JOB INFORMATION
Requisition ID: 13266
Number of Vacancies: 1
Department: Procurement and Category Management (20000714) - Procurement Systems & Administration (30000548)
Salary Information: $96,460.00 - $120,611.40
Pay Scale Group: 09SA (CAN/S/J/09SA)
Employment Type: Temporary (Ending in December 2028)
New or Existing Vacancy: Existing (Hybrid)
Weekly Hours: 35 Off Days: Saturday & Sunday Shift: Day
Posted On: June 11, 2026
Last Day to Apply: June 21, 2026
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
The TTC has a temporary Business Analyst, Procurement opporunity ending in December 2028.
The Business Analyst will serve as a key bridge between the Procurement & Category Management (PCM) Department and SAP subject matter experts, supporting PCM’s transition to SAP S/4HANA and SAP Ariba, with a focus on Services Procurement Requirements (i.e.: Professional, Technical, Trades etc.) and Change Management, by working with various stakeholders to understand current business processes and linking process design work with system analysis, reporting, and process solutions. Strong knowledge of SAP and hands‑on procurement experience are essential for success in this role.
The incumbent will be responsible for documenting and mapping all process changes and facilitating the development of future‑state change management plans aligned with best practices, emerging technologies, and TTC policies and procedures. This includes gathering and analyzing information from multiple sources such as consultants, internal and external auditors, and other public organizations, including the City of Toronto. The role also requires communicating clear recommendations, developing roadmaps and action plans, and supporting the implementation of approved initiatives.
Hands‑on experience in designing and developing Power BI dashboards for reporting and statistical analysis is a mandatory requirement.
As a Business Analyst, you will document the future state of core Procurement & Category Management processes in partnership with the SAP team and management along with identifying process gaps to facilitate the design and implementation of revised business processes that improve the way clients interact with and utilize PCM services/contracts and are aligned with industry best practices and new technology.
The selected incumbent will be responsible for administering and maintaining PCM's business systems and related applications, developing reports and dashboards using Power BI for statistical analysis, summaries, KPI reporting, and on-going support in accordance with best practices and TTC policies and procedures. This includes staying up to date with emerging technologies, gathering and analyzing information from multiple sources.
You will understand and analyze diverse and potentially conflicting needs of various stakeholders and work in partnership with PCM management and Information Technology Services (ITS) to develop solutions that best meet overall business needs.
Your role will require you to lead the development of new Reference Literature, Process-Maps and Training Sessions to ensure impacted PCM stakeholders have been adequately trained and deemed knowledgeable with new processes and systems. Applies to SAP (Pre and Post Implementation) along with Secondary Supporting Systems, new processes and tools, etc. while assisting with identifying test scenarios, developing test scripts and executing testing in support of user acceptance testing.
Support and execute Change Management Plans associated with approved projects by applying structured implementation approaches which may require changes to the Organization Culture, Staff, Process and Technology across multiple user groups. This includes development of training plans, literature and training of PCM staff.
The selected incumbent will ensure continuous improvement structures are in place to analyze and evaluate the effectiveness and cost benefit of implemented processes.
You will be required to facilitate the development and implementation of a workload management database for the Corporate & Professional Services Procurement Team.
In this role, you will document and map complete current processes/programs and recommend alternative administrative efficient processes/tools which significantly reduce the amount of administrative effort while addressing potential risks and act as a liaison between various stakeholders including, PCM staff, Materials Management staff, ITS staff, Finance staff and external vendors while providing analytical advice and expertise on industry best-practices, strategic procurement, and audit concerns.
You will be responsible for providing continuous guidance and ongoing coaching and feedback to PCM Staff and communicating regularly with PCM Leadership Teams on status of ongoing activities and project implementation activities including but not limited to participating in project team meetings, Sponsor meetings and Steering Committee meetings as required.
You will be responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (if applicable within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.
And of course, perform related duties as assigned.
Apply analytical skills
Communicate in a variety of mediums
Understand and apply relevant laws and regulations
Demonstrate specialized expertise and knowledge in the assigned field
Use office technology, software and applications
Secure and manage fiscal resources
- Completion of a University Degree in a Business, Technical or a related discipline or a combination of education,training and experience deemed to be equivalent combined with related experience in similar medium to large-size organizational environments.
- Hands-on expereince in developing reports and dashboards using Power BI
- Experience with SAP Procurement modules mandatory.
- Significant experience with business process analysis and design including demonstrated experience elicitingrequirements, preparing functional design documents, and proposing business process solutions.
- Prior experience as a consultant on large projects of a similar nature is favourable.
- Demonstrated ability to engage multiple stakeholders, manage expectations, and ability to work bothautonomously and collaboratively.
- Experience working on cross-functional teams and procurement projects which may include external Publicand/or Private Sector Partners.
- Proven experience in successfully implementing SAP ERP Systems and corresponding supporting frameworks.
- Experience with Change Management / Procurement Process Improvements.
- Logical thinker able to develop, communicate and deliver clear strategy and action plans.
- Demonstrable knowledge of and practical experience in Six Sigma Lean and Continuous Improvementprinciples and best practices.
- Knowledge of system and end user documentation concepts and practices.
- Good understanding of project management concepts and practices.
- Excellent verbal/written communication and presentation skills with the ability to clear clearly and tactfully.
- Ability to keep up to date with current industry developments and market trends regarding information systemsand procurement.
- Proficiency with Microsoft Office, with Advanced/Expert Working Knowledge of Microsoft Visio, Project andAccess DB. MS Vision and Project Experience Mandatory.
- Must have or be able to rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code andRelated Orders including disability accommodation and accessibility requirements pertaining to passengers andemployees.
- Must have or be able to quickly acquire knowledge of TTC and departmental policies, practices and standardsrelevant to the work performed.
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging andrepresents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personallives and making the most of the benefits of working remotely and purpose-driven in-person collaborationopportunities.
- Support for professional development opportunities for all colleagues through a broad range of learningprograms that include in-person and online training, leadership development, and support for colleagues’ well-being.
Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or
[email protected] . Any information received related to an accommodation will be addressed confidentially.
General Prohibition in Hiring Process
The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:
- The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
- All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
- During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
- You will not disseminate or disclose to any person any interview question.
Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.
Relatives of TTC Employees
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
