Must Have
- Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers
- Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements.
- Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
- Experience conducting business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition and non-functional requirements definitions for assigned projects.
- Experience conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.
- Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
- Demonstrated experience in a health or clinical context
- Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context.
- Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform.
- Demonstrated experience documenting requirements for business rule automation and workflow management solutions.
- Demonstrated experience developing business models, use case models, conceptual and logical data models, process and data flow models, use case surveys, test cases, business rules definition and non-functional requirements definitions.
- Demonstrated experience in projects using an Agile development methodology.
- Experience developing and providing input to QA, system testing and user acceptance testing strategies, plans and scenarios.
- Knowledge and understanding of policy development and analysis, business analysis and data analysis practices.
- Strong verbal and written communication skills.
- Strong interpersonal, negotiation and consulting skills.
- Demonstrated leadership experience leading small and large teams, sub-groups and committees.
Nice to Have
- Demonstrated experience with privacy and security requirements of software development in a healthcare or clinical context.
- Demonstrated experience in claim adjudication or pharmaceutical context.
- Knowledge and understanding of Information Management principles, concepts, policies and practices.
- Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act and related regulations and standards.
- Experience in the use of information retrieval packages.
- Experience with a wide range of business analysis methods, tools and techniques, including business functional modelling, business event modelling and business process mapping.
- Experience in structured, object-oriented and Agile methodologies for user requirements.
- Experience developing performance measures for business analysis evaluation and follow-up.
- Previous OPS or public sector experience.
Responsibilities
- Provide a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
- Interact with business stakeholders and subject matter experts to understand, gather, document and analyze business needs and requirements.
- Prepare and advise on business analysis policies, processes, best practices and standards to support a comprehensive and consistent business analysis practice.
- Lead and conduct business analysis to assess client business problems and opportunities.
- Document business requirements in a way that allows I&IT solutions to be determined.
- Apply re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
- Lead and conduct business analysis at varying levels of detail appropriate to the project and project phase.
- Align work with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
- Develop strategies, prepare business cases and cost-benefit analysis, and conduct feasibility studies for business I&IT initiatives.
- Develop sound processes for requirements gathering, including JAD sessions, interviews and mockups.
- Conduct business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition and non-functional requirements definition.
- Monitor progress, resolve problems and report regularly to I&IT management and stakeholders.
- Develop performance measures and traceability matrices for business analysis evaluation and follow-up.
- Develop documentation, including presentations and briefing notes.
- Conduct stakeholder engagement.
- Translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
- Support the development of training and communication materials for large system implementations.
General Skills
- Experience developing strategies, preparing business cases and cost-benefit analysis.
- Experience conducting requirements gathering and developing documentation.
- Experience conducting stakeholder engagement.
- Experience using Computer Aided Software Engineering tools to document conceptual requirements and scope.
- Awareness of emerging I&IT trends and technologies.
- Excellent analytical, problem-solving and decision-making skills.
- Strong verbal and written communication skills.
- Strong interpersonal and negotiation skills.
- Team player with a track record for meeting deadlines in an Agile environment.
- Strong consulting skills to engage with all stakeholders.
- Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers.
- Demonstrated leadership experience leading small and large teams, sub-groups and committees.
- Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.
Technical Skills
- Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform.
- Experience developing business models.
- Experience developing use case models.
- Experience developing conceptual and logical data models.
- Experience developing process and data flow models.
- Experience developing use case surveys.
- Experience developing test cases.
- Experience defining business rules and non-functional requirements.
- Demonstrated experience in projects using Agile development methodology.
Business Analysis Skills
- Demonstrated experience leading and conducting business analysis to assess client business problems and opportunities.
- Demonstrated experience documenting business requirements.
- Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time and cost implications.
- Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
- Demonstrated experience leading and conducting business analysis at varying levels of detail appropriate to the project and project phase.
- Experience aligning business analysis work with Enterprise Architecture and Gating Process.
- Experience developing project approval documents, policy approval documents, regulation change materials and other supporting project documentation.
- Demonstrated experience documenting requirements for business rule automation and workflow management solutions.
- Experience developing and providing input to QA, system testing and user acceptance testing strategies, plans and scenarios.
- Knowledge and understanding of policy development and analysis, business analysis and data analysis practices.
Healthcare Experience
- Demonstrated experience in a health or clinical context.
- Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context.
- Demonstrated experience with privacy and security requirements of software development in a healthcare or clinical context.
- Demonstrated experience in claim adjudication or pharmaceutical context.
Communication Skills
- Strong verbal and written communication skills.
- Strong interpersonal and negotiation skills.
- Strong consulting skills to engage with all stakeholders.
- Demonstrated team player with a track record for meeting deadlines.
- Demonstrated leadership experience leading small and large teams, sub-groups and committees.
- Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers.
- Demonstrated experience developing and/or supporting training and communication materials for large system implementations.
Pay: $120,000.00-$140,000.00 per year
Experience:
- Business analysis: 10 years (required)
- Healthcare management: 5 years (preferred)
Work Location: Hybrid remote in Toronto, ON M5C 1G7
