peace hills insurance Jobs

Director, Insurance Underwriting Operations and Communication
Peace Hills Insurance —Edmonton, AB
- Marketing
- Analysis skills
- Bachelor's
Quick apply
Insurance Underwriting Operations Analyst
Peace Hills Insurance —Edmonton, AB
- Full-time
- Financial services
- In-person
Quick apply
11d
Independent Insurance Broker (Level 1/2)
InsureLine Brokers (Platinum) —Alberta
- Full-time
- Remote
- Bilingual
- Sales
- Customer service
Quick apply
Customer Service Representative - 1
Peace Hills Trust Company —Fort Qu'Appelle, SK
- $32,000–$37,000 a year
- Customer service
- High school diploma or GED
- Presentation skills
- Disability insurance
- Dental care
Quick apply
1d
Senior Actuarial Analyst
Peace Hills Insurance —Edmonton, AB
- $85,000–$110,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Writing skills
- SQL
- Wellness program
- Dental care
Quick apply
Image Desk Insurance Appraiser
Peace Hills Insurance —Edmonton, AB
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organizational skills
- Wellness program
- Dental care
Quick apply
Broker Experience Trainer/Auditor
Peace Hills Insurance —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Tuition reimbursement
Quick apply
Director, Business Integration & Communication
Peace Hills Insurance —Edmonton, AB
- PMP
- Analysis skills
- Project management
Quick apply
Billing Systems Analyst
Peace Hills Insurance —Edmonton, AB
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
7d
Regional Director, Rest of Canada (ROC)
Peace Hills Insurance —Edmonton, AB
- Full-time
- Analysis skills
- Travel
- Accounting
- Wellness program
- Dental care
Quick apply
5d
Claims Advisor - Auto
Peace Hills Insurance —Edmonton, AB
- Full-time
- Customer service
- Organizational skills
- In-person
- Wellness program
- Dental care
Quick apply
Software Developer
Peace Hills Insurance —Edmonton, AB
- Full-time
- AWS
- Analysis skills
- Bachelor's
Quick apply
Accounting Clerk
Peace Hills Insurance —Edmonton, AB
- Full-time
- Microsoft Excel
- Customer service
- High school diploma or GED
Quick apply
11d
IT Cybersecurity Specialist
Peace Hills Insurance —Edmonton, AB
- Full-time
- Azure
- English
- Analysis skills
Quick apply
Automotive & Heavy-Duty Technician(S), Canada Wide
Recruiting Room —Alberta
- Up to $65 an hour
- Full-time
- Heavy lifting
- Customer service
- Maintenance
- Relocation assistance
- Dental care
Quick apply
Image Desk Appraiser
Peace Hills Insurance —Edmonton, AB
- Communication skills
- Time management
Senior QA Analyst
Peace Hills Insurance —Edmonton, AB
- Full-time
- Analysis skills
- Communication skills
- Time management
Underwriting Operations Analyst
Peace Hills Insurance —Edmonton, AB
11d
Commercial Lines Coordinator - Calgary
Peace Hills Insurance —Calgary, AB
- Full-time
- Customer service
- Computer skills
- Financial services
- Wellness program
- Dental care
Quick apply
14d
Personal Lines Underwriter
Peace Hills Insurance —Edmonton, AB
- Full-time
- Contracts
- Computer skills
- Financial services
- Wellness program
- Dental care
Quick apply
14d
LLQP Life and Health Insurance Advisor
Pouyan Golchin - Desjardins Insurance Agent —Richmond Hill, ON
- $40,000–$200,000 a year
- Full-time
- Sales
- Communication skills
- Life insurance
Quick apply
Insurance Advisor, Personal Lines
Mennonite Mutual Insurance —Grande Prairie, AB
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Disability insurance
- Dental care
Quick apply
Commercial Lines (Property) Coordinator
Peace Hills Insurance —Calgary, AB
- Full-time
- Customer service
- Computer skills
- Communication skills
Temp PT (0.5) Learning Assistance Teacher (2026-27)
School District #60 (Peace River North) —Taylor, BC
- $72,720–$118,770 a year
- Part-time
- Organizational skills
- Dental care
- Life insurance
5d
General Labourer Chetwynd Forest Industries
West Fraser —Chetwynd, BC
- From $34.89 an hour
- High school diploma or GED
- Communication skills
- Dental care
- Vision care
Quick apply

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Director, Insurance Underwriting Operations and Communication

Peace Hills Insurance
Edmonton, AB

Quick apply

Job details

Permanent

Skills

Marketing
Analysis skills
Bachelor's
Project implementation
Communications
Business
Communication skills
Marketing

Full job description

We currently have a full-time position available for a Director, Underwriting Operations & Communication in our Edmonton office. Reporting to the Vice President, Underwriting Operations & Distribution the Director provides leadership to align people, process, technology, as well as Communication and Marketing initiatives for the organization. The role serves as the primary integrator between underwriting operations, broker distribution, technology partners, and key internal stakeholders—ensuring priorities are clear, initiatives are delivered consistently, and operational change is adopted and sustained. More specifically:

What You’ll Do:

Understand the strategic direction and annual priorities for Underwriting Operations, Broker Experience/Distribution, and the Communications/Marketing/Culture portfolio, ensuring alignment to corporate objectives and underwriting strategy.
Lead and develop direct reports fostering a high-performance, collaborative, and customer-focused culture.
Serve as the business sponsor for underwriting operational and digital initiatives, aligning cross-functional stakeholders, clarifying scope and impacts, and ensuring end-to-end readiness.
Identify, prioritize, and implement process improvements across underwriting operations and broker distribution to improve efficiency, accuracy, compliance, and broker/customer experience.
Establish and oversee operational reporting, analytics, and key performance indicators (KPIs) to monitor service levels, productivity, quality, and initiative outcomes; use insights to drive decisions and continuous improvement.
Ensure process and system changes are documented through clear standards and procedures.
Establish and maintain governance for underwriting operations documentation to ensure accuracy, consistency, and audit readiness.
Partner with Learning & Development to define role-based training requirements, validate materials against approved procedures.
Own internal and external communications for underwriting operations and broker experience initiatives, delivering clear, timely messaging and changing communications to support consistent execution and stakeholder alignment.
Provide oversight and direction for marketing activities, corporate culture events, within scope, ensuring alignment to brand standards, underwriting priorities, internal needs and broker-facing communication needs (including digital and social channels as applicable).
Champion corporate culture and employee engagement activities within the organization, ensuring events and communications support organizational values, connection and change adoption.

What You’ll Bring:

Minimum 10 years of progressive experience in underwriting operations, insurance distribution, or related roles, with at least 3 years in a leadership capacity
Bachelor’s degree in business administration or insurance equivalent work experience will be considered
CIP or FCIP Designation
Guidewire experience will be considered an asset
Marketing and communication experience or related courses/training would be considered an asset
Strong understanding of insurance underwriting, as well as how it relates to claims, billing, and broker management.
Proven experience in project execution, especially digital initiatives
Exceptional leadership, communication, and stakeholder management skills
Demonstrated ability to drive cross-functional integration and manage change
Innovative, forward thinker able to manage multiple priorities
Strong analytical, problem-solving skills, and confidence in decision making
Ability to present material and communicate in front of groups
Exceptional ability to build and maintain relationships
Commitment to continuous improvement

What You’ll Experience:

Peace Hills General Insurance Company has been serving Western Canada since 1982 with home, auto and business insurance products. Our head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. We currently employ over 300 staff who work with more than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.

Peace Hills is proudly owned by the Samson Cree Nation, and it is through Wahkôtowin – a Cree word that means “kinship” and the interconnectedness of all beings – that we are and continue to be a respected insurer that provides creative and responsive solutions.

Work Location: In person

Quick apply

Refine Your Search

Director, Insurance Underwriting Operations and Communication

Insurance Underwriting Operations Analyst

Independent Insurance Broker (Level 1/2)

Customer Service Representative - 1

Senior Actuarial Analyst

Image Desk Insurance Appraiser

Broker Experience Trainer/Auditor

Director, Business Integration & Communication

Billing Systems Analyst

Regional Director, Rest of Canada (ROC)

Claims Advisor - Auto

Software Developer

Accounting Clerk

IT Cybersecurity Specialist

Automotive & Heavy-Duty Technician(S), Canada Wide

Image Desk Appraiser

Senior QA Analyst

Underwriting Operations Analyst

Commercial Lines Coordinator - Calgary

Personal Lines Underwriter

LLQP Life and Health Insurance Advisor

Insurance Advisor, Personal Lines

Commercial Lines (Property) Coordinator

Temp PT (0.5) Learning Assistance Teacher (2026-27)

General Labourer Chetwynd Forest Industries

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