Attendance: Hybrid
Employment Category: Intermediate Professional
Type of Contract: Permanent
As an Commercial Account Manager, SME, you'll be a part of our Franchise Finance team at National Bank, you’ll be a trusted financing partner to restaurant owners across Canada. With your business development expertise, financial acumen, and deep knowledge of the hospitality sectors, you’ll have a direct impact on client growth, portfolio quality, and the Bank’s profitability. Your ability to structure tailored financing solutions, build long-term relationships, and collaborate across teams will help strengthen National Bank’s leadership in franchise and hospitality finance.
Your role
- Source, structure, and negotiate financing transactions with restaurant owners across Canada.
- Achieve annual origination, profitability, and fee income objectives aligned with business plans.
- Analyze financial statements, operating performance, and industry trends to recommend credit decisions.
- Prepare and present financing proposals and pricing strategies to clients and prospects.
- Work closely and develop meaningful relationships with Franchisor partners and representatives across Canada
Your team
As part of NBC Franchise Finance, you’ll join a specialized national team focused on financing solutions for hotel and restaurant operators. You’ll report to the Managing Director, Restaurants and work closely with Account Reps, Account Managers, Portfolio Managers and other team members. The team is recognized for its deep industry expertise, disciplined credit approach, and strong client relationships across Canada.
Our team values collaboration, accountability, and knowledge sharing. We work in a fast-paced, relationship-driven environment where professionalism and trust are essential. Standard business hours apply, with flexibility required to attend client meetings, industry events, and conferences as needed.
In this role, you’ll have opportunities to expand your portfolio responsibility, strengthen your strategic advisory skills, and progress within NBC Franchise Finance or other specialized commercial banking teams. Career development is supported through regular goal setting, feedback, and tailored learning paths aligned with your ambitions.
Prerequisites
- Bachelor’s degree in business administration, commerce, or a related field.
- Minimum 3 years of experience in business development, sales or financial analysis within financial services, hospitality, or commercial real estate
- Strong communication skills in both French and English required.
- Proven ability to achieve sales objectives and perform in a target-driven environment.
- Availability for travel and participation in industry events within Canada, if required.
English, French
Reason to required English: To work closely with our colleagues outside Quebec
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and family assistance program
- Preferential banking services
- Involvement in community initiatives
- Telemedicine service
- Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
Additional required languages: English, French
Skills: Communication, Emotional Intelligence, Teamwork, Accountability, Client-focused, Learning Agility, Listening
