acheson, ab billing administrator Jobs – 42 Openings This Week

Client Experience Team Lead
RAM Elevators and Lifts —Edmonton, AB
- $70,000–$75,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Dental care
Quick apply
Billing Administrator
AFD Petroleum Ltd. —Edmonton, AB
- Temporary
- Microsoft Excel
- Finance
- High school diploma or GED
Quick apply
Billing Administrator
North American Construction Group Inc. —Acheson, AB
- Temporary
- Microsoft Excel
- Customer service
- ERP systems
- Designated paid holidays
- Tuition reimbursement
Maintenance Planning Administrator
North American Construction Group Inc. —Acheson, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Tuition reimbursement
1d
Billing Administrator
AFD Petroleum Ltd. —Edmonton, AB
- Temporary
- Microsoft Excel
- Finance
- High school diploma or GED
Quick apply
Office & Safety Administrator
Complete Power Solutions Ltd —St. Albert, AB
- $24–$35 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Dental care
- Vision care
Quick apply
12d
Accounts Receivable Administrator
Recruitment Partners —Edmonton, AB
- $60,000–$70,000 a year
- Finance
- In-person
- Accounting
Quick apply
11d
Office & Safety Administrator
Complete Power Solutions —St. Albert, AB
- $24–$35 an hour
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Dental care
Quick apply
12d
Invoicing Administrator
Challenger Geomatics —Edmonton, AB
- Full-time
- Microsoft Excel
- Hotel
- In-person
- Dental care
Quick apply
9d
Dental Admin/ Insurance Coordinator
Miller Crossing Dental —Edmonton, AB
- Up to $1,234 an hour
- Full-time
- Bachelor's
- Organizational skills
- Front desk
- Dental care
Quick apply
7d
Dental Receptionist
Life Dentistry —Fort Saskatchewan, AB
- $22–$32 an hour
- 8 hour shift
- Medical office experience
- Administrative experience
- Organizational skills
- Dental care
Quick apply
Medical Administrator
Rejuvenation Medical Group —Edmonton, AB
- Full-time
- Customer service
- Microsoft Office
- Medical terminology
Quick apply
Project Administrator
WorleyCord —Edmonton, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4d
Medical Office Administrator (Casual)
The Newly —Edmonton, AB
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Office Administrator
Ayat Mattress —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Services Adminstrator
DCM Group Inc. —Sherwood Park, AB
- Full-time
- Microsoft Office
- Analysis skills
- Travel
5d
Store Administrator
Shoppers Drug Mart / Pharmaprix —Edmonton, AB
- $21.50–$26.80 an hour
- Part-time
- Heavy lifting
- Accounting
- Computer skills
5d
Office Administrator
Turf Training Centre —Edmonton, AB
- $20 an hour
- Part-time
- Microsoft Excel
- Customer service
- English
Quick apply
3d
Project Administrator
Worley —Edmonton, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
4d
Sr. Subcontracts Administrator
COLAS CANADA INC. —Edmonton, AB
- Temporary
- Microsoft Word
- Microsoft Excel
- Engineering
Project Administrator
Pinchin Ltd —Edmonton, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Administrative Assistant/Receptionist
Bodiworks —St. Albert, AB
- $16–$19 an hour
- Part-time
- Microsoft Word
- Google Suite
- Customer service
- Flexible schedule
Quick apply
HSE Administrator (CB)
Clark Builders —Edmonton, AB
- Full-time
- Microsoft Office
- Administrative experience
- High school diploma or GED
Office Administrator
Standard Insulation Ltd. —Edmonton, AB
- $16.70–$29.49 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
Senior Client Relationship Specialist - Group Benefits
Royal Bank of Canada —Edmonton, AB
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Dental care

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Client Experience Team Lead

RAM Elevators and Lifts
Edmonton, AB

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Dental care
On-site parking

Skills

Sales
Customer service
Engineering
English
Electrical engineering
Microsoft Office
Administrative experience
Analysis skills
Supervising experience
Project management
Bachelor's
Continuous improvement
Team management
Customer relationship management
Electrical Engineering
Leadership
Communication skills
Time management

Full job description

About the role

The Customer Experience Team Lead is responsible for coordinating and overseeing key customer‑facing services and systems.

