ottawa, on patient services coordinator Jobs – 64 Openings This Week

Administration Manager & Executive Support
Ottawa Fertility Centre —Ottawa, ON
- $41.25–$51.57 an hour
- Full-time
- Medical office experience
- Microsoft Office
- Administrative experience
- Profit sharing
- Wellness program
Quick apply
7d
Dental Treatment Coordinator
West End Pediatric Dental Clinic —Nepean, ON
- $32–$35 an hour
- Full-time
- Medical office experience
- In-person
- Communication skills
- Wellness program
- Dental care
Quick apply
Patient Experience Coordinator
ADM Ottawa Physiotherapy —Ottawa, ON
Part Time - Patient Care Coordinator
Krest One Dental —Ottawa, ON
- $20–$25 an hour
- Weekends only
- Administrative experience
- Bachelor's
- In-person
Quick apply
Patient Care Coordinator
InspiAIR Ottawa CPAP & Home Oxygen —Ottawa, ON
- $23–$25 an hour
- Full-time
- Sales
- Marketing
- Customer service
- Disability insurance
- Dental care
Quick apply
7d
Float Care Coordinator, Temporary Full-Time, Ottawa Civic Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Nursing
- Organizational skills
- Social Work
- COVID-19 protective measures
Float Care Coordinator, Regular Full-Time, Ottawa Civic Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Full-time
- Nursing
- Organizational skills
- Social Work
- COVID-19 protective measures
After Hours-- Client Services Coordinator
Access Healthcare Services Inc. —Ottawa, ON
- $18–$24 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Patient Care Coordinator
Canadian Addiction Treatment Centers —Ottawa, ON
- $19 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Paid time off
Quick apply
1d
Continuing Care Coordinator, Permanent Full-Time (1.0), Home & Community Care
CHEO —Ottawa, ON
- $46.02–$56.91 an hour
- Full-time
- Bilingual
- Nursing
- Writing skills
2d
Client Service Coordinator, Nursing Services.
Access Healthcare Services Inc. —Ottawa, ON
- $18–$24 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Client Care Coordinator (Part-time)
Assurance Home Care —Ottawa, ON
- From $20 an hour
- Part-time
- Customer service
- Salesforce
- English
Quick apply
2d
Medical Office Assistant, On-Call
Pinecrest Queensway Community Health Centre —Ottawa, ON
- $23.36–$27.49 an hour
- On call
- Microsoft Word
- Word processing
- High school diploma or GED
Dental Reception & Patient Care Coordinator
Orleans Denture Clinic/ Renew Implant Centre —Orleans, ON
- $22–$25 an hour
- Contract
- Bilingual
- Customer service
- English
Quick apply
9d
Home Care Case Coordinator
Prairie Mountain Health —Russell, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
5d
Patient Care Coordinator
Resolve Sleep Health —Carleton Place, ON
- $20 an hour
- Full-time
- Customer service
- EMR systems
- Dental care
Quick apply
7d
Pediatric Clinical Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $46.05–$66.00 an hour
- Full-time
- Nursing
- Bachelor's
- Case management
- Dental care
- Employee assistance program
Quick apply
Clinic Manager / Senior Rehabilitation Administrator
Healthmax Physiotherapy Clinics-Ottawa —Ottawa, ON
- $24–$27 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Bilingual Care Coordinator, Regular Full-Time, Ottawa General Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- 12 hour shift
- Bilingual
- Nursing
- English
- COVID-19 protective measures
Care Coordinator, Regular Full Time, Central Ottawa Civic, Labelle
Ontario Health atHome —Ottawa, ON
- Full-time
- Microsoft Word
- Nursing
- Microsoft Outlook
Community Paramedicine Paramedic
Weeneebayko Area Health Authority —Ontario
- From $43.95 an hour
- Full-time
- Dental care
- Employee assistance program
Quick apply
Pharmacy Assistant - Mississauga
OMS / Royal Drugs —Ottawa, ON
- $21.00–$23.50 an hour
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
3d
Continuing Care Coordinator, Temporary Full-Time (1.0), Home & Community Care
CHEO —Ottawa, ON
- $46.02–$56.91 an hour
- Part-time
- Bilingual
- Nursing
- Writing skills
2d
Bilingual Care Coordinator / Coordonatrice de soins bilingue
Modern Menopause —Ottawa, ON
- $25 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Paid time off
Quick apply
Social Worker, Ambulatory Care - Temporary Full-Time (1.0)
CHEO —Ottawa, ON
- $46.69–$57.74 an hour
- Full-time
- Bilingual
- English
- Master's degree
1d

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Administration Manager & Executive Support

Ottawa Fertility Centre
Ottawa, ON

Quick apply

Job details

Full-time
7 days ago

Benefits

Profit sharing
Wellness program
RRSP match
Disability insurance
Dental care
Company events
Employee assistance program
Life insurance
On-site parking

Skills

Medical office experience
Information governance
Post-secondary education
Process improvement
Microsoft Office
Administrative experience
High school diploma or GED
Supervising experience
EMR systems
Leadership
Medical terminology
Communication skills
Time management

Full job description

JOB OPPORTUNITY

Position Information

Date Posted:

May 22, 2026

Closing Date:

June 30th, 2026

Position:

Administration Manager & Executive Support

Reports To:

Operations Director

Affiliation:

Non-Union

Salary:

Band 6 - $80,454 - $100,568

JOB SUMMARY

As a core member of the Ottawa Fertility Centre (OFC) Management Team, the Administration Manager & Executive Support reports directly to the Operations Director. This role provides leadership and oversight of administrative services while also supporting executive operations through coordination, prioritization, and execution of leadership initiatives.

