Join Servus Credit Union - Canada’s Largest Credit Union!
We are hiring for a full-time Applications Architect - CRM & LOS to join our Relationship Empowerment Platforms Team!
Posting closes: July 1st, 2026
Employment Status: Full-time; 37.5 hours/week
Additional Information: Remote First
For Internal Use Only/Role Grade: P4; C
At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.
We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.
We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.
Join Servus and discover a better way to work.
The Applications Architect – CRM & LOS is responsible for leading the design, development, and delivery of CRM platform solutions (e.g., Salesforce) and organizational Loan Origination Systems (LOS), ensuring robust, scalable, and secure systems that support organizational goals and team member needs. This role works closely with Enterprise & Solution Architects, Agile Delivery Leads, and cross-functional teams to drive high-velocity, high-quality delivery, and continuous improvement.
What You'll be Doing:
- System Development Leadership: Lead the design and development of CRM and LOS software solutions, ensuring robustness, scalability, and observability. Oversee the development lifecycle from requirements gathering to deployment, focusing on velocity and quality.
- CI/CD Process Ownership: Lead and enhance CI/CD processes to increase deployment speed and frequency.
- System Observability: Provide guidance on system observability, including secure logging, performance monitoring, and data anonymization.
- Collaboration: Work with Agile Delivery Leads to ensure technical needs are captured in the product backlog.
- Technical Expertise: Serve as the subject matter expert for CRM and LOS platforms, APIs, and integrations.
- Security & Compliance: Ensure solutions meet security, privacy, and compliance requirements.
- Documentation & Knowledge Sharing: Promote thorough documentation and knowledge transfer for future initiatives
- Vendor Quality: Ensure vendor delivered solutions are technically sound and meet the security, performance, and business expectations of Servus Credit Union.
What you Bring:
Experience and Education:
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or equivalent experience.
- Several years of hands-on experience with CRM and LOS platforms (e.g., Salesforce), agile development, and technical leadership.
- Experience with programming languages (e.g., C#, SQL, JavaScript, TypeScript, HTML, CSS), APIs, and microservices architecture.
Technical & Functional Skills
- Deep expertise in LOS and CRM platform architecture, configuration, and integration.
- Strong understanding of agile methodologies and DevOps practices.
- Ability to lead technical teams and mentor developers.
Other Role Requirements:
- Work Arrangement is Remote First, with few in person required sessions per year.
- The business may from time to time ask for branch and/or department support for special projects and/or areas experiencing staff shortages. All employees may be asked to volunteer to assist in areas of need during these times. These assignments could result in a change of hours, location, and/or travel.
Why Servus?
Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:
- Competitive compensation including performance-based incentive pay and profit share
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program
At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!
What happens next?
We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!
Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.
Qualified applicants are invited to apply online.
We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
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