Alberta Software architect Jobs – 133 Openings This Week

CCaaS Solution Architect
Accenture —Calgary, AB
- $99,450–$209,900 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- English
14h
Subject Matter Expert
GeoSoftware —Calgary, AB
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
Quick apply
6h
Technical Lead
Agriculture Financial Services Corporation —Leduc, AB
- $105,911–$132,268 a year
- Full-time
- Azure
- Computer Science
- Sales
Quick apply
7d
Principal Consultant - SAP ABAP
Infosys —Calgary, AB
- $147,835 a year
- ERP systems
- SQL
- Bachelor's
Quick apply
12d
Senior Data Analytics Developer - Fabric Platform
Krux Analytics —Calgary, AB
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Flexible schedule
Quick apply
Senior Engineer Spatial Cloud Systems
BigGeo —Calgary, AB
- Full-time
- Azure
- Databases
- AWS
Quick apply
Senior Consultant - ServiceNow IRM
Infosys —Calgary, AB
- $92,740–$105,007 a year
- Analysis skills
- Bachelor's
- Travel
Quick apply
Sr. Project Manager - GOAPRDJP00000701
Source Code —Edmonton, AB
- Full-time
- PMP
- Project management
- No university degree
Quick apply
Principal SAP TMS Consultant
Infosys —Calgary, AB
- $102,474–$147,835 a year
- ERP systems
- Analysis skills
- Bachelor's
Quick apply
14d
Architect - Enterprise Application Salesforce N 4D
Headstrong Canada Company —Edmonton, AB
- $60,000–$105,000 a year
- Full-time
- Remote
- Computer Science
- Sales
- Engineering
Quick apply

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Subject Matter Expert
GeoSoftware —Calgary, AB
Master’s degree in Geoscience, Earth Sciences, or a related field. SMEs work closely with development teams to clarify user stories, test software, and validate…
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6h
Sales Executives -Power & Utility, Infrastructure, and Oil & Gas.
Mistras Group Inc. - Corp —Strathcona County, AB
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Solution Architect
Toyota —Scarborough, ON
Involvement in the development of policies, standards and guidelines that direct the selection, development, implementation and use of Information Technology…
$105,700–$142,900 a year
Cloud Architect Engineer
Pro Mach Integrated Solutions Canada Inc —Oakville, ON
Total compensation includes your salary, a comprehensive medical/dental program, as well as a generous paid time off program, and a retirement savings plan with…
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CCaaS Solution Architect

Accenture
Calgary, AB

Apply Now

Job details

Full-time
14 hours ago

Skills

Oracle
Waterfall
PCI
Avaya
DevOps
English
Microservices
High school diploma or GED
Change management
AWS
Project management
APIs
Agile
DynamoDB
Business requirements
AI
Business
Communication skills
Strategic planning
Experience design
SDLC

Full job description

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

You Are:

Develop and deliver CCaaS transformation that aligns with the company’s vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.

The Work:

Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex and large-scale CCaaS technology solutions for customer channels
Develops strong working relationships with the senior management team and identifies follow-on project opportunities
Manages and contributes to development of the platform migration and global roll out strategy and execution
Works with software and technology partners to design & deliver CCaaS solutions focused on customer service
Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
Manages day-to-day on-shore and off-shore project teams during the project lifecycle
Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
Manages experience-led teams in developing strategic vision and creative UI/UX design
Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

Architecture & Strategy
- Lead the end-to-end solution architecture for CCaaS migration programs (on-prem to Amazon Connect).
- Define target-state architecture, transition states, and migration roadmaps.
- Design omnichannel customer experience solutions (voice, chat, email, messaging).
- Establish reference architectures, design patterns, and best practices for Amazon Connect implementations.
CCaaS Migration Leadership
- Drive legacy platform assessment (Avaya, Genesys, Cisco, etc.) and define migration strategies.
- Lead phased migration approaches (lift-and-shift, re-platform, re-architect).
- Ensure business continuity, minimal downtime, and risk mitigation during migration.
- Oversee integration strategy with CRM, workforce management, and backend systems.
Amazon Connect Expertise, Architect solutions using,
- Amazon Connect (Contact Flows, Routing, Queues)
- AWS Lambda, Lex, Kinesis, DynamoDB
- Amazon Connect Contact Lens & analytics
- Design scalable, secure, and cost-optimized AWS architectures.
- Implement CI/CD, infrastructure as code, and DevOps practices.
Agentic AI & Automation, Design and integrate Agentic AI solutions to enhance customer and agent experiences
- Autonomous AI agents for customer interaction
- AI-assisted agent copilots
- Conversational AI using LLMs
- Integrate GenAI services (e.g., Amazon Bedrock) into contact center workflows.

Basic Qualifications:

7+ years of experience in designing, architecting and delivering in any one of the following Cloud Contact Center platforms: such as Genesys, Amazon Connect, NICE, Twilio, Avaya, Cisco etc.
Proven experience in CCaaS platforms, especially Amazon Connect.
Strong experience in contact center migrations from legacy platforms.
Hands-on expertise with AWS cloud services.
Experience designing AI/ML or GenAI-driven solutions in CX environments.
Strong understanding of:
- APIs & microservices architecture
- Event-driven architecture
- Security & compliance in cloud environments
8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
5+ years of experience in Design and implement AI chatbot/ Virtual assistant and define a comprehensive digital roadmap to integrate with cloud contact center platforms
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
A minimum of a high school diploma or GED is required for this position

Nice to Have:

Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
Experience in algorithmic decisioning or interactive management
Strong understanding of PCI/PII security and data privacy requirements
Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED – State/Local/Education, Public Sector, Retail Services etc.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range
British Columbia/Ontario/New Brunswick $99,450 to $209,900

#LI-NA-FY25 #LI-MP

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software architect jobs in alberta

CCaaS Solution Architect

Subject Matter Expert

Technical Lead

Principal Consultant - SAP ABAP

Senior Data Analytics Developer - Fabric Platform

Senior Engineer Spatial Cloud Systems

Senior Consultant - ServiceNow IRM

Sr. Project Manager - GOAPRDJP00000701

Principal SAP TMS Consultant

Architect - Enterprise Application Salesforce N 4D

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