Alberta Developer digital Jobs – 150 Openings This Week

Manager, IT Service Delivery
Hopewell Residential —Calgary, AB
- ERP systems
- IT
- Leadership
2d
AI Hospitality Software Engineer/Developer
CreativeMite —Stony Plain, AB
- $70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Azure
- Computer Science
- Disability insurance
- Dental care
Quick apply
Junior Developer
Calgary Flames Limited Partnership —Calgary, AB
- Azure
- AWS
- JavaScript
11d
Technical Developer
Tsuut'ina Nation —Tsuut'ina, AB
- Full-time
- Google Suite
- Azure
- Computer Science
- Disability insurance
- Dental care
Quick apply
4d
Senior Advisor, Digital Innovation & Emerging Technologies
Inter Pipeline Ltd —Calgary, AB
- $135,200–$202,800 a year
- Full-time
- Azure
- Computer Science
- Engineering
Quick apply
5d
Technical Business Analyst
BMO Financial Group —Calgary, AB
- $61,600–$113,900 a year
- Full-time
- Computer Science
- Engineering
- SQL
- Tuition reimbursement
- Life insurance
3d
Software Developer – Automation & Systems Integration
Parkwood Master Builder —Edmonton, AB
- $75,000–$95,000 a year
- Full-time
- DevOps
- ERP systems
- SQL
- Disability insurance
- Dental care
Quick apply
9d
Full Stack Developer
Capgemini —Calgary, AB
- $70,751–$165,984 a year
- DevOps
- Java
- AWS
- Disability insurance
- Dental care
Software Developer
AppDirect —Calgary, AB
- AWS
- Machine learning
- JavaScript
Quick apply
Intermediate Full Stack Developer, Innovation Development
MNP —Calgary, AB
- Azure
- DevOps
- SQL
Full Stack Developers (50)
Vantix Systems Inc —Edmonton, AB
- Contract
- Remote
- Computer Science
- Databases
- Bachelor's
Senior Back-End Developer, Innovation Development
MNP —Calgary, AB
- Azure
- SQL
- APIs
Power Platform Developer - Digital
Turner & Townsend —Calgary, AB
- Full-time
- Hybrid work
- Bilingual
- Azure
- Microsoft Outlook
Quick apply
Job Developer
Centre for Newcomers —Calgary, AB
- $28–$31 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
QA Automation Developer
Vantix Systems Inc —Edmonton, AB
- Contract
- Computer Science
- DevOps
- Engineering
12d
Senior Software Developer
Stantec —Edmonton, AB
- $74,400–$114,400 a year
- Temporary
- Oracle
- Java
- Databases
- Wellness program
- Employee stock purchase plan
Full Stack Web Developer
Alberta Motor Association —Edmonton, AB
- Full-time
- Azure
- Computer Science
- DevOps
Full Stack Developer
Networkpedia —Edmonton, AB
- $70–$90 an hour
- Contract
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
6d
Quality Assurance Automation Developer - 976
I8IS INC. —Edmonton, AB
- Full-time
- Remote
Quick apply
11d
ServiceNow Developer
TELUS Digital —Calgary, AB
- $90,000–$120,000 a year
- Full-time
- Remote
- Windows
- JavaScript
- APIs
Enterprise Developer
7-Eleven —Calgary, AB
- Oracle
- Computer Science
- Schematics
Business Systems Analyst
TELUS Spark Science Centre —Calgary, AB
- Weekends as needed
- Microsoft Excel
4d
Senior Software Developer
TELUS Digital —Calgary, AB
- $95,000–$100,000 a year
- Full-time
- Remote
- Oracle
- DevOps
- Java
Senior Full Stack Developer
Finning International Inc. —Edmonton, AB
- $120,000–$130,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
11d
Director of Software Development - Digital Banking
ATB Financial —Calgary, AB
- Hybrid work
- Computer Science
- Bachelor's
- No university degree

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Manager, IT Service Delivery

Hopewell Residential
Calgary, AB

Apply Now

Job details

Permanent
2 days ago

Skills

Vendor management
ERP systems
IT
Leadership
Communication skills

Full job description

Title: Manager, IT Service Delivery
Company: Hopewell Residential Management
Employment Type: Full-time, Permanent
Location: Calgary, AB

About Hopewell Residential

Hopewell Residential is one of Calgary's leading home builders and a respected community developer in Western Canada. Our technology environment is undergoing the most significant change in two decades, anchored by an ERP replacement and a broader digital strategy.