This role ensures customers receive a consistent, professional, and efficient experience across all service channels while supporting continuous improvement and operational excellence.

Reports to: Vice President, Client Experience

Responsibilities:

Order Management Oversight

Oversee end to end order workflows to ensure accuracy, timely processing, and compliance with internal controls.
Manage escalations related to delayed, incorrect, or special-order requests.
Implement process improvements to increase order accuracy, reduce cycle times, and improve customer communication.

Pro Desk Coordination

Support Pro Desk functions including architect, specifier inquiries, and design assistance.
Maintain consistent standards for professionalism, turnaround times, and technical accuracy.
Support staff by implementing training on product configuration, order requirements, and customer inquiries.

Call Centre Administration

Administrate daily call centre operations including call routing, queue management, voicemail oversight, and system updates.
Report call metrics such as abandonment rates, speed of answer, and service level performance.
Maintain call scripts, knowledge articles, and system configurations.

Ticketing Administration

Administer Freshdesk ticketing workflows, automations, assignments, and response templates.
Monitor ticket queues to ensure compliance and proper documentation.

Customer Setup & Record Administration

Manage new customer account setup including data validation, system entry, and consistency across platforms.
Maintain accurate customer records, updating changes to addresses, contacts, preferences, and dealer profiles.
Ensure data governance and compliance with internal standards and privacy requirements.
Collaborate with Finance, Sales, and Operations to ensure records support seamless order processing and billing.

Event Planning Support

Coordinate internal and external events such as customer visits, dealer meetings, trade shows, training sessions, and special events.
Manage logistics including venue booking, catering, scheduling, equipment setup, and attendee communication.
Support project timelines, vendor coordination, and event budgeting as required.

Office Administration

Provide general office administration support including supplies coordination, reception backup, meeting room coordination, and internal communication support.
Maintain internal department documentation, process manuals, and communication boards.
Support onboarding of new team members through systems setup and orientation.

Complaints Administrator

Administer customer and dealer complaints from intake through resolution.
Log, track, and categorize complaints in Freshdesk or other systems.

Leadership & Collaboration (Non Supervisory Lead Role)

Provide day to day guidance, technical support, and subject matter expertise to Customer Experience staff.
Act as the escalation administrator for complex or sensitive customer issues.
Identify needs for training new team members and improving team competencies.
Support alignment between Customer Experience, Sales, Production, Engineering, Logistics, and other internal groups.

Continuous Improvement

Report service metrics, call data, ticket trends, and order accuracy reports to identify improvement opportunities.
Participate in workflow changes, automation enhancements, and policy updates.
Contribute to the development of customer experience standards and service improvement initiatives.

Qualifications

3-5+ years’ experience in customer service, order management, or service coordination roles.
Project Management experience
Experience with CRM or ticketing systems (Freshdesk preferred).
Strong organizational, analytical, and problem solving abilities.
Excellent communication and customer service skills.
Ability to juggle multiple priorities in a fast paced environment.
Experience coordinating events or office administration work is an asset.

Core Competencies

Customer focus
Communication and interpersonal skills
Process orientation and documentation
Ownership and accountability
Technical systems proficiency
Problem-solving and critical thinking
Collaboration and cross-functional coordination
Time and priority management

Pay: $70,000.00-$75,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking

Application question(s):

Do you have background in Electrical Engineering

Education:

Bachelor's Degree (preferred)

Location:

Edmonton, AB T5S 2J9 (required)

Work Location: In person

Quick apply

Refine Your Search

billing administrator jobs in acheson, ab

Client Experience Team Lead

Billing Administrator

Billing Administrator

Maintenance Planning Administrator

Billing Administrator

Office & Safety Administrator

Accounts Receivable Administrator

Office & Safety Administrator

Invoicing Administrator

Dental Admin/ Insurance Coordinator

Dental Receptionist

Medical Administrator

Project Administrator

Medical Office Administrator (Casual)

Office Administrator

Project Services Adminstrator

Store Administrator

Office Administrator

Project Administrator

Sr. Subcontracts Administrator

Project Administrator

Administrative Assistant/Receptionist

HSE Administrator (CB)

Office Administrator

Senior Client Relationship Specialist - Group Benefits

I want to receive the latest job alerts for billing administrator in acheson, ab

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