About PayByPhone
At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.
Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.
About The Role
Location: Vancouver (Hybrid)
Employment type: Full-Time, Permanent
Reports to: Manager, FP&A
The Senior Finance Analyst, FP&A – Opex & Capex is responsible for delivering high-quality operating and capital expenditure reporting, forecasting, and budget support. The role partners closely with budget owners, Accounting, and other FP&A colleagues to ensure accurate cost visibility, robust financial commentary, and well-documented assumptions across monthly, forecast, and annual planning cycles.
The ideal candidate brings a senior-level command of indirect cost management and can operate with a high degree of autonomy, owning deliverables end-to-end, proactively driving the agenda with budget owners, and requiring minimal day-to-day direction. They are comfortable challenging assumptions, managing stakeholders independently, and continuously raising the quality of the processes and tools they own.
Key Responsibilities
- Own the end-to-end preparation, delivery, and analysis of:
Cost center reports across R&D, G&A, and Sales & Marketing.
R&D and IT spend analysis, including project and run-rate tracking.
People cost reporting (headcount, compensation, and related costs).
Monthly Finance Management Reporting (MMR), including slide preparation and distribution.
- Deliver clear, concise, and insightful commentary on monthly financial performance, including:
Variance analysis vs. budget and forecast.
Key cost drivers and trends, with well-reasoned explanations ready for senior stakeholder review.
Identification of risks, opportunities, and areas for cost optimization.
- Partner closely with Accounting to ensure:
Accurate capture of FTE costs, vendor spend, and departmental allocations.
Alignment between financial reporting and underlying source data.
Complete commentary on monthly financial reviews is delivered with clear, decision-useful insights.
- Proactively identify anomalies, inefficiencies, and cost control opportunities, with concrete recommendations to stakeholders, without being prompted.
2. Forecasting & Financial Planning
- Own the Opex and Capex components of the monthly forecast, delivering the full outlook in support of the Manager, FP&A.
- Partner with budget owners across R&D, G&A, and Sales & Marketing to:
Update forecasts based on latest business activity and assumptions.
Challenge inputs independently, improving forecast accuracy without requiring escalation.
- Communicate and document changes to key assumptions proactively, ensuring:
Risks and opportunities are clearly articulated and quantified where possible.
The Manager, FP&A has clear visibility before consolidation.
- Maintain and enhance forecasting models, including:
Updating drivers and assumptions.
Incorporating organizational or cost structure changes as they arise.
- Validate forecast data, ensuring completeness and full reconciliation to source models and systems.
3. Budgeting & Annual Planning
- Lead the indirect cost (Opex and Capex) workstream within the annual budgeting process, in support of the Manager, FP&A.
- Build and consolidate budgets across R&D, G&A, and Sales & Marketing functions.
- Partner with cost owners to:
Develop credible, data-driven budgets.
Challenge spend and identify efficiency opportunities.
Document and communicate key assumptions, risks, and trade-offs.
- Obtain formal sign-off from all expense owners, driving accountability across the business.
- Validate final budget submissions for accuracy, completeness, and alignment to strategic priorities.
4. Business Partnering & Cost Management
- Act as a trusted finance business partner to functional leaders, providing ongoing, proactive visibility into spend and performance, not simply in response to requests.
- Support decision-making through:
Scenario analysis and investment evaluation.
Cost-benefit analysis and ROI assessments.
- Drive cost discipline by:
Monitoring spend against plan and highlighting deviations early.
Recommending corrective actions with clear rationale.
- Build financial transparency and understanding across non-finance stakeholders through clear, well-structured communication.
5. Standard Pricing Support
- Support the Manager, FP&A in standard pricing activities, building working knowledge of unit economics and cost inputs by product and market.
- Contribute to RFP timelines and broader FP&A pricing initiatives as required.
6. Continuous Improvement & Ad Hoc Analysis
- Enhance FP&A processes, models, and reporting to drive efficiency, accuracy, and insight, bringing solutions rather than simply identifying gaps.
- Deliver ad hoc analysis to support strategic and operational decision-making, with minimal turnaround time.
- Actively look for opportunities to streamline workflows and reduce manual effort across the team.
Key Requirements
- 5–8 years of experience in FP&A, corporate finance, or a similar analytical role, with demonstrable progression in scope and seniority.
- Strong background in indirect cost management across R&D, G&A, and/or Sales & Marketing functions.
- Proven track record of independently owning forecasting and budgeting processes from end to end.
- Advanced Excel and financial modeling skills; experience with FP&A tools (e.g., Planful, Adaptive, Anaplan) and BI tools (e.g., Power BI) is an advantage.
- Strong analytical and problem-solving skills, with high attention to detail.
- Ability to communicate financial insights clearly and influence non-finance stakeholders independently, without requiring frequent escalation.
- Comfortable operating with autonomy in a fast-paced, evolving environment; self-directed and organized.
Nice to have
- Aptitude or active interest in AI and machine learning tools (e.g., Claude, ChatGPT, Copilot) as a means of increasing personal and team efficiency.
- Familiarity with or curiosity around agentic workflows, specifically using AI tools to automate repetitive analysis, accelerate report preparation, or surface insights more efficiently.
- A forward-looking mindset on how AI tooling can evolve FP&A, ideally with examples of having already experimented with these tools in a professional context.
What We Offer
Compensation: The expected salary range for this role is $100,000 – $115,000 CAD. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.
Vacation: All permanent full-time employees start with 4 weeks of vacation per year.
Personal Days: We provide 5 personal days annually, in addition to paid sick days, to support flexibility and work-life balance.
Comprehensive medical & dental coverage: Available to all permanent full-time employees on Day 1, with no waiting period.
Employee Assistance Program (EAP): Access to confidential support services and resources for you and your family.
Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression.
Working at PayByPhone
We operate in a world that’s constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:
- Make things happen
- Stay curious
- Work together
- Have fun
- See through our customers’ eyes
These principles shape how we collaborate, innovate, and deliver on our commitments.
We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.
PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at [email protected].
Want to see our values in action? Visit our Instagram and LinkedIn. Curious about the story behind our values? Head over to our About Us page to learn more.
