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.
Provide oversight for budget development and execution, and capital planning.
Help manage vendor support and equipment relationships and leverage network size to maximize economies of scale.
Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.
Leverage the entire maintenance team for the benefit of the North American network.
Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
Provide Fulfilment Center General Managers with visibility over the Conduct of Maintenance in their Fulfilment Centers.
Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.
Help create a world-class Maintenance organization.
Be willing and able to relocate.
Travel up to 20% at a minimum.
Required Qualifications:
Bachelor’s degree
Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.
Experience leading change and maintenance teams in multiple site environments.
7+ years’ experience managing employees and their performance.
Preferred Qualifications:
Strong communication, teambuilding, and influencing skills.
Thrives in a fast-paced, dynamic environment, with high expectations.
Thinks big! Proficient data analyst and new processes developer/adapter.
Self-starter. Strong evidence of driving goals with minimal day-to-day supervision.
Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.
Strong knowledge and experience with the major MHE integrators.
Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.
Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.
Professional engineering registration a plus.
Physical Demands:
Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking during
Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 49 pounds
Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation)
Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces
At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culture—locally and globally—drives innovative solutions. We value wellbeing, inclusivity, and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
