B2b sales support coordinator Jobs

Operations & Plan Coordinator
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- $50,000–$55,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
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Territory Manager - Southern ON
STIHL Limited —Toronto, ON
This role requires extensive travel and includes the development and execution of strategic sales plans and the achievement of revenue growth targets.
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Operations & Plan Coordinator

Asante Logistic Group Inc
Truro, NS

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

RRSP match
Disability insurance
Dental care
Paid time off
Vision care
On-site parking

Skills

Microsoft Excel
ERP systems
Warehouse management system
Microsoft Office
High school diploma or GED
Warehouse experience
Logistics
Communication skills
Time management

Full job description

Company Overview

Asante Logistic Group Inc. is a leading logistics provider in the Maritimes, dedicated to delivering dependable and efficient services for B2B cargo movement. Our mission is to facilitate seamless cargo operations through comprehensive solutions including customs brokerage, cargo handling, transportation, and warehousing.

Position Summary: Plans, organizes, and executes all outbound shipping activity — ensuring orders are picked, packed, documented, and dispatched accurately, safely, and on time, while safeguarding product integrity and food-safety (HACCP) compliance.

Key Responsibilities

Plan, organize, and prioritize the daily and weekly outbound shipping schedule based on order volume, carrier availability, and customer ship-by dates.
Assign loads to dock doors and coordinate door/yard availability and appointment windows with carriers and the warehouse floor.
Release pick lists and communicate priorities, wave timing, and cut-off times to pickers, packers, and loaders.
Verify order accuracy (product, quantity, lot/batch, and labeling) against the sales order before release.
Ensure orders are correctly staged, palletized, shrink-wrapped, banded, and secured for safe transport.
Prepare, review, and issue all outbound documentation — bills of lading (BOL), packing slips, manifests, commercial invoices, and export/customs paperwork — for accuracy and completeness.
Select and book carriers (LTL/FTL/parcel), compare and negotiate freight rates, and schedule pickups to meet delivery commitments.
Track outbound shipments end-to-end, proactively identify delays or exceptions, and communicate status and ETAs to customers and internal teams.
Maintain accurate shipping records in the WMS/ERP and reconcile shipped orders against sales orders, invoices, and inventory.
Investigate and resolve shipping discrepancies, short/over shipments, damage claims, and customer complaints, and drive root-cause corrections.
Monitor and report shipping KPIs (on-time shipment, accuracy, dock-to-ship cycle time) and recommend process improvements.
Coordinate with Receiving, Operations & Planning, and Dispatch to balance labor, level workload, and meet ship dates.
Enforce safe loading practices, correct load distribution and weight limits, and a clean, organized, traffic-safe shipping area.
Support continuous-improvement initiatives and cross-train and guide shipping associates as needed.

HACCP / Food-Safety Responsibilities

Conduct and document a pre-loading inspection of every outbound shipment — verifying product condition, lot/batch codes, expiry/best-before dates, and label accuracy; quarantine and refuse to ship any damaged, contaminated, mislabeled, or out-of-spec product.
Inspect and confirm each trailer/container before loading is clean, dry, odor-free, free of pests and debris, and structurally sound (no leaks or protruding nails); record the trailer inspection.
Follow and enforce Good Manufacturing Practices (GMP), Sanitation Standard Operating Procedures (SSOP), and personal-hygiene requirements in the staging and loading areas.
Maintain the pest-control and sanitation standards of the dock and loading zone, and report any pest activity or sanitation failure immediately.
Apply correct loading patterns and segregation to prevent cross-contamination, allergen contact, and physical damage (e.g., separating raw/finished, food/non-food, and allergen-containing product).
Ensure full lot/batch traceability by accurately recording what product, lot, and quantity ships on each load to support rapid mock and actual recalls.
Apply documented corrective actions whenever a deviation or critical-limit failure is identified, and escalate to the HACCP/Food Safety team.
Support food-safety and FSMA/HACCP audits by maintaining complete, legible, and retrievable shipping records.

Key Skills & Qualifications

High school diploma or equivalent; logistics/supply-chain coursework an asset.
2+ years shipping/warehouse experience; familiarity with BOL and export documentation.
Proficiency with WMS/ERP and MS Office (especially Excel); strong attention to detail.
Strong organization, communication, and time-management skills; performs well under deadline pressure.

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care
Disability insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

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