The Opportunity

We are hiring a Manager, IT Service Delivery to lead day-to-day IT service operations through the ERP transition and into a new steady-state operating model.

This role owns IT service delivery outcomes: ticketing, vendor management, ITSM discipline, and the relationship between IT and the business. You will steward the service function through ERP selection, implementation, go-live, and stabilization, and then lead it as a permanent capability.

What You Will Do

1. Own IT Service Delivery

Own end-to-end IT service delivery for the business, including intake, triage, escalation, and resolution.
Establish and enforce ITSM discipline, tooling, and operational standards.
Act as the primary relationship owner between IT and functional leaders across operations, finance, sales, marketing, and construction.
Support Enterprise solutions such as Salesforce, NEWSTAR, Monday.com etc. through a team of internal team members, vendors and contractors.

2. Lead ERP Service Readiness & Stabilization

Participate meaningfully in ERP partner selection, including vendor presentations, scoring, contract input, and run-readiness evaluation.

Define and own ERP service readiness, including:

Support model design
Cutover and go-live support planning
Hypercare execution
Post-go-live stabilization
Carry accountability for ERP operational performance through the first 12 months post go-live.

3. Team Leadership & Evolution

Lead a team evolving over time:

Current state: 1 analysts
Future state (12–18 months): 2 specialized analysts (Salesforce/Business Apps; AI/Microsoft/Data)
Hire, coach, prioritize, and hold the team accountable as the function scales.
Ensure roles are clear, workloads are sustainable, and knowledge is not concentrated in individuals.

4. Vendor & Partner Management

Own relationships with managed services providers, ERP vendors, Salesforce specialists, and Microsoft contractors.
Negotiate and manage SOWs, rate cards, SLAs, and performance expectations.
Drive accountability, escalation discipline, and continuous improvement with vendors.

5. Governance & Operating Model Participation

Participate as a member of all Enterprise Application Steering Committees.
Maintain RACI accountability for service delivery readiness, ITSM tooling, and vendor performance.
Work with the IT Leadership team to formalize and maintain governance structures, decision rights, and escalation paths.

6. Cross-Functional Partnership

Partner closely with the IT and business team members:

Define business vs. technical issue triage
Establish clean handoffs between project delivery and operations
Ensure continuity through system implementation and beyond

Organizational Context

Hopewell Residential is part of the Hopewell family of companies. Central IT services (infrastructure, identity, endpoint, cyber) are provided by Hopewell Capital.

You will work with the Fractional CIO to formalize and maintain the RACI defining the boundary between:

Hopewell Residential application and service delivery
Hopewell Capital central IT services

What You Bring

5–8 years of progressive IT experience with a clear focus on service delivery and vendor management
Demonstrated experience running or standing up an ITSM function
Comfort owning outcomes across multiple application platforms without being the deepest technical expert
Strong communication skills with business leaders who are not IT-native
ERP transition experience in a mid-market environment is a strong asset

What Success Looks Like

At 6 Months

ERP partner selection participation complete
Enterprise Application Vendor relationships formalized with clear SOWs and expectations
Application service delivery model defined (support tiers, escalation paths, tooling direction)
Foundational ITSM processes integrated in service delivery

At 12 Months (ERP Go-Live)

ERP is live with a functioning hypercare model
ITSM tooling supports ERP and non-ERP workloads cohesively
Service team build-out complete

At 24 Months (Post-Stabilization)

ERP is stable and fully transitioned into BAU operations
Application portfolio rationalized to approximately 10–12 core tools
Vendor performance is measured, managed, and continuously improved
IT service delivery is viewed as a strategic partner, not a reactive support function

Apply Now

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Title: Manager, IT Service Delivery Company: Hopewell Residential Management Employment Type: Full-time, Permanent Location: Calgary, AB

About Hopewell Residential

Hopewell Residential is one of Calgary's leading home builders and a respected community developer in Western Canada. Our technology environment is undergoing the most significant change in two decades, anchored by an ERP replacement and a broader digital strategy.

