patient access representative Jobs

Admissions Coordinator FT
Edgewood Health Network Inc —Toronto, ON
- $55,000–$65,000 a year
- Full-time
- Sales
- Salesforce
- Bachelor's
- Paid time off
- Employee assistance program
Quick apply
Bilingual Customer Experience Representative
Ennis Fabrics —Alberta
- 8 hour shift
- Remote
- Bilingual
- Management
- Sales
- Store discount
- Wellness program
Quick apply
Patient Experience Representative
Prenuvo —Vancouver, BC
- $54,000–$58,000 a year
- Weekends as needed
- Sales
- Customer service
- AI
- Dental care
- Vision care
Quick apply
1d
Unit Clerk, Virtual Digital Health - BC Cancer - Provincial
BC Cancer —British Columbia
- $30.03 an hour
- Temporary
- Remote
- High school diploma or GED
- Travel
- Recruiting
3d
Customer Success Manager
PocketHealth —Remote
- $70,000–$90,000 a year
- Full-time
- Remote
- Nursing
- Sales
- Bachelor's
- Paid time off
OR Patient Services Booking Clerk, Gyne Surgical Services - BC Women’s Hospital & Health Centre
BC Women's Hospital & Health Centre —Vancouver, BC
- $31.19 an hour
- Full-time
- High school diploma or GED
- Recruiting
- Typing
Veterinary Assistant/Client Care Specialist – Petworks Veterinary Hospital
Petworks Veterinary —Dartmouth, NS
- $17–$23 an hour
- Full-time
- In-person
- Communication skills
- Store discount
- Dental care
Quick apply
Veterinary Assistant (VA)
Boundary Bay Veterinary Specialty Hospital —Surrey, BC
- $18–$23 an hour
- 12 hour shift
- In-person
- Dental care
Quick apply
Veterinary Customer Service Representative (CSR)
Boundary Bay Veterinary Specialty Hospital —Surrey, BC
- $20–$23 an hour
- 8 hour shift
- Customer service
- English
- In-person
- Store discount
- Dental care
Quick apply
Veterinary Assistant -Surgery
Boundary Bay Veterinary Specialty Hospital —Surrey, BC
- $18–$23 an hour
- Weekends as needed
- Microsoft Word
- Laboratory experience
- English
- Dental care
Quick apply
1d
Customer Service Representative
Altima Telecom —Montréal, QC
- Full-time
- Bilingual
- Customer service
- English
- Dental care
Administrative Clerk, Surrey Mental Health Unit (SMHU), Correctional Health Services – Surrey, BC
BC Mental Health & Substance Use Services —Surrey, BC
- $28.74 an hour
- Temporary
- High school diploma or GED
- Recruiting
- Leadership
8d
Bilingual Provider Relations Representative - EXPRESS SCRIPTS CANADA
The Cigna Group —Mississauga, ON
- $46,000–$52,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Patient Services Clerk, Acute Perinatal Program - BC Women’s Hospital & Health Centre
BC Women's Hospital & Health Centre —Vancouver, BC
- $30.03 an hour
- Temporary
- High school diploma or GED
- Recruiting
1d
Registration/Booking Clerk, Immunization Clinic - BC Children’s Hospital
BC Children's Hospital —Vancouver, BC
- $28.74 an hour
- Full-time
- High school diploma or GED
- Recruiting
- Medical terminology
Cardiology Patient Care Representative
Well Health Diagnostics —London, ON
- $18–$20 an hour
- Part-time
- English
- Microsoft Office
- Bachelor's
- Relocation assistance
- Dental care
Quick apply
2d
Client Services Representative
Eagleview Veterinary Hospital —Squamish, BC
- $20–$25 an hour
- Full-time
- Customer service
- Front desk
- Communication skills
Admitting and Administrative Clerk, Psychiatry Clinic - BC Children's Hospital
BC Children's Hospital —Vancouver, BC
- $28.74 an hour
- Full-time
- High school diploma or GED
- Recruiting
- Medical terminology
10d
Booking Clerk, Medical Imaging - BC Cancer - Vancouver
BC Cancer —Vancouver, BC
- $28.74 an hour
- Full-time
- Nursing
- High school diploma or GED
- Recruiting
4d
Clinic Administrative Support, CPS TB Clinic - BC Centre for Disease Control
BC Mental Health & Substance Use Services —Vancouver, BC
- $25.65–$27.43 an hour
- Temporary
- English
- Administrative experience
- Recruiting
8d
Bilingual Customer Service Representative
Sun Pharma Canada Inc. —Brampton, ON
- $52,500–$65,500 a year
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Registration/Booking Clerk, Respiratory Clinic - BC Children’s Hospital
BC Children's Hospital —Vancouver, BC
- $28.74 an hour
- Temporary
- High school diploma or GED
- Recruiting
- Medical terminology
Unit Clerk, Oncology Chemo - BC Cancer - Surrey
BC Cancer —Surrey, BC
- $30.03 an hour
- Full-time
- High school diploma or GED
- Recruiting
- In-person
9d
Unit Clerk, Oncology Clinic - BC Cancer - Surrey
BC Cancer —Surrey, BC
- $30.03 an hour
- Full-time
- High school diploma or GED
- Recruiting
- In-person
8d
Unit Clerk, Radiation Therapy - BC Cancer - Surrey
BC Cancer —Surrey, BC
- $30.03 an hour
- Temporary
- High school diploma or GED
- Recruiting
- In-person

