(This posting reflects an existing vacancy)
On Side Restoration is looking for a Project Supervisor (Water Damage focus) to join our team! Reporting to the Operations Manager, Project Supervisors oversee branch Water Damage Teams, Rebuild Teams and also work out in the field.
The Project Supervisor brings solid emergency mitigation know-how and full start‑to‑finish restoration experience. You’re comfortable with drywall, carpentry, and painting, and you know great customer service isn’t optional—it’s essential.
What you Bring to the Team
- Previous water damage experience and applicable IICRC certification. A combination of experience and education will be evaluated
- Emergency mitigation know-how and full start-to-finish restoration experience (water damage, remediation, drywall, carpentry, painting)
- Training abilities and a passion for helping teams get ‘it’ right the first time
- Strong technical knowledge in specialty drying situations
- Strong organizational and inventory management abilities
- Excellent communicator with a natural, authentic rapport
- Ability to work out in the field with the team
- Team player, self-motivated and goal oriented.
- Ability to prioritize and meet tight timelines
- Computer skills, and proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Clear criminal background check
- Enhanced critical thinking, decision-making and problem-solving skills
What will set you apart
- IICRC certification in:
- Applied Microbial Remediation Technician IICRC
- Applied Structural Drying ICRC
- Water Restorer IICRC
- Fire and Smoke Restorer IICRC
- Textile Cleaner IICRC
- Asbestos tickets
- Level 1 First Aid
Of Note:
Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.
What’s in it for you?
We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.
Get on our side!
Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!
We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition!
*Artificial Intelligence is not used to screen, assess, or select applicants for this role
Job Type: Full-time
Pay: $32.00-$38.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Application question(s):
- Are you able to work a Rotating On-Call Schedule (responding to emergency calls after hours)? This is additional to scheduled day time hours. Premium and overtime paid.
- This position requires computer skills with work programs and applications. Speak to your comfort level using Microsoft Office applications (Word, Excel, Outlook) and learning new programs.
- Health and Safety are of utmost importance.
Please tell us what this means to you and how you implement this with your teams.
- Can you describe your experience with water damage restoration and supervision? What types of projects have you overseen?
- Have you trained or mentored technicians before? How do you approach hands-on training?
- Can you share an example of a time when you helped implement a new process or procedure within your team or department? What steps did you take to ensure it was successful, and how did you handle any challenges?
- This role is dynamic and as a supervisor you must be able to multitask various duties: training and leading the team, implementing process and procedure, collaborating with other teams, and working on the tools as required.
Why would you be the best fit for this role?
- Please tell us about your experience with the full restoration process (water and fire damage, remediation, carpentry, rebuild) and what makes you the most qualified person for this position
- Do you have any valid or expired IICRC tickets, Asbestos tickets, or other? Please list them here.
Experience:
- supervisory/leading a team: 2 years (preferred)
- Water Restoration Technician: 3 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