The Opportunity

We are hiring a Manager, IT Service Delivery to lead day-to-day IT service operations through the ERP transition and into a new steady-state operating model.

This role owns IT service delivery outcomes: ticketing, vendor management, ITSM discipline, and the relationship between IT and the business. You will steward the service function through ERP selection, implementation, go-live, and stabilization, and then lead it as a permanent capability.

What You Will Do

1. Own IT Service Delivery

Own end-to-end IT service delivery for the business, including intake, triage, escalation, and resolution.

Establish and enforce ITSM discipline, tooling, and operational standards.

Act as the primary relationship owner between IT and functional leaders across operations, finance, sales, marketing, and construction.

Support Enterprise solutions such as Salesforce, NEWSTAR, Monday.com etc. through a team of internal team members, vendors and contractors.

2. Lead ERP Service Readiness & Stabilization

Participate meaningfully in ERP partner selection, including vendor presentations, scoring, contract input, and run-readiness evaluation.

Define and own ERP service readiness, including:

Support model design

Cutover and go-live support planning

Hypercare execution

Post-go-live stabilization

Carry accountability for ERP operational performance through the first 12 months post go-live.

3. Team Leadership & Evolution

Lead a team evolving over time:

Current state: 1 analysts

Future state (12–18 months): 2 specialized analysts (Salesforce/Business Apps; AI/Microsoft/Data)

Hire, coach, prioritize, and hold the team accountable as the function scales.

Ensure roles are clear, workloads are sustainable, and knowledge is not concentrated in individuals.

4. Vendor & Partner Management

Own relationships with managed services providers, ERP vendors, Salesforce specialists, and Microsoft contractors.

Negotiate and manage SOWs, rate cards, SLAs, and performance expectations.

Drive accountability, escalation discipline, and continuous improvement with vendors.

5. Governance & Operating Model Participation

Participate as a member of all Enterprise Application Steering Committees.

Maintain RACI accountability for service delivery readiness, ITSM tooling, and vendor performance.

Work with the IT Leadership team to formalize and maintain governance structures, decision rights, and escalation paths.

6. Cross-Functional Partnership

Partner closely with the IT and business team members:

Define business vs. technical issue triage

Establish clean handoffs between project delivery and operations

Ensure continuity through system implementation and beyond

Organizational Context

Hopewell Residential is part of the Hopewell family of companies. Central IT services (infrastructure, identity, endpoint, cyber) are provided by Hopewell Capital.

You will work with the Fractional CIO to formalize and maintain the RACI defining the boundary between:

Hopewell Residential application and service delivery

Hopewell Capital central IT services

What You Bring

5–8 years of progressive IT experience with a clear focus on service delivery and vendor management

Demonstrated experience running or standing up an ITSM function

Comfort owning outcomes across multiple application platforms without being the deepest technical expert

Strong communication skills with business leaders who are not IT-native

ERP transition experience in a mid-market environment is a strong asset

What Success Looks Like

At 6 Months

ERP partner selection participation complete

Enterprise Application Vendor relationships formalized with clear SOWs and expectations

Application service delivery model defined (support tiers, escalation paths, tooling direction)

Foundational ITSM processes integrated in service delivery

At 12 Months (ERP Go-Live)

ERP is live with a functioning hypercare model

ITSM tooling supports ERP and non-ERP workloads cohesively

Service team build-out complete

At 24 Months (Post-Stabilization)

ERP is stable and fully transitioned into BAU operations

Application portfolio rationalized to approximately 10–12 core tools

Vendor performance is measured, managed, and continuously improved

IT service delivery is viewed as a strategic partner, not a reactive support function

Title: Manager, IT Service Delivery
Company: Hopewell Residential Management
Employment Type: Full-time, Permanent
Location: Calgary, AB