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Admissions Coordinator FT

Edgewood Health Network Inc
Toronto, ON

Quick apply

Job details

Full-time

Benefits

Paid time off
Employee assistance program

Skills

Electronic medical records
Sales
Salesforce
Bachelor's
Psychology
Direct sales
Social Work
Communication skills

Full job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Position Overview:

The Admissions Coordinator is responsible for engaging individuals, families, and referents as they explore treatment options with EHN Canada’s private mental health and addiction programs. This role combines compassionate client advocacy with consultative sales — helping prospective clients understand our programs, assess fit, and make informed decisions about entering care.

Acting as the first point of contact, the Admissions Coordinator builds trust, identifies needs, and guides clients through both the clinical and financial aspects of admission. Success requires empathy, professionalism, and the ability to clearly communicate EHN’s value while helping clients and families commit to the program best suited to their goals and resources.

Key Responsibilities:

Respond to inquiries via phone, email, and online chat, providing accurate, compassionate, and persuasive guidance on EHN’s treatment options.
Conduct needs-based consultations that explore motivations, barriers, and readiness for change, helping clients make confident, informed decisions about treatment.
Effectively communicate the clinical and personal value of EHN programs, differentiating our services in a private healthcare environment.
Support, guide, and assist clients through strategic pricing discussions, financing options, and program selection, ensuring alignment between needs and affordability.
Maintain and convert a high volume of qualified inquiries into successful admissions, balancing empathy with clear, goal-oriented communication.
Collaborate with admissions, marketing, and clinical teams to optimize conversion rates and enhance the client experience.
Coordinate admissions by liaising with clinical staff, medical professionals, and referral sources.
Offer case management support, including communication with clients, families, healthcare providers, legal representatives, and other involved parties.
Document client interactions, assessments, and referrals in compliance with professional and organizational standards.
Facilitate pre-admission requirements, including medical assessments and necessary documentation.
Maintain accurate client records and waiting lists, ensuring timely follow-ups and admissions coordination.
Act as a liaison between clients and community resources, providing referrals to external services when appropriate.
Participate in interdisciplinary team meetings to discuss client cases, care plans, and admission processes.
Support program outreach by educating referral sources, community partners, and stakeholders on EHN Canada’s services.
Assist with reporting, data management, and process improvement initiatives within the admissions department.
Ensure a client-centered, trauma-informed approach in all interactions.
Other duties as assigned to support the overall effectiveness of the admissions process.

Qualifications:

2-3 years experience in consultative sales, client engagement, or healthcare intake coordination preferred.
Proven ability to build rapport, overcome objections, and convert inquiries into committed clients while maintaining ethical and trauma-informed care practices.
Comfort discussing financial considerations and helping clients make decisions around private treatment investment.
Bachelor’s degree in Social Work, Psychology, Counselling, or a related field preferred.
Medical Terminology Certification is an asset.
Deescalation and/or Suicide Prevention Certification is an asset.
Proficiency with Salesforce or similar client management systems is an asset.
Knowledge of mental health and addiction treatment modalities.
Excellent interpersonal, communication, and crisis intervention skills.
Ability to navigate complex client situations with empathy, professionalism, and discretion.
Familiarity with client documentation, case notes, and electronic medical records.
Experience collaborating with interdisciplinary teams and external referral sources.
Ability to work in a fast-paced environment while maintaining a client-centered approach.
Commitment to ethical and trauma-informed care practices.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDHP

Quick apply

Refine Your Search

Admissions Coordinator FT

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Patient Services Clerk, Acute Perinatal Program - BC Women’s Hospital & Health Centre

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Unit Clerk, Oncology Chemo - BC Cancer - Surrey

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