Office of the Registrar
CUPE, Term, Full-time (July 2026 to July 2027)
Internal applicants from CUPE Local 3799 will be given priority consideration.
Reporting to the Director, Graduate, with functional supervision from the Graduate Admissions and Administration Coordinator, the Graduate Admissions Officer is a professional role responsible for the evaluation and adjudication of graduate applications to the University of Northern British Columbia. The position ensures the accurate, timely, and equitable assessment of applications in accordance with Senate regulations, institutional policies, and established procedures. The Graduate Admissions Officer serves as a subject matter expert in graduate admissions, acting as a key resource to applicants, faculty, and staff throughout the admissions cycle, and contributing to a high-quality, service-oriented experience from application through admission decision.
Responsibilities
Specific duties include, but are not limited to:
Admissions Assessment and Decision-Making
- Conducting comprehensive assessments of graduate applications, including evaluation of academic credentials, admissibility, and program requirements in alignment with institutional policies and standards;
- Calculating and validating grade point averages (GPA) for domestic and international applicants and assessing equivalencies across diverse educational systems;
- Preparing and coordinating applications for program-level review and support timely and accurate admission decisions; and
- Entering and finalizing admission decisions within the student information system, ensuring integrity of all associated processes and records;
Application Processing and Records Management
- Managing the full lifecycle of applications within Banner and related systems, including completeness checking, document tracking, data entry, and file closure and archiving
- Maintaining accurate and up-to-date records, performing regular audits to ensure data integrity and alignment with institutional standards; and
- Monitoring application volumes and workflows to support efficient and timely processing, particularly during peak periods;
Advising and Support
- Providing professional, responsive service and guidance to prospective and current students, applicants, faculty, program Chairs, Deans, and administrative staff;
- Interpreting and communicating complex admissions requirements, policies, and procedures in a clear, consistent, and accessible manner; and
- Responding to inquiries and resolving issues through multiple communication channels (e.g., email, phone), ensuring a high standard of service;
Collaboration and Liaison
- Liaising with program Chairs, faculty members, and academic units to support admissions decision-making processes and ensure alignment with program requirements and timelines; and
- Working collaboratively with the Graduate Administration team and broader Registrar’s Office to support integrated enrolment management processes;
Systems, Reporting, and Continuous Improvement
- Compiling, tracking, and maintaining admissions data, including preparation of reports and analysis to support operational needs;
- Supporting the development, testing, and implementation of systems and process improvements related to graduate admissions; and
- Identifying opportunities to enhance service delivery, operational efficiency, and the applicant experience;
Training and Knowledge Sharing
- Providing guidance, training, and knowledge transfer to staff within and external to the unit, including program administrative assistants supporting admissions-related processes; and
- Developing, maintaining, and updating procedural documentation and knowledge base materials to support consistency and continuity of operations;
Operational Support
- Providing backup support across admissions functions during peak periods and contribute to special projects and initiatives within Graduate Administration as required.
Qualifications
The successful candidate will possess the following:
- A minimum two-year certificate or diploma in a relevant field.
- 2+ years’ experience in Office of the Registrar (or similar) admissions unit, preferably graduate level, including demonstrated experience in credential evaluation (domestic and international) and admission applications processing. Intermediate to advanced work experience in an application system (e.g. EPBC), complex relational databases (e.g. Banner) and a CRM (e.g. TargetX) is essential.
An equivalent combination of education and experience will be considered.
Knowledge, Skills and Abilities
The following is considered essential for success in this position:
- Advanced customer service skills including experience working with people from diverse backgrounds;
- Extensive knowledge of post-secondary education systems (domestic and international);
- Proficiency in the use of the Microsoft Office suite (Word, Excel, etc.);
- Strong skills in the use of SharePoint and Teams;
- Working knowledge and experience utilizing reporting tools and relational databases (i.e. Banner, FAST, Argos);
- Experience working with a web content management tool (e.g. Drupal);
- Experience working with a CRM (e.g. TargetX);
- Strong organizational skills and the ability to analyze, research and interpret information
- Ability to work independently and as an active member of an integrated team in a busy and challenging environment with multiple changing deadlines;
- Aptitude for working collaboratively across a broad range of administrative tasks with strong multitasking skills;
- Exceptional critical thinking skills with a demonstrated competence in solving problems and anticipating outcomes;
- Exceptional written and verbal communication skills, including the ability to convey complex information to a lay audience;
- Ability to problem solve, work under pressure, and maintain a high level of accuracy
- Experience interpreting and administering university policies and procedures;
- Ability to effectively communicate and work collaboratively with staff, faculty members and students; and
- Training applied experience with FIPPA and privacy requirements in a post-secondary setting.
Salary
This position has been classified at a Grade 9. The annual salary range for this position is $70,215.60 to $73,127.60 and the normal starting salary will be $70,215.60 pro-rated based on length of term.
UNBC offers excellent benefit packages, and employee training and development opportunities. For more details, please see:
http://www.unbc.ca/human-resources/employee-benefits
Normal hours of work will be 8:30am – 4:30pm, Monday through Friday.
Our Commitment to Diversity and Employment Equity
The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC’s motto ‘En Cha Huná translates to “they also live” and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.
Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
About UNBC
Since its founding in 1990, the University of Northern British Columbia (UNBC) has emerged as one of Canada’s best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC’s excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.
Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional lands, and we thank them for their hospitality. UNBC’s largest campus in Prince George is located on the traditional unceded territory of the Lheidli T’enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.
UNBC consistently ranks in the top three in its category in the annual Maclean’s university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings.
With a diverse student population, the University is friendly, inclusive, and supportive. Prince George is a city of ~80,000 people with impressive cultural, educational, and recreational amenities. For more information about living and working in Prince George, please refer to http://www.unbc.ca/experience and https://moveupprincegeorge.ca. Make your mark with this leading post-secondary institution.
To Apply
Applicants should create an applicant profile and upload and submit a cover letter and resume. This position is part of CUPE Local 3799 and is an on-campus position, based at the Prince George Campus.
The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.
Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at [email protected]. Any personal information provided will be maintained in confidence.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted. UNBC does not use artificial intelligence to screen candidate applications.
Applications will be accepted until 4:30 PM on July 7, 2026
