alberta helpdesk technician Jobs – 34 Openings This Week

Help Desk Technician - Level 1 (Bilingual - English/French)
Star POS —Edmonton, AB
- $44,000–$46,000 a year
- Full-time
- Bilingual
- English
- Windows
- Disability insurance
- Dental care
Quick apply
7d
Maintenance Technician
Edon Management —Stettler, AB
- Full-time
- Carpentry
- English
- High school diploma or GED
- Mileage reimbursement
- Tuition reimbursement
Journeyman Automotive Technician (with Electrical Focus)
Lloydminster Toyota —Lloydminster, AB
- Full-time
- Communication skills
- Dental care
Quick apply
Gate Service Technician
GateWorks Inc. —Calgary, AB
- $22–$26 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Dental care
- Paid time off
Quick apply
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
IT Support Technician
Red Deer Resort & Casino —Red Deer, AB
- Weekends as needed
- Customer service
- English
- Scripting
Quick apply
3d
computer network technician
CYBERMETEORS —Edmonton, AB
- $39 an hour
- Overtime
- English
- AWS
- Bachelor's
- Flexible schedule
7d
Heavy Duty Mechanic – 7/7 Rotation (Shop & Field)
Antler Point Heavy Duty —Balzac, AB
- $45–$55 an hour
- Overtime
- Schematics
- Heavy equipment operation
- Maintenance
- Wellness program
- Disability insurance
Quick apply
2d

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IT Support Technician
RoyalNorth Global Schools Inc —Mississauga, ON
Excellent communication skills with the ability to explain technical issues clearly to non-technical users. Prior experience working with help desk environments…
$18–$22 an hour
Quick apply
IT Support Technician
RoyalNorth Schools —Mississauga, ON
Excellent communication skills with the ability to explain technical issues clearly to non-technical users. Prior experience working with help desk environments…
$18–$22 an hour
Quick apply

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Help Desk Technician - Level 1 (Bilingual - English/French)

Star POS
Edmonton, AB

Quick apply

Job details

Full-time
7 days ago

Benefits

Casual dress
Extended health care
Disability insurance
Dental care
Paid time off
Company events
Vision care
Life insurance
On-site parking

Skills

Microsoft Windows Server
Bilingual
French
DEP
ACS
English
Microsoft Exchange
LogMeIn
Windows
Technical support
Microsoft Office
DHCP
DNS
TeamViewer
Active Directory

Full job description

Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries.

You will be placed in a rotational shift, answering phone calls and emails to assist our clients in operating and maintaining their technology needs. We support most of our client’s business technology needs, and are constantly striving to be on the leading edge of business technology.

French language and communication is mandatory for this role, as it's a mix of English & French.

You will also be assisting with on site installations, and on site service calls depending on the requirement.

Job Duties for Help Desk Technician-Level 1 include:

Answers phones and emails and triage customer questions and issues
Work day-to-day with computers, printers, networks, payment terminals and point of sale software related issues for all clients
Scheduling, and following tasks assigned on your calendar
Ensure security of data, network access and backup systems
Use of remote login tools Like Datto RMM, LogMeIn, Team Viewer
Ticketing and recording client issues in ticketing software
Maintain time sheets
Learning and adapting new technology and software
Able to clearly give basic training on computer usage and software usage to clients
Ability to work in a team as well as individually on assigned tasks
Present a positive and engaging personality along with self discipline and professional behavior at all times
Willing and able to travel on-site for service visits when required
Assist installations team on projects when required
On site service calls may be required
Travel to location may be required
Escalate calls to senior technical support technicians when required
Follow up with client by email or phone for service completion
Provide reports to the direct supervisor regarding tasks, project progression, or issues
Follow policy and procedures for day-to-day operations
Attend training & team meetings as required

At least 1-year practical experience in a technical support position or recent technical education experience in a post-secondary environment.

Ability to demonstrate experience managing & working with the following technologies: Windows 7, 8, & 10 Microsoft Office Suite (2010 & Newer) Windows Server 2008 R2, 2012 R2, 2016 Active Directory DHCP DNS Terminal Services Microsoft Exchange 2007, 2010, 2013 Office 365

Job Type: Full-time

Pay: $44,000.00-$46,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Application question(s):

Do you live in Edmonton, Alberta ?
Do you have reliable transportation to and from work?
Are you comfortable with rotational shift work?

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

Technical Support: 1 year (required)

Language:

English (required)
French (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk technician jobs in alberta

Help Desk Technician - Level 1 (Bilingual - English/French)

Maintenance Technician

Journeyman Automotive Technician (with Electrical Focus)

Gate Service Technician

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

IT Support Technician

computer network technician

Heavy Duty Mechanic – 7/7 Rotation (Shop & Field)

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