Hi there, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as a
Staff Software Product Manager, you'll drive product development across Article’s digital platforms, including eCommerce systems, internal business applications, and data platforms.
- This is an on-site role requiring you to be in the office at our Vancouver HQ 3 days per week.
Why We Need You:
This role requires a strong systems mindset and the ability to operate across multiple domains (i.e., you can see how everything connects), including customer-facing eCommerce platforms, internal operational systems, and the data platform that powers analytics and reporting. Many departments depend on those platforms, including eComm, Supply Chain, Logistics, Finance, Customer Care, B2B Sales, and Physical Retail.
You'll partner closely with engineering teams, data engineers, analysts, and business stakeholders to define product strategy, prioritize initiatives, and deliver solutions that improve customer experience, operational efficiency, and data-driven decision making.
As the business submits requests for work, your job will be to look at the whole picture, analyze, and decide how to prioritize each initiative. You’ll be exposed to the whole business, less of a specialist and more of a generalist.
Success in this role requires balancing business priorities, technical constraints, and cross-system dependencies while driving the delivery of complex initiatives across multiple teams.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
About the Tech team:
The Tech team as a whole is around 21 people. The Software Engineering and Product Management team makes up three-quarters of it.
We are a lean and senior team that services all the tech needs of Article.
We are hybrid - you'll be in the office 3 days per week and 2 days remotely.
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Product Strategy & Roadmap
- Define, communicate, and execute the multi-year global product vision and strategic roadmap across all eCommerce, internal business applications, and data platform initiatives.
- Synthesize broad, complex corporate objectives into definitive product realities that reshape Article’s operational and customer-facing capabilities.
- Anticipate macro-market trends and technological shifts, ensuring Article’s digital landscape remains competitive, innovative, and deeply aligned with long-term business scale.
- eCommerce Platform Development
- Act as the business and product architect driving the holistic evolution toward advanced headless, composable, and omni-channel commerce environments.
- Partner with senior engineering leadership and UX principals to pioneer performant, localized, and hyper-personalized digital storefronts that redefine the customer experience standard.
- Govern ecosystem-wide integration standards to ensure seamless interoperability between front-end innovations and back-end commerce engines.
- Enterprise Operations
- Architect product development for internal core business applications such as merchandising, logistics, customer service, finance, and supply chain workflows
- Identify operational inefficiencies, spearheading large-scale automation frameworks where applicable to optimize corporate margins and visibility.
- Champion cross-functional operational roadmaps that unify disparate departmental workflows into centralized, high-efficiency software solutions.
- Data Platform & Analytics
- Partner with Data Engineering and Analytics teams to establish the overarching vision for the company’s data platform
- Drive the product requirements for scalable data pipelines, advanced analytical data models, and predictive modeling capabilities.
- Ensure business teams have access to reliable, well-structured data for reporting and strategic decision-making
- Planning & Prioritization
- Manage product backlogs and prioritize initiatives based on business value, technical feasibility, and team capacity
- Lead roadmap planning alignment and build data-backed business cases for new initiatives
- Manage cross-project dependencies and trade-offs across multiple parallel engineering workstreams
- Execution & Delivery
- Collaborate with Engineering Managers and development teams to establish high-velocity delivery frameworks, defining clear milestones, and architectural guardrails
- Track initiative progress and communicate updates to stakeholders
- Mentor, coach, and elevate the product management community within Article, introducing modern product discovery and delivery methodologies to scale the team’s collective capability.
- Accountable for the post-launch business outcomes of major platform overhauls, driving continuous optimization loops based on complex telemetry and user feedback.
- Stakeholder Management
- Act as a trusted advisor to business teams to gather complex requirements and ensure alignment on product priorities
- Communicate roadmap updates, delivery timelines, and trade-offs clearly to both technical and non-technical stakeholders
- Facilitate high-impact feedback loops, managing negotiations and cross-departmental alignment with clarity
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10+ years of software product management experience.
- Must have worked in retail/eCommerce, ideally also knowing supply chain, or logistics (especially with enterprise software supporting these domains — strong asset).
- Experience in organizations undergoing tech debt reduction, legacy system migration, or platform re-architecture (highly desirable).
- Skills:
- Proven ability to own and drive roadmap strategy and definition: able to synthesize competing priorities — technical debt, feature requests, business needs — into a clear, actionable roadmap aligned with company goals.
- Track record of successfully delivering complex, cross-functional programs with multiple stakeholders and high technical ambiguity.
- Stakeholder management and influence; able to work with strong personalities, get alignment, negotiate trade-offs, and secure buy-in — often under pressure.
- Technical Knowledge:
- Experience working closely with engineering and operational teams.
- Experience using Agile Scrum or Kanban methodologies.
- Legally able to work in Canada.
- Completion of criminal background check.
Wealth:
- The salary range is $180,000 to $195,000
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Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
- We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus
- 4% RRSP matched contributions through Wealthsimple
Life:
- 20 days of vacation*
- 1 extra day off (Inclusion and Diversity Day)
- 6 well-being (sick) days
- Hybrid work: 3 days a week in the office
- Work remotely (anywhere in the world) for up to 3 weeks
Total Health:
- Excellent extended health, dental, and vision benefits
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
Office Space:
- The Article HQ is a converted warehouse, with an open, accessible layout and no offices (even for our founders)
- Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
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Standup desks can be requested too
- Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
- Onsite fitness equipment with showers and towel service
- Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
- A dog-friendly office - well-socialized pups are welcome
Getting here:
- Free street parking (first-come, first-served; no reserved spots for senior leaders)
- Indoor secure bike storage with change rooms and showers
- 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
Extra:
-
45% discount on our entire product range (15% for friends and family)
- Prorated
#INDARTICLE
Hi there, we’re Article.
Since 2013, we’ve been redefining the furniture industry one sofa at a time.
Where we’re based:
- HQ: Vancouver, BC
- Asia HQ: Ho Chi Minh City, Vietnam
- Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson
- Retail Stores: Vancouver (open), San Francisco, Bellevue & Toronto (opening soon), with more locations opening in 2027.
Artificial Intelligence (AI) in Hiring:
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans make hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information on
Scam Jobs.
If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to
[email protected] so we can investigate.
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing
[email protected]. This email is dedicated to accommodation requests only—non-related messages will not receive a response.
