About the Organization
At Ronald McDonald House® British Columbia and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.
Since opening our first 13-bedroom House in Vancouver in 1983, Ronald McDonald House BC & Yukon has continued to grow to meet the rising need for support. In 2014, we opened the Heather House, a 73-bedroom House on the grounds of BC Children’s Hospital, along with a Ronald McDonald House Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening new Family Rooms at Royal Inland Hospital in Kamloops, and the University Hospital of Northern BC in Prince George, bringing comfort, care, and a place to rest to families throughout the province.
With the demand for services increasing, we are planning for even greater impact through expansion with a second House. The new Willow House is intentionally designed for comfort, connection, and wellness, and will offer families more space, more support and more ways to stay together during the toughest times. We aim to double our capacity and impact across BC and Yukon over the next five years, ensuring even more families can stay close when it matters most.
Our team is the backbone of this mission; serving families, supporting volunteers and donors, and helping spread awareness every single day.
About the Position
The Facilities Coordinator will work under the direction of the Operations Supervisor, and in cooperation with our Family Services team to ensure smooth operation of the Ronald McDonald House facilities. The hours for the role require flexibility between core operating hours. This role will be responsible for preventative maintenance and other ongoing activities to keep the House running in optimal condition for our guest families.
This is a part-time position that will be scheduled Fridays, Saturdays, and Sundays.
Key responsibilities include:
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Monitor, maintain, and track facility supplies and equipment, ensuring accurate stock levels and timely replenishment
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Maintain organized, accurate, and up-to-date records of maintenance activities, assets, and facility-related documentation
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Collect, review, track, and file service reports to ensure timely completion of maintenance work and proper documentation
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Schedule, coordinate, and communicate with contractors to ensure services are completed efficiently and in compliance with requirements
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Provide day-to-day administrative and operational support to ensure smooth facility operations and timely handling of maintenance requests
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Work order tracking of completions
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Outdoor and indoor facility maintenance and grounds keeping
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Driving to pick-up or drop off supplies or materials
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Receiving and unloading deliveries
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Managing inventory
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Managing waste and recycling
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Other duties as required.
Job Specific Competencies and Skills
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Alignment with the mission and values of Ronald McDonald House BC and Yukon.
- Ability to represent the House with a polished, positive and professional demeanor and attitude at all times.
- A commitment to working cooperatively in a team environment with staff, volunteers, families, donors and the public.
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Resourceful and ability to think creatively with proactive approach to problem solving.
- Physical ability to perform the above duties, and lift and carry at least 30 lbs.
- Have manual dexterity to manipulate small objects and handle tools.
- Ability to prioritize tasks in a busy environment.
- Strong written and verbal communication skills.
- A valid Class 5 BC Driver’s License is an asset.
Experience and Educational Requirements
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Post-secondary education in Facilities, Operations or another relevant field
- 2+ years’ experience in Facilities Support, Operations Support, or similar position.
What We Offer
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The opportunity to make a meaningful difference for families from across BC and the Yukon.
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A collaborative and supportive team culture committed to impact and innovation.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.
