Job details
- Location 4920 51 Ave Rocky Mountain House, ABT4T 1J6
- Work location On site
- Salary 35.50 to 49.07 hourly (To be negotiated) / 35 hours per week
- Terms of employment Term or contract Full time
- Morning, Day
- Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3590420
Overview
Languages
English
Education
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Computer hardware or software retailer/wholesaler
- Relocation costs not covered by employer
- Willing to relocate
- Help desk
- Internet Service Provider (ISP)
ResponsibilitiesTasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Credentials
Certificates, licences, memberships, and courses
- CompTIA Security+ Certification
- Microsoft certified solutions associate (MCSA)
- Network+ Certification
- A+ Certification
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- MAC
- Linux
- Unix
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Multimedia software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Mac OS
- Quick Books
- MS Office
- MS Windows
- Spreadsheet
- Wireless networks
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Own vehicle
- Vehicle supplied by employer
- Willing to travel
- Willing to travel cross-border
- Valid driver's licence
- Public transportation is not available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Own tools/equipment
- Computer
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit
How to apply
Direct Apply
By Direct Apply
Additional ways to apply
By email
[email protected]
By fax
403-844-2577
Online
https://hytekcomputers.com/current-jobs/
In person
4920 51 Ave Rocky Mountain House, AB T4T 1J6 Between 09:00 AM and 05:00 AM
What you must include in your application:
- Job reference number UST22221
- Answers to the following screening questions:
- Are you currently a student?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
What might be required by the employer later in the hiring process:
- Copy of portfolio or relevant work examples
- Highest level of education and name of institution where it was completed
- Copy of latest school transcript
- Proof of the requested certifications
Job Type: Full-time
Pay: $35.50-$49.07 per hour
Benefits:
Application question(s):
- Are you authorized to work in Canada?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you live near the job location?
- Do you meet the language requirements listed in the job posting?
Work Location: In person
