Maple Ridge, Bc Dispatch operator Jobs – 111 Openings This Week

Service Coordinator
Ainsworth Inc. —Surrey, BC
- $55,000–$70,000 a year
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Dental care
Quick apply
Dispatcher/Customer Service
THE TRUSTY TRUCKERS LTD. —Delta, BC
- $38,000–$60,000 a year
- Weekends as needed
- Hybrid work
- High school diploma or GED
- Analysis skills
- Data entry
- Dental care
- Paid time off
Quick apply
Fleet Coordinator
Squamish Nation —North Vancouver, BC
- $53,788–$67,235 a year
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Dental care
Quick apply
Service Dispatcher
Streem Link Communications —Surrey, BC
- Customer service
- Administrative experience
- Time management
Dispatcher
Grouse Mountain Resort —Vancouver, BC
- $19.66–$22.99 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
3d
Scheduling Coordinator
Community Fire Prevention Ltd —Port Coquitlam, BC
- $47,000–$55,000 a year
- Full-time
- Customer service
- Analysis skills
- Time management
- Dental care
- Employee assistance program
Quick apply
Scheduler
Accurate Glass Ltd. —Coquitlam, BC
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick apply
Licensed Dispatcher (Vancouver)
PACIFIC COASTAL AIRLINES LIMITED —Richmond, BC
- Full-time
- Microsoft Excel
- Computer skills
- Time management
- Disability insurance
- Dental care
Quick apply
8d
Service Dispatcher
Reid Brothers Plumbing & Heating Ltd. —Vancouver, BC
- $48,000–$56,000 a year
- Overtime
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
8d
GMR Dispatch Supervisor & Peak Office Administrator
Grouse Mountain Resort —Vancouver, BC
- $22.66–$26.50 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
2d
Dispatch Assistant
Standard Truck & Crane Ltd. —Surrey, BC
- $18.25–$20.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Dental care
- Vision care
Quick apply
5d
IT Service Coordinator / Dispatcher
XENAI —Surrey, BC
- $20–$25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- Commuter benefits
Quick apply
Office Assistant / Dispatcher
RIGHT AWAY TRUCKING —Surrey, BC
- $18.25–$25.00 an hour
- Full-time
- English
- Microsoft Office
- Computer skills
Quick apply
2d
Dispatcher / Quality Control
TR Trades Reproduction —Vancouver, BC
- Overtime
- English
- Driving
- Quality Control
Service Coordinator
Critical Environment Technologies Canada Inc. —Delta, BC
- Full-time
- Microsoft Excel
- Customer service
- Organizational skills
- Profit sharing
- Dental care
Quick apply
Logistics Coordinator – Container Drayage Operations
AC Transport Ltd —Surrey, BC
- From $19 an hour
- Full-time
- Organizational skills
- Communication skills
Quick apply
5d
Service Dispatcher
Broadway Refrigeration —Burnaby, BC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HVAC
- Designated paid holidays
- Dental care
Quick apply
Logistics Import/Export Operations Dispatcher
K TRANS WORLDWIDE LOGISTICS LTD. —Delta, BC
- $20–$26 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Dispatcher
GAS Enterprises —Surrey, BC
- Microsoft Excel
- Data entry
- Phone etiquette
Dispatcher / Quality Control
Volker Kürsten —Vancouver, BC
- Overtime
- English
- Driving
- Quality Control
Independent Contractors – Domestic Open Dispatch
Harv Wilkening Transport Ltd —Canada
- Full-time
Quick apply
10d

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Service Coordinator

Ainsworth Inc.
Surrey, BC

Quick apply

Job details

Permanent

Benefits

Dental care

Skills

Microsoft Excel
Sales
Customer service
Call center experience
Microsoft Office
Inside sales
Plumbing
HVAC
Data entry
Communication skills
Mechanical knowledge

Full job description

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

The Service Coordinator/Dispatcher is the initial point of contact between the customer and field personnel. Receiving calls by telephone, the Service Coordinator/Dispatcher will troubleshoot to identify the cause of the customer’s concern, and if possible, provide technical support. In the event that the Service Coordinator/Dispatcher is unable to provide assistance, the individual will efficiently schedule service work, clearly inform field personnel of the servicing work to be done, and ensure field personnel have the required information to perform the work. The Service Coordinator/Dispatcher will also record accurately and in detail all work performed by field personnel, including the outcome.

Key Responsibilities:

Assist clients with technical support when possible.
Distribute work orders to field service personnel ensuring that appropriate systems are updated and individuals informed when work orders are completed.
Develop schedules for field service personnel, in conjunction with management, taking in to account work order priorities, due dates, time required, location, skills required, work load and urgency.
Provide assistance to field personnel if needed.
Interface with customers and other departments as necessary to ensure successful completion of service.
Assist in the growth of other Call Centre agents by sharing both job knowledge and expertise.
Handle customer service requests using strong interpersonal skills and a customer focus.
Collect field service timecards and completed work order sheets, ensuring tech accuracy of completed notes and recommendations.
Act as Ainsworth’s customer advocate to expedite issues surrounding quality, service delivery and responsiveness. Provide support, guidance and make recommendations to Operations to ensure customer escalations are resolved.
Initiate, change and/or revise scheduling and dispatch processes to ensure customer satisfaction with call scheduling and responsiveness is always a top priority
Provide quotation support to field service technicians as required. Assist in the preparation of service quotes to customers, including contacting vendors to establish price and availability of replacement parts and/or repair items.
Champions a high performance leading to enhanced customer interface satisfaction.
Adhere to all company policies and procedures.
Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations.
Adhere to the Company’s Quality System operating procedures.
Perform other duties as assigned by Management.
Provides support and backup for other administrative/inside sales duties as requested.
Knowledge of basic HVAC repair estimates is an asset.

Qualifications:

3-5 years of experience as a Dispatcher in the Mechanical, Plumbing, or HVAC is required.
Experience with national accounts is an asset
Data Entry to Customer Web Portals
Ability to follow and perform to customer guidelines
Management of trades and subs to DNE guidelines
Excellent customer service skills.
Excellent verbal and written communication skills
Attention to detail and multi -tasking
Proficiency with MS Office applications; Excel is essential.
Ability to exercise independent judgment and take initiative.
Ability to work effectively under pressure.
Graduate from a career college an asset.
Demonstrated coordination, organizational, and interpersonal skills.

The salary range is $55,000 to $70,000 per year. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short-term incentives and health insurance, among others.

This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible.

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits (for full-time, permanent positions positions) including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Growth: In-house training and development, access to LinkedIn Learning and other professional development opportunities, Employee performance-based bonus program, where applicable

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

Quick apply

Refine Your Search

dispatch operator jobs in maple ridge, bc

Service Coordinator

Dispatcher/Customer Service

Fleet Coordinator

Service Dispatcher

Dispatcher

Scheduling Coordinator

Scheduler

Licensed Dispatcher (Vancouver)

Service Dispatcher

GMR Dispatch Supervisor & Peak Office Administrator

Dispatch Assistant

IT Service Coordinator / Dispatcher

Office Assistant / Dispatcher

Dispatcher / Quality Control

Service Coordinator

Logistics Coordinator – Container Drayage Operations

Service Dispatcher

Logistics Import/Export Operations Dispatcher

Dispatcher

Dispatcher / Quality Control

Independent Contractors – Domestic Open Dispatch

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