The position is responsible for leading a team of receptionists, booking coordinators, and medical secretaries to ensure efficient, high-quality, patient-centred administrative services. In parallel, the role acts as a key partner to leadership by supporting workflow optimization, meeting coordination, and execution of strategic and operational priorities.

KEY RESPONSIBILITIES1. Administrative Team Leadership

· Lead, supervise, and support a team of receptionists, booking coordinators, and medical secretaries

· Oversee scheduling, staffing coverage, and workload distribution in alignment with union guidelines

· Support team leads to strengthen day-to-day operations and team performance

· Conduct performance management, coaching, and development planning

· Identify competency gaps and implement training initiatives

· Partner with Human Resources on employee and labour relations matters

2. Administrative Process Improvement

· Develop, implement, and maintain administrative policies and procedures

· Optimize workflows to support efficient, high-quality patient care

· Monitor service volumes, workflow pressures, and operational performance

· Lead quality improvement initiatives and address patient feedback, complaints, and incidents

· Ensure alignment of administrative processes across departments

· Oversee administrative billing practices in collaboration with Finance

3. Document Control & Compliance

· Establish and maintain document control processes aligned with legal and accreditation standards

· Ensure accuracy, standardization, and integrity of patient records and administrative documentation

· Conduct audits and monitor compliance with documentation practices

· Maintain oversight of document storage and information governance

4. Committees & Patient Experience

· Co-chair the Patient Advisory Committee and Patient Experience Committee

· Coordinate agendas, facilitate meetings, and ensure follow-through on action items

· Participate in key organizational committees as a management representative

5. Executive & Operational Support

· Provide direct support to the Operations Director and leadership team as required

· Manage calendars, coordinate meetings, and support prioritization of leadership activities

· Prepare agendas, briefing materials, and track action items and deliverables

· Support execution of strategic initiatives and special projects

· Act as a liaison between leadership and administrative operations to ensure alignment and follow-through

6. Compliance & Organizational Responsibilities

· Ensure adherence to Occupational Health and Safety policies and applicable legislation

· Maintain compliance with all relevant provincial and federal regulations

· Support compliance with Accreditation Canada and related standards

· Safeguard confidential information and uphold privacy standards

· Contribute to organizational initiatives and special projects as required

QUALIFICATIONS AND EXPERIENCE

· Completion of post-secondary education in Medical Office Administration; or equivalent combination of education and/or experience

· Minimum five (5) years of management/supervisory experience (required)

· Experience in a healthcare or medical office environment (required)

· Experience in policy development, process improvement, and record management (preferred)

· Experience in a unionized environment (preferred)

· Experience supporting senior leaders or executives (asset)

KNOWLEDGE, SKILLS, AND ABILITIES

· Strong leadership, coaching, and team development skills

· Excellent organizational, prioritization, and time management abilities

· Ability to manage competing priorities across operational and executive functions

· Strong communication, interpersonal, and conflict resolution skills

· Proficiency in Microsoft Office and electronic medical records systems

· Knowledge of medical terminology, billing practices, and healthcare operations

· Analytical thinking and problem-solving capability

· High level of discretion, professionalism, and judgment

Please note, internal applicants will be considered first.

Please submit your letter of application and up-to-date resume to Human Resources, quoting the job number before the closing date, to:

[email protected]

We thank all applicants for their expressed interest; however, only applicants selected for an interview will be contacted.

Pay: $41.25-$51.57 per hour

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Life insurance
On-site parking
Profit sharing
RRSP match
Wellness program

Work Location: In person

Quick apply

Refine Your Search

patient services coordinator jobs in ottawa, on

Administration Manager & Executive Support

Dental Treatment Coordinator

Patient Experience Coordinator

Part Time - Patient Care Coordinator

Patient Care Coordinator

Float Care Coordinator, Temporary Full-Time, Ottawa Civic Hospital

Float Care Coordinator, Regular Full-Time, Ottawa Civic Hospital

After Hours-- Client Services Coordinator

Patient Care Coordinator

Continuing Care Coordinator, Permanent Full-Time (1.0), Home & Community Care

Client Service Coordinator, Nursing Services.

Client Care Coordinator (Part-time)

Medical Office Assistant, On-Call

Dental Reception & Patient Care Coordinator

Home Care Case Coordinator

Patient Care Coordinator

Pediatric Clinical Coordinator, Moose Factory, ON

Clinic Manager / Senior Rehabilitation Administrator

Bilingual Care Coordinator, Regular Full-Time, Ottawa General Hospital

Care Coordinator, Regular Full Time, Central Ottawa Civic, Labelle

Community Paramedicine Paramedic

Pharmacy Assistant - Mississauga

Continuing Care Coordinator, Temporary Full-Time (1.0), Home & Community Care

Bilingual Care Coordinator / Coordonatrice de soins bilingue

Social Worker, Ambulatory Care - Temporary Full-Time (1.0